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Explore Our Solution Center for Helpful Sunroom And Patio Builder Articles

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Sunrooms And Patio reviews in West Henrietta

  • A
    Pace Windows & Doors
    Sales rep promised work would be done one month before it actually started. Company said it underestimated time needed for other projects and had terminated a crew.
    Once project started, work progressed in timely manner.
    Workmen were courteous, neat, professional.
    Quality of work was great with minor exception that promised final sanding of drywall didn't take place leaving rough surfaces on one wall.  (I should have called them back but was anxious to get going with painting.  Lesson: haste makes waste)
    Sunroom and deck are beautiful and greatly enhance the value of my home. 
    Pace did a great job and I would highly recommend them. Project manager, Jeff, was a pleasure to deal with.
    - Barbara C.
  • F
    Premier Sunroom Solutions
    The process did not go well. Mark was a great salesman, but he was not hands on once the job began. It is more that fair to say he is a poor communicator after the contact is signed. The contract was dated 4/5/13, with the estimated start date of 5/12/13 and completion date of 5/27/13.  He wanted 50% of the money up front, so we paid him. His crew never started the project until after 5/27/13, and just finished 9/5/13.
    I had to call the town to make sure that we obtained permits, Mark only did that after I called the town. The initial crew consisted of Joe (the contractor) and Steve. They did the metal framing together, then Steve did the wiring. Then Steve went to work on other projects with the company and we were stuck with Joe...who gave me the creeps & smoked a lot. Joe was also LAZY, he often came late and did not do much in the time he was here.
    when a subcontractor was hired to do the drywalling & painting he did not smooth out the walls prior to painting. one of the windows was framed with a slant. 
    I was out of town, my husband is not experienced in drywall, so he did not complain. When I got back to Rochester for a visit, the contractors wanted to sign off on the job they had done. I was LIVID...the workmanship was so poor! Joe the contractor was fired from the company, Joe the Plumber was placed on the do not use list by the company, he did good work, but he was unprofessional, Eric the drywaller will never be used again by Premier Sunrooms. 
    Steve was sent back to help repair the damage caused by poor subcontracting  choices.
     We were then introduced to Ken the drywaller who is fantastic, he fixed most of the problems.  Steve did good work, the basement looks good now, but you have to watch these guys, if you are not picky, your house will be remodeled like a cheap rental property.
    Also, did you notice the promised completion date 5/27 and the real completion date 9/5/13?
    - Terri G.
  • A
    HouseWorx, llc.
    We are very happy with our new deck.
    - Matthew A.
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Sunrooms / Patio Enclosure Builders in West Henrietta

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