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Basement & Foundation reviews in West Henrietta

  • A
    During my first contact with Shane Armstrong (the owner), he talked himself out of a job. After listening to a detailed description of my problem with water in the basement, he told me it sounded like I needed the services of a plumber more than the services he provided. He then recommended a couple of plumbing companies he had worked with. I contacted one of them and had the main drain out of my house replaced with PVC pipe (it had been clay tile pipe sections that had deteriorated over the roughly 60 years since the house was built and which were plugged with tree roots). This improved the situation greatly and solved our major problem. I tell this story to illustrate the kind of guy Shane is. His integrity compels him to be more concerned with solving problems than with making money.
    A year later, after a particularly heavy rainfall, we had several areas in our basement where puddles of water had appeared (in contrast to our previous problem where there would be at least a half inch of water covering the lowest corner of our basement). Clearly we still had some issues, so I contacted Shane again. He came to our house to assess the situation. At first, while in the basement, he tentatively suggested some solutions that would involve digging some trenches in the basement floor (we have a finished basement). Then we went outside to walk around the house. Shane immediately noticed some problem areas and tied the locations to where the problems in the basement were.
    Gradually a plan evolved that would not only address our remaining water issues, but would also add value to our home with a combination of landscaping, additional drainage pipes and the addition of a beautiful patio to direct the flow of water away from our house.
    Although Shane was frequently on site, he employs a crew of impressively competent people. Although this may not be important to the final results, they were also quite personable, which made them enjoyable to work with. They were conscientious and would leave things in a state so as to minimize any issues should it rain before they came back. They also left the site as neat and picked up as possible at the end of each day. If something went wrong, they always fixed it so that it was better than before. As a case in point, during the excavation for the patio drain, they accidentally severed an underground electrical cable that supplied power to a nearby outbuilding. They replaced the cable with a new one the way it should have been done originally, in a protective conduit.
    All in all, we are extremely pleased with our new patio and all the work Armstrong Waterproofing did for us. The company, and all of its employees, are topnotch. They look at the big picture when solving problems. As an example of their philosophy, during the course of the work, time and again I would hear the mantra "Think like water". I wouldn't hesitate to recommend them, and, as a matter of fact, we're planning on having them do some more work for us in the future (we had to focus on the most important things first).
    - John P.
  • B
    Weaver Construction
    Everything went really well. Steve provided suggestions along the way for improving our vision of the basement. Steve even met us at the paint store and got us a discount on our paint purchase! Steve was very patient with us as well.
    - Jason W.
  • A
    Frontline Remodeling
    Things went very well.  Brad was an excellent project coordinator.  He was upfront, punctual, and on the ball.  We did have a very minor problem with some of the drywall people but he worked it out to my satisfaction.  The attention to detail and quality of work is amazing.  The finished rooms speak for themselves.
    - Emily B.
  • A
    Shane spent quite a bit if time evaluating my needs.  He was very knowledgeable and pointed out all the necessary work.  After
    explaining what needed to be done, he went beyond & told me how my sons could do this for me.  He also provided the name of a trustworthy business to address my driveway needs.  The visit ended with his offer to help further if needed, a handshake & a "God bless you."  You too Shane!
    - Deborah H.
  • A
    Basement Builders of NY
    Everything went better than expected, and the company did a great job.  The quality of the work was outstanding, they stayed on schedule from start to finish, and the owner was very hands-on and proactive.  Furthermore, the entire crew was friendly and did its best to be unobtrusive which we appreciated.
    - Annmarie S.
  • A
    Mario Pompeo
    I called him on Friday and he called me back the same day.  He told me that he would give me a call on Monday and narrow down a time when he could come to give me an estimate.  He did call me back on Monday and he came over on Wednesday.  He started the work on Firday and he had the conrete poured on Monday. He was professional and very prompt with arrival times.  I would use him again the in the future.
    - Jeanine S.
  • A
    Weaver Construction
    It's just a small company, there's just a couple of them, but he was very reasonable. The room they did was just gorgeous, everybody that walks by thinks it's just beautiful. And for what we paid, it was unbelievable. We got some feedback from other places and it was going to be way more than what he charged us. He was here everyday, all day, and very personable and any questions I asked, he knew what he was talking about. His craftsmanship really stood out. The work is really good. We built a ranch and we built a room downstairs, it's 900 sqft. and it's just as nice as up here, so really I want that floor two story up. We had no complaints. I had a light that went bad and he came that day and fixed it. He put in a floor up here, in the main valley of the house for us, after we saw the work he was doing down there, we had him put it in up here too. I'd definitely recommend him. I have already recommended him to a few people.
    - Patricia H.
  • A
    Weaver Construction
    The overall experience from the obtaining the estimate to completing  the project within the time frame specified,   When adjustments were made, we were promptly supplied with an amended work order detailing the changes and cost.  
    Steve produces excellent results for remodeling etc.
    - Patricia H.
  • A
    Attic to Basement Solutions
    From start to finish the members of Jamie's crew were fantastic! It was a big job with lots of heavy items to move around and they did an excellent job. We could not be happier =). Our basement looks like new and we feel like we have recovered a significant area of usable space! Thank you!!!
    - Tammy B.
  • A
    Comprehensive Mold Management LLC
    They did an excellent job. It was really a dirty nasty situation and I was thrilled with the results.
    - Natalie J.
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Foundation & Basement Contractors in West Henrietta

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