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Home Improvement reviews in West Henrietta

  • A
    Dream Work Designs
    Dream Work Designs was excellent! They contacted me right away to set up a meeting for an estimate. They were able to complete the work within our timeframe. We hired them the day we met them because we liked their product, price, but most of all their honesty and openness about the project and the business. They said their main goal was to make us happy, and they stood by that throughout the entire process. They are excellent communicators and responded promptly if we had questions. They even came back to our house before construction with some more trex samples because they didn���t feel as though we loved the original color we chose. In the end, our deck looks better than we imagined it could. We are now enjoying our summer in the pool, thanks to them!
    - Michelle R.
  • A
    Deckwashing Plus
    Aaron called on Monday to say he would be over on Wednesday, and was right on time. I also had him look at my front porch which needed some work.He said he would give me a couple different ways to go, and would send an email with the details.
    - ROBERT F.
  • A
    Monroe Gutter Cleaning LLC
    great job. Chet set the appointment. Said I didn't have to be there which was great. I had a question, which he answered for me. One section of gutter had to be reset, which his crew did. Would hire again.
    - ROBERT F.
  • F
    Miracle Method of Rochester NY
    DO NOT SIGN FOR THIS COMPANY UNTIL YOU COME SEE OUR HOUSE. The samples on display look great but don���t expect the same quality in your home. IT WILL NOT LAST LONG. Our work was done in September. At first I thought the kitchen counters looked great. I was thrilled, We were told what gentle cleaning products to use and, we were careful with that. However, in December, after rolling Christmascookies and setting baking pans on the island, I noticed a bit of difference in the shine of the counter in that area. A year later the counters look dull and worn -way older looking that the 1980���s counter top we replaced. We live in this house only 4 months of the year. My daughter is there on college breaks. Last summer she sent us a picture showing how the side of the counter was losing it���s finish. The bathroom was a disappointment from the beginning, except for the tiled tub walls which looked so much better than the fiberglass surround. We had picked a specked white with black & grey dots that looked like a stone finish. When it was done, it looked like 1960 and a kid did it. The tiny dots were streaks in many places. It looks really cheap. It had a mosquito sealed in it like Jurassic Park. When the Marc (?) came back to check the job he did have the mosquito sanded off but no replacement of sealer sanded off. The finish of the counter is terrible. If a bottle with sticker on bottom gets wet the print will stain the counter. So will makeup if you miss seeing it to wipe up right away. And you have to be sooo careful what you use to clean it up. Most things I was able to get up but one spot. yuk. The sink 3 years later is yellowing. Now to the new tub finish. I had them put on the rough stuff to help bottom not be slick. They never told me it would leave a bit off yellowsh tinge, but I can live with that. What upset me is Mark���s reaction when I pointed out the grey spots that made tub look dirty. He shrugged it off with the comment ���That���s from putting on the non-slick (my word) coating.��� AH NO!!! It���s underneath the coating. So now my tub looks dirty all the time. ONLY ONE YEAR LATER, we noticed a crack running from top to bottom of the tiles. We called and made an appointment to have them check it out. His comment was ���well, it looks like someone took a box knife and ran it down the wall���. Like any of us would do something like that to what I thought was the best part of the job. He made an appointment for the repair and we made sure we were there for the 8am appt. NO SHOW. By noon we called and secretary acted surprised that we thought we had an appointment. At 5pm the repair guy showed up, said he had never seen something like that and would have to do some thinking about what to do. WE HAVE NEVER HEARD FROM THEM AGAIN. This December I noted a crack around the faucet. We had to leave for FL So didn���t call them. When we returned, (tub had been dry 3 months), the crack had become something else completely. It was a plastic coating on the so called ���tile���! No wonder the comment about being able to use box knife to cut the tile! It was a super cheap plastic coating. Now everything looks older than the 1980���s stuff we covered up and we will have to replace everything they did. Take a look at the attached pictures. I���m pretty accepting not a perfectionist btch, but this really was my worst decision to do.
    - Lindsey F.
  • A
    Mulcahy Ceilings and Drywall
    Matthew was fantastic. He was very professional, friendly, responsive and delivered on time and on budget. We are very pleased with the work and highly recommend his services and expertise. We will definitely hire him again if we have another similar project.
    - RAMADJI D.
  • B
    Always Moving
    The movers called me two hours early saying they were arriving then went the wrong address, saying they couldn���t find my paperwork. After the piano was moved, the pre-agreed upon form of payment wasn���t in the paperwork but the man on site accepted my check anyway. The movers were nice enough though. The job was done quickly and well.
    - Brandie M.
  • A
    Wonder Windows
    Father and son (Bill & Bill) installed our new construction vinyl double hung windows. Arrived in a timely manner. Conscientious, reliable, hard-working and considerate of our property. Would recommend them to anyone. Windows are made well.
    - Karyn D.
  • A
    Cut Above Landscape LLC
    The blocks and pavers had settled and moved. He raised and leveled everything. This smoothed out the sidewalk and made the step up to the front porch the right height. Everything is safe again. Thank you Paul for a job well done.
    - Jonas R.
  • A
    Joseph White
    My house had quite a few holes and cracks in the vinyl siding. Joe was great from the time I called him for an estimate through completing the work. He worked hard to find a match for my old/existing siding and went above and beyond to make sure the most visible parts of the home matched perfectly. Further, I found him to be just the nicest person and he seems to really care about doing high quality work. Thanks Joe!
    - Beth R.
  • A
    Choice Home Warranty
    I was expecting it will take more tan a week to go through the process but they are so quick to respond even through their website. I even didn���t have to give them a call. All I did was use their online service . Thank you chw. It was on hot summer day. I was wondering about my baby.
    - Bhim P.
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Home Improvement Services in West Henrietta

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