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House Painting reviews in Webster

Real People ~ Real Reviews ~ Real Results

  • Estimate stated 2 coats of paint plus scraping and priming of bare spots. The west side really needed it. Once "complete", it was obvious from the west side that only one coat of paint was applied and no evidence of priming. We live out of state so had to trust our property manager who said they did scrape. Once confronted, the contractor stated they "forgot" the second coat on the west side. My suspicion is the whole house only got one coat, it was the west side that showed they did not perform to the estimate. We feel that since we are not local we were taken advantage of. They also stated they could get the job done the next week but it took two to get out there, and rain was expected the 2nd day of the effort so we do not have info on how that was managed.
    - Mike K.
  • We hired Harington to paint our home on Irondequoit Bay. It has been years since last done and Ric did an awesome job! He not only painted the house but attended to the windows, re-glazing, gutters and doors. I can't say enough how pleased we are with their work. They even came one week earlier than we had expected. I've attached pics -- house used to be a redwood color and now is a soft beige and gray. So transforming! Would definitely hire again.
    - Cheri C.
  • Excellent. Ric Herington was on site and working with his crew each day, which was a big plus. Ric, Al, Eric and the rest of the crew were all polite, professional and responsive - a nice, easy crew to work with. Workmanship was excellent - everything that was supposed to be stained was and nothing that shouldn't have been was touched. Al did some siding repair as required and the repairs look good. At the final walk-through, we identified a few very small issues that were corrected with no questions. The house looks better than it has in years. Ric was upfront about variations we would see between the color of the old wood and the new wood where repairs had been made. Despite his disclaimers, he was able to blend everything in pretty well - I can see the variations but they aren't objectionable or a surprise. The final price was a problem. Their original price was the best quote for the job, which is one reason I selected Herington. However, the stain was applied to old, dried out cedar siding and one coat just didn't cover well enough. After Ric saw the problem, he applied a 2nd coat to one area to show us the difference, and we agreed to a 2nd coat for the whole house. This wasn't expected, but wasn't really a surprise either - I knew the siding was dry and would soak up stain. But it blew right past the original quote - significantly. I'm satisfied that any other contractor would have had the same problem, and either wouldn't have done the 2nd coat or would have had the same cost for doing it. I'm happy with the result and satisfied with the final price for the work actually completed. Even more important, my wife is very picky about jobs like this and she's satisfied too. I would recommend Herington Painting and would call them again for my next painting job.
    - Donald G.
  • They did a good job on most of the work, but not complete on the facia. They don’t have a ladder, climbed up on the roof and layer down next to edge to paint the facia, but could not see what they were painting. Thus they missed some spots.
    - Gail S.
  • I called Whelehan Painting on Monday and left a message. The next morning he called and set up an appointment to come to my home to give an estimate. It was scheduled for that Thursday between 4 and 5 pm. He did not show up or call to offer a reason why. I have still not heard from him, nor do I expect to.
    - Catherine C.
  • I didn't go with them. Their price was higher than the company I went with. It wasn't just the price. I would have to say that everyone that came out here and gave me an estimate I would say everyone of them was pretty decent in how they were going to approach the job and how they were going to do it, and what they actually do. But the difference in them and the company I went with was price. Otherwise they really are not a bad company, it's just the price was higher than I wanted to pay. They did a good job on the quote. He told me when he was going to come and he came on time, and came right out. He was very professional. He obviously knew about painting. I mean I know a lot about painting too so they can't fool me. He was up and up. I would call them again for the quote.
    - Claude C.
  • I bought the special for 8 hours of painting for $187. Josh , his brother and helper did a good job and I hired them to finish painting the rest of the house and fascia. They finished the house, but not the fascia. I am waiting for them to come back and finish. We had already painted most of the bottom half of the house. They arrived without a large ladder, but we fortunately we had one. Total cost about $950 with tax. I'll update review when fascia is completed.
    - Gail S.
  • This job was done flawlessly, and in less than two days! Pat arrived with his crew as scheduled, and went right to work with a team of 12 or 13. The work was done very quickly, but with no sacrifice to quality. Pat is very present and hands on with the crew, and keeps things moving along, while ensuring that all work is done properly. He and the crew are friendly, professional, and communicate well if/when there are questions about the work. The house is 3000+ square feet, and the color scheme involved five different colors, so I was quite flabbergasted when the entire job was done at a little before 4pm on the second day. Other relevant comments: Pat is very client-oriented and goes above and beyond to ensure that the job is done well and on time. I have two good examples of this: 1. The house needed some fairly large repairs before the paint job could start (porch flooring, shingle replacement, etc). For weeks, I called around trying to find someone who would/could do the work before the job was scheduled to start, and got nowhere. I finally called Pat to let him know the situation, and ask if we could be flexible on the scheduling. On the spot, he gave me a referral to someone he works with, who came the next day to look at the job. This person was able to work us into his schedule, and completed the work (also with high quality and very reasonable price), allowing the paint job to start on schedule. 2. On the morning Pat and his crew were scheduled to arrive, a huge tree fell on the back deck, not doing much damage, but creating one hell of a mess. Similarly to the last situation, when I started calling around to services who could help deal with the tree situation, I found no one who was able to come in less than a week's time. One of Pat's guys reached out to a friend of his, and THAT SAME AFTERNOON, I had a tree guy show up and take care of the mess on the deck, again, allowing the paint/stain job to proceed as scheduled. In summary, this is by far, THE best experience I've ever had with an exterior paint job (and I've done a few of these, 3 or 4 before this one). These guys know what they're doing, they do a quality job for a very reasonable price, and are a real pleasure to deal with. I have only one regret, which is that Angie's list won't let me rate them any higher than an A. From my pov, they are definitely an A++!!!
    - Patricia W.
  • Terrible job in every respect
    Did not prep the house at all
    Used the wrong stain
    House looked worse after it was finished than it did before it was stained.
    Painters left all their equipment in our garage for over a week.
    - Vincent L.
  • It went way beyond what I hoped for. It was  a two man crew and they were very
    professional in their work and in dealing with me and my son. Their work was 5
    star in all aspects of the job. In addition
    they were timely in  their arrival and in
    completing the job. The work was easily worth 
    much more than what I paid
    I highly recommend them.

    - Richard G.
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Exterior Painters in Webster

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