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Health Care Facility reviews in West Henrietta

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    Strong Memorial Hospital
    I was not happy with the service provided in the Pediatric ER.  I felt that considering we were concerned about a head injury, we should have been seen earlier.  We waited 2.5 hours to finally speak to a resident.   When speaking to him, I felt like he was not listening to us because he asked the same questions, or would state the wrong information based on what we told him.  He checked my son and based on what we told him, he thought that a head CT was not necessary, but he would consult with the doctor on hand.  In the mean time, my son was given a pill to stop the nasea, which seemed to help.  When the doctor finally arrived, about an hour and a half later, for the second opinion, she too felt that the vomiting was probably not related to my son hitting his head earlier that evening.  We spent over 5 hours in the ER, most of which consisted of waiting to speak to a doctor.

    - marc s.
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    Aetna Inc
    I am generally disgusted by Aetna for several reasons, the biggest one is for their interaction in health care. Aetna actually has to approve coverage on a case by case basis for certain procedures. One procedure in particular is reproductive treatments. Aetna actually had the audacity to challenge my wife when a claim was submitted for prescribed drugs by our fertility doctor and told her that her menstrual cycle wasn't due yet based on previous prescriptions. Outrageous and infuriating to say the least. Aetna also fills your mailbox with letters that are confusing as to what services you had done and what if any was covered. Even co-pays change after seeing the same doctor and being on the same insurance plan. I get a bill in the mail from my doctor telling me my co-pay went up and I owe them an additional $60 that Aetna had rejected to them. If I had another option for insurance I would absolutely go elsewhere.
    - Elliot V.
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Health Care Facilities in West Henrietta

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  • Doc Wellbee

    3957 Pleasantdale Rd Ste 107
    Atlanta, Georgia