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Home Improvement reviews in Webster

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  • We had help with the design and the quality of workmanship was outstanding. A young member of their staff, Brian, did most of the work. His work ethic was unequaled. We couldn't be happier with the final result.
    - Dorothy W.
  • After trying 2 other chimney sweeps with no replies I finally tried Smokey. Smokey (John) replied back right away and we were able to set an appointment soon after. John checked our chimney and determined it was in good shape and in no need of repairs or cleaning. John was very professional, knowledgeable and personable. I was very pleased and would recommend his services.
    - Mary jo R.
  • Estimate stated 2 coats of paint plus scraping and priming of bare spots. The west side really needed it. Once "complete", it was obvious from the west side that only one coat of paint was applied and no evidence of priming. We live out of state so had to trust our property manager who said they did scrape. Once confronted, the contractor stated they "forgot" the second coat on the west side. My suspicion is the whole house only got one coat, it was the west side that showed they did not perform to the estimate. We feel that since we are not local we were taken advantage of. They also stated they could get the job done the next week but it took two to get out there, and rain was expected the 2nd day of the effort so we do not have info on how that was managed.
    - Mike K.
  • This is the 4th or 5th time I have used Kathy and am always so pleased with the results. She is reasonable, professional, thorough and very neat. I was a little nervous about the wall color we selected, but when I got home and saw it, it was spot on. Loved it. Will definitely be calling Kathy again!
    - Mary S.
  • We are at the very end of a kitchen remodel and we couldn’t be happier with the results. From tearing down walls, boarding up windows (and adding new ones) to re-routing plumbing and electrical, Bob and his team did a fantastic job. There were mistakes and errors but Bob and his team without hesistation, were very apologetic and fixed their mistakes. The project did take longer than expected; however, there were issues that were out of Bob’s control (aka Lowes). My Husband and I are beyond ecstatic with our new kitchen and very grateful we choose him out of four contractors we interviewed. Thanks Bob and Tom!
    - Lauren D.
  • Joe and his team were amazing. Fair friendly service. Delivered what he promised and a pleasure to deal with. Will use him in the future for any other masonary needs and would not hesitate to recommend!!
    - Wanda M.
  • We have a complex roof, lots of angles. The workers were polite, hardworking and cleaned up well afterwards. The owner Dan seems very honest, attentive and very efficient. We had one leak during an unexpected downpour and Dan had it repaired to our satisfaction before the roof was even finished. The new roof looks great.
    - Bonnie R.
  • It was slow going to get project started and not much communication before, during or after. We were not even sure it was finished, when it was, as barriers were left & no communication. The problem was that the applied antiquing was very inconsistent. The darker color pooled in spots , and the color was heavy in some areas and not others. While the company did send out the worker & the manager neither was interested in fixing to our satisfaction when told we weren't satisfied with job. They explained it away as the nature of the method but we have never seen any pics of sidewalks that look like this. We believe that it was a sloppy application that now we have to live with as it is way too expensive to re-do.
    - Bonnie R.
  • We hired Harington to paint our home on Irondequoit Bay. It has been years since last done and Ric did an awesome job! He not only painted the house but attended to the windows, re-glazing, gutters and doors. I can't say enough how pleased we are with their work. They even came one week earlier than we had expected. I've attached pics -- house used to be a redwood color and now is a soft beige and gray. So transforming! Would definitely hire again.
    - Cheri C.
  • On 8/6/18 I met with the Residential Sales agent who left a completed contract for my review, signature and to be mailed with a check for the required deposit. On 8/10/18 I mailed the signed contract and check. Between 8/16 - 8/27/18 I left phone messages and sent emails requesting confirmation of receipt of the contract and check with no response. On 8/27 I left a final phone message canceling my order and advising that a stop payment had been placed on the check. I received a phone message two days later apologizing because they "were really busy with customers". Apparently I wasn't considered as a customer, nor will I ever be one!!
    - Linda J.
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Home Improvement Services in Webster

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