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Pest Control reviews in West Babylon

  • F
    Terminix
    BEWARE of SCAM - On Friday 5/19/17, John Lupo, a Customer Service Specialist from Terminix of Medford NY arrived at my home to perform a Real Estate Inspection. After he introduced himself, he proceeded to ask why I needed the inspection. I told him it was a requirement for a mortgage refinance. The first red flag was that, before looking around my home, he found it necessary to inform me that the verification he would provide is a legal document and emphatically expressed that he cannot lie on the form, and must report everything he finds. After looking around my home and property he finally declared that he has found evidence of termites. He then led me to small, old rotten board in my basement bathroom, a board that had long ago been repaired with a new board behind it. I told him the house was nearly 60 years old and the damage was likely caused by moisture from the shower, as it was in a bathroom, and pointed out that it had already been repaired with a new board many years before I purchased the home. I explained that the damage was not likely caused termites because the boards around it including the replacement board were untouched. I also explained that I had a pest inspection done when I purchased the home with no evidence of termites. I asked him, that if he felt the damage was caused by termites to show me a termite, and of course he could not. He then informed me he didn't need to prove any termites currently existed, only that they once "might" have existed. I realized then that no amount of logic or explanation would persuade him to change his mind, as he had found what he was looking for all along, an excuse to sell me more. He then proceeded to transition from pest inspector to salesman. He said as a result of his findings could not provide me with clean pest inspection report, and as a result the mortgage company would not provide the mortgage. "Hmmm, what do you recommend?" I asked, waiting for the sales pitch, and boy he didn't disappoint. He informed me that my only option was to treat the entire property, and if he were to do it that day I could save 10%, after which he would provide a report that would be sufficient to satisfy the mortgage company's requirements. Well after measuring my property, he revealed that the treatment would cost approx. $2100. I told him no thanks, he charged my credit card $162.50 and left. I then called another pest inspection company for a second opinion. An inspector from another company arrived later that same day, inspected my property, including the same bathroom that Terminix inspector claimed to have termite damage, and found absolutely no evidence of termites, termite damage, or any other pests and provided a report stating the same. On 5/19/17 at 1:57pm, the same day of the inspection, I received an email from Terminix containing a link to my Real Estate Inspection report, which included a "Notice of Cancellation" form that stated "You may cancel this transaction without any penalty or obligation within three business days from the above date. If you cancel, any property traded in, any payments made by you under the contract or sale, any negotiable instrument executed by you will be returned within 10 business days following receipt by the seller of your cancellation notice." I decided to cancel the transaction with Terminix and get a refund. The Terminix inspection was performed Friday 5/19/17, and although the "Notice of Cancellation" form stated it must be returned within 3 business days, the bottom of the form stated it must be returned no later than midnight Monday, 5/22/17; definitely not 3 business days, and quite likely in violation of NYS contract laws. In any event, I immediately took the completed form to the post office and mailed it, as directed on the form, certified return receipt, to the Terminix Medford office,. It arrived at 12:06pm on Monday afternoon. I waited for a refund, however the funds were never returned. I called my credit card company, explained the situation and provided them with the necessary documentation, including Proof of delivery, and they charged back the account. On, 10/1/17 I received an email from Terminix stating that they have canceled my transaction. On 10/19/17 I receive letter from Nationwide Credit Inc, a collection agency, stating that my Terminix account had been sent to collections and the balance now sits at $195.53. On 11/16/17 I received a call from Nationwide Credit Inc, and the representative explained that my Terminix account had been sent to them for collection and they requested I pay $195.53. I refused to pay, explaining that on 10/1/17 Terminix canceled the transaction. The stated they had not received any notice of cancellation. I guess the moral of this story is beware of pest inspectors disguised as unscrupulous salesman, and always get a second opinion. I will be contacting NYS attorney general and filing a complaint.
    - Robert L.
  • A
    AAA ABCO TERMITE & PEST
    it went GREAT . called the company and spoke to the owner we set up an appointment and Errol came on time like he said he would , , he asked questions and began work , he told us a plan of what he'll do and what we need to do , Told us any more problems call him and helll be back with no questions , He didnt try to sell use anything , it was a pleasure dealing with Errol and his company. i would reccommend Errol and his company OVER AND OVER .
    - Joseph G.
  • A
    Exterminex Pest Control Inc
    They were very professional and communication was excellent.  They offered to come the same day I called if it was urgent.  The exterminator that came was friendly and nice.  I haven't seen a carpenter bee since!!!  I would highly recommend Exterminex!
    - Dawn M.
  • A
    Skyway Pest Management,Inc.
    I had a serious problem with mice-no matter what I did or who I hired, they eventually reappeared. I was away for 2 months.When I returned, my house was overrun by mice. It was horrible & scary. Guy & his crew are off the chart amazing.The problem had been going on for years-I was clueless how bad it really was. I began sleeping with the TV on, sound full blast, so I wouldn't hear them at night. Guy found numerous holes, even under the siding.They sealed them all up, set out bait & traps where I wouldn't see any mice (dead or alive...) came often to check them & made sure the problem was solved. Amazing! Guy & every member of his crew could not have been kinder or more professional. Finally my problem is solved! I cannot praise Guy & SKYWAY enough. I HIGHLY recommend them. I wish I had hired him sooner. These animals did thousands of $ in damage. Guy came every other day for over a month to make sure no animals were hiding & all entrances were totally sealed. I am beyond satisfied!
    - g c h.
  • A
    TAG WILDLIFE REMOVAL
    Fortunately, there was only one raccoon and was able to remove the wildlife within two weeks. The trap was set and that weekend, our furry visitor decided to visit. To be cautious and ensure no other members lived there we kept the trap out for the following weekend but no return visitors.
    When the cage was removed he showed where the cracks and holes were then informed how to cover them. We took his advice with sealing up the holes and hopefully next summer we will not have any more visitors.
    - Vicky H.
  • A
    Exterminex Pest Control Inc
    Appointment setting was a breeze. The exterminator showed up as scheduled, was friendly and courteous. The job was done swiftly with no hassles. They take checks and provided me with a receipt. The chemical used does not have a strong smell.

    - Sarah J.
  • A
    Clark's Termite & Pest Control
    They are a very large and full-service company, and I am happy with them. I have used them for many years on both my homes, and also on my one home in Massapequa, which was my childhood home. My father used to use them back there. They also offer handyman services and gutter cleaning services now, which I have not tried yet, but I am going to. I have a service contract with them for the pest control, and the price is about $135 a year. I have a lot of oak trees around the house, and if you don���t clean the gutters, it just kind of invites the carpenter ants to find a way in. We had a bathroom window which leaked on the first floor when people showered, and moisture was getting inside. The wet wood was perfect environment to attract carpenter ants. We eliminated the moisture, and then we started seeing a lot of ants because they were out searching for a new spot. We attempted to clear them ourselves but our stuff just wasn���t good enough to do the job, and that���s when we actually called them. They sprayed both inside and out and they put some sort of bait. Within two weeks, we didn���t see anymore of the ants. They come out when needed. If you see an ant, for instance, and you give them a call, they���ll come over. They are very quick and responsive. You can call them any number of times. This last year I have not used them. I let the policy lapse because I thought that we had them. I had to pick up the policy again. They continued the contract, and I just had to pay for the two years that I didn���t have it.
    - William P.
  • A
    Rest Easy Pest Control
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    - Larry M.
  • A
    Rest Easy Pest Control
    The tech showed up on tine and check the house thoroughly and made is recommations
    - edward c.
  • A
    TOP QUALITY EXTERMINATING & PEST CONTROL SVCS
    They did what they said they'd do.  Everyone was very nice and professional.
    - Michelle I.
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Pest Exterminators in West Babylon

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