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Interior Design reviews in Watkins Glen

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  • The house was purchased in January 2013.  We called four contractors and and Norb Miller was selected,  based upon his estimate and how he inspected the house and offered solutions.  He began work in April 2013.  As demolition was underway we experienced a need to change original outline of work on kitchen flooring as well as in other areas of the remodeling work. This increased the cost of the the original estimate.  His expertise and on how to approach the work was right on target.  He understood at what level we wanted to maintain the remodeling work. 
    The house needed major upgrades to meet code and it was done well and met final inspection.   Mr. Miller did many additional pieces of work to improve the situation that went above and beyond estimated work.   A fire wall was required in the basement for the garage and he finished both sides of the wall.  Another example of above the effort was with the installation of the wall between the kitchen and living room.  He heard me say that I did not like the open room concept because of noise and the house had a two-story entryway so sound can carry.   He installed the wall and to lessen the noise added insulation to the wall to reduce sound between rooms.   This wall also required an extension to meet the new kitchen design.  His team installed all the kitchen cabinets and appliances and took care of issues regarding any damaged material.  He added decorative headers in the hallway to define it, etc.  Mr. Miller quickly learned the color scheme and I let him choose the tile for the back splash in the kitchen and for the tile around the fireplace.  He handled overseeing the installation of a new gas fireplace in the house and coordinated the installation with the provider.  He took on little things to make sure the house would stand against the elements.  For example, there was a downspout that ended on the deck, Mr. Miller, made sure the spout drained through the deck and away from the house.  He saw that a gutter needed to be replaced on the back of the house and did this work so the integrity of house could be maintained.
    Working with Norb Miller was very easy.  The main thing about this renovation/remodeling job was that it was done from a distance and he guided me in what needed to be ordered and when.  Periodically I would meet with Mr. Miller at the site to go over work and next steps, but I could confidently walk away and know the work would be done.  We communicated by telephone and email.  He really cares about his clients.  For example, I needed to order two light fixtures for the kitchen.  I found a style I liked, however, the store did not have two of the same, so I ordered my second choice.  When I met with Norb, the lights were up in the kitchen and I just mentioned that I had originally picked  some others, but could not figure out a way to get them since the pick-up store did not have two.  When I saw pictures of the kitchen on Angie's List, I saw the lights had been changed to my first choice.  Now that is above and beyond--but it is consideration and understanding of a client.  He suggested storm doors for the house and I let him make the selection because I knew he would make a sound choice.  He has a good understanding of his clients and is able to  ascertain their likes, dislikes and does not offer solutions that are out of line, but are good and functional. 
    Mr. Miller has been back to adjust items as we have found them that were part of the job and has done so to make sure the job was done right.
    We would definitely use Mr. Miller's company again.

    - Kenneth S.
  • Roofing was installed, new floors were put in, including the complete structural framing, electrical and plumbing was installed, dry wall, and painting, you name it, and it was part of this project until it was finished. This contractor played a major role in seeing to it that the planning was done correctly, supplies needed were ordered and purchased, and then scheduled the projects to be completed in the proper order and with excellent supervision. And, everything was done with excellence.
    - Angela F.
  • I got some painting and fixture jobs for my home done by Steve's painting around 4 years ago. Their prices are reasonable. I paid them and I thought the work is on but it was not. Also, they fixed something and nailed down but I had to go behind them and thought I could have done better myself. Overall, my experience was not good and will not use them again in the future. I never really wanted them to come back later.
    - Neil M.
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Home Interior Contractors in Watkins Glen

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