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Flooring reviews in West Henrietta

  • A
    Marzano Tile
    We could not have been more pleased with the quality of the work that was performed. Rick responded to us promptly, scheduled the job within two weeks, and completed work in four days. He has a strong work ethic.He kept work site neat and cleaned up after each day's work. We highly recommend his services.
    - Karyn D.
  • A
    Hardwood Outlet LLC
    We decided to install hardwood floors though out our first floor (about 1200 sq feet).  Oz was a pleasure to work with.  He was punctual when he came out to provide the quote.  He was very nice and respectful when he was there.  After we decided to go with them, he walk us through the many options to choose from and what to consider for such a big space we were doing.  Oz was there throughout the entire process.  When the installers were late to show up the first day, he was in constant contact with me to let me know what was going on.  He actually stop over on the 2nd day to make sure the project was going smoothly.
    - David T.
  • A
    Primo Renovations
    The job went very well.  Anthony squeezed us in on short notice just before Thanksgiving so the work was completed earlier than we originally expected.  Anthony worked quickly and efficiently and gave us a great looking floor.  We would not hesitate to hire him again in the future for tile work.
    - Matlack A.
  • A
    Christian Flooring - Webster
    They did fine.  The owner was very helpful. The one thing I didn't like is that they used like a default bullet nose and I had to end up having one work that’s specifically matched the content or the flooring I installed but at the end, they came through with the right one.
    - Bill S.
  • A
    Weaver Construction
    It's just a small company, there's just a couple of them, but he was very reasonable. The room they did was just gorgeous, everybody that walks by thinks it's just beautiful. And for what we paid, it was unbelievable. We got some feedback from other places and it was going to be way more than what he charged us. He was here everyday, all day, and very personable and any questions I asked, he knew what he was talking about. His craftsmanship really stood out. The work is really good. We built a ranch and we built a room downstairs, it's 900 sqft. and it's just as nice as up here, so really I want that floor two story up. We had no complaints. I had a light that went bad and he came that day and fixed it. He put in a floor up here, in the main valley of the house for us, after we saw the work he was doing down there, we had him put it in up here too. I'd definitely recommend him. I have already recommended him to a few people.
    - Patricia H.
  • F
    Rochester Linoleum Carpet One
    Here's the problem...the installer had two boxes left over, he told us to take them back to the store and we would get credit for them. We decided to keep one box and return one...just in case we had to replace any in the future, so...This Monday 06/07/2010 my husband returned one box. He brought our paperwork with him to make the return. The salesman said he didn't know how much we paid per box for the product, (What??? didn't he just sell it to us) He told my husband, he would have to check their paperwork and get back with us on how much credit we would be getting back for the 1 box. I thought the reaction from the salesman was odd so I started thinking about this dilemma. About how much did we pay for this product...does everyone get quoted a different price? ... Depending on how much they want to charge an individual? ...there were no sale signs, no visible price displayed on the product in the store...the salesman just quoted us a price when we were looking at floor tiles, and he never mentioned a "sale" going on at the time we first looked at the flooring. He did say he would give us a 10% discount, but we never got any of those figures on our paperwork. Our invoices were not detailed, they never mentioned a price per box of tile, or how much it would cost to install the luan/ plywood, or what the cost was for the luan/plywood, or how much the linoleum tile installation would cost...Nothing in detail, our invoices just quoted a total job cost...a final price. The invoice only mentioned what our down payment was, what our adjusted costs were after the measurement, and what the final bill...the COD would be after installation. So, when we returned the box of extra tiles, all they want to refund us is the cost of the 1 box of tiles, No one wants to talk to me about the refund for not installing the product. I now know we were overcharged, we paid Rochester Linoleum & Carpet One, Inc, based on the installation of 12 boxes of flooring, but all we really required was 10 boxes of flooring. We paid for both the product & the installation of 12 boxes, but only needed 10 boxes. I'm ok with having extra product, ( because allot of times extra flooring is needed for special cut outs ) but I don't think it?s right to over charge the entire job, "just in case" more product is needed. And why aren't the prices written on the product so that the consumer knows what they cost. Why all the special discount talks... when in reality it never appears on the paperwork/invoices? I think we got ripped off, and so have many other consumers, by Rochester Linoleum & Carpet One, Inc. I told our salesman, he could find my complaint on Angie?s list. Where everyone else can see it too, and make an informed decision about whether or not to purchase products from Rochester Linoleum and Carpet One
    - Marie D.
  • A
    Adam Solutions LLC
    Excellent. I am thoroughly impressed by his quality professionalism and attention to detail. Jim is my go to guy for all things home improvement.
    - Sameerah/Marlin B.
  • A
    Floor Coverings International
    Very well
    - Gillian P.
  • A
    Son's Painting and Flooring Inc.
    Quality service by professionals. Gave great advice and were a joy to work with.
    - Deborah H.
  • A
    They were professional. The guy was prompt. It only took him two hours to complete the job. He definitely knew what he was doing. He had the proper tools with him. He did a good job.
    - Daniel C.
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Flooring Installers in West Henrietta

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