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Tile Installation reviews in Watervliet

  • F
    V & S Tile LLC & Bathroom Remodeling Co
    Very unprofessional !!! Came and took measurements, never responded never heard from again. I guess they couldn't handle the job, must be nice to be able to pick and choose all the easy jobs If you couldn't handle the job, all you had to do was let me know.
    - Ralph I.
  • A
    Bennett Contracting Inc
    Its been 2 - 3 years since Bennett worked on my newly purchased house. Since then, I have hired many small contrators to do jobs too small for Bennett - electrician, painter, carpenter and a not small HVAC contrator.. Without exception, about a third through each project, I started dreaming of Bennett, of how much easier, better, faster,cleaner, organized these projects would be if Bennett did the work. Professional to the nth degree. I highly recommend them for any project you might have, that they will service. I am fairly new in town...and had absolutely no idea how hard it would be to find skilled and reliable trademen. If you can batch your projects into "A Project" call Bennett. You will not be disappointed.
    - Carolyn M.
  • A
    FJG Contracting
    FJG Contracting does an outstanding job, every time I have used him, Hes very professional, does excellent quality work, I have referred him to several of my friends and even bosses who also have had great experiences with his work. He is the first I would call for any of my projects in the future!
    - JoAnne F.
  • A
    Bennett Contracting Inc
    Bennette is by far the best contractor I have worked with. They are very customer focused , they worked to ensure the vision I had for my projects was fullfilled. The workteam arrived and maintained the schedule they promised, stayed within budget, cleaned their work area, and simply did a very good job. , I would hire them again, in a minute.
    - Carolyn M.
  • F
    Exceptional Property Services
    I do not usually take the time out to write detailed reviews, but I am writing this one in the hopes that someone else in my situation may make a better choice than I did for a contractor. I would say that it is also to help the contractor learn how he can improve – however in my opinion I doubt that this one will ever make strides towards improving his work (unfortunately). Most people requiring handicap accommodations in their homes rely on contractors for services, and unfortunately, they are sometimes preyed upon. There were several unprofessional issues, but I will just highlight a few: • Tile removal on the floor resulted in my entire subfloor being ruined due to the way it was demoed. His crew bashed through it using hammers. Now, the tile floor was from the ‘30s and was set in some thick mud. I expected there to be some damage from a power tool to get it out. I ended up with huge holes in my floor (see pictures). When I asked about this, I was told it would be perfectly fine, with a layer of cement board over it. I hesitantly agreed, and Dave put cement board over it, and placed some “screws to nowhere” (see pics) to hold it in place. Once I saw this, I told him that I needed the subfloor fixed. It was bowing when you walked on it, and totally unsafe. He argued that it was totally safe, as he stepped on it and shifted his weight (he is at my estimation at least 275lbs of muscle) and it bowed beneath his feet. Even the guy he had as a helper with him agreed with me that the floor was not solid, and also not level so he was not sure how it was ever going to be tiled. Reluctantly, Dave put down the ¾” ply for the subfloor, on SOME spots, and did not forget to tell me that this would all cost extra. • I asked if I should continue to remove the old wall paper backing that remained on the bottom of one wall. I was told “No, don’t worry about it.” I thought this meant that he would remove it. Nope- he tiled over it. I found out, when the plumber came in to hang a sink. The backing absorbed enough moisture to be dripping when the plumber cut into the wall, and the once solid sheet rock crumbled all over the floor. Almost the entire bottom half of this wall needed to be removed by the plumber who I had to pay extra, and replaced and re-tiled by Dave. Somehow, Dave said that the plumbers work ruined his timeline, and that he was performing extra work. There was never any responsibility taken on by him about the fact that he did a really poor quality job because he could get away hiding it behind tile that would probably stick for long enough for him to high tail it out of my house a week later. If he did the right thing, and didn’t sandwich old wall paper backing between wet thinset and sheetrock – he would never be in that situation. (I do not know why I did not discontinue his services then) • I asked him to widen the doorway to 30” to accommodate for a wheel chair (it was originally a tiny 23” wide). I had plenty of room on either side to do this – very simple 2x4 cutting and replacing. Not a load bearing wall. We went over this, he made marks, and I showed him the door that was to hang there. Somehow, I get to the house and see that it is cut to 36” wide. When I ask him if he really plans to trim it out 6”, he claims I told him that the opening had to be 33”. There is no door in the US that is 33” wide unless you custom order it, and the door was sitting in the house in the same spot I showed him. Come. On. This extended the work schedule as well, because it had to be fixed. There was no way to accommodate a 36” barn door in the space. He sorta complained about reframing it, and stated “(sigh) Well I was really hoping to be out of here by Tuesday.” OK?...Then I channel my father telling me as a 6 year old to measure twice and cut once. I really did not know what to say to this guy. • Tile. About 50% of the shower tile looked OK. The other 50% has large lips between rows of tile, and none of the grout lines are straight. The floor tile had to wait to be installed until he fixed the door opening. Somehow, the pre-spaced 12” x 12” sheets of tile I provided were slapped in so that there were literally no grout lines possible between some pieces, and large gaps between others. (see pics) When I called Dave to ask him about this the next morning, he started yelling and cursing at me on the phone telling me I was a “real pain in the a**,” and that I was “really p****** him off.” He also told me the reason it looked like that was because I walked on the floor. I did not walk on the floor. I discovered the tile situation at 1AM right before locking up, because it was the first time that day I had a chance to get to the house to look at the bathroom. I have laid enough tile to know that this meant it needed to be ripped out and re-done; wasting more time and money. The next morning when I brought this up to Dave, between him yelling and cursing, I was told “you’re a pain in the a**,” and “you’re really p****** me off!” This is when Dave was asked to take his tools and leave the job, to which he replied “I’m not leaving until you pay me the rest.” “The rest” of his original quote included trim work, completion of tile (I literally still have missing pieces of shower tile, cove base tile, and no floor tile), grout, and door hanging. He did not even complete half the job correctly, but was threatening me to receive the rest of the cash he wanted. To sum it up - totally unprofessional, unreliable, and disorganized. (Also not the way to be a good human being). There were times where he said he was coming to work, never showed up after I went to the house to let him in, no communication, and then texted after missing a day to say “sorry I couldn’t make it YESTERDAY, I had my son.” THEN, he complained about how long the project was taking him. A picture is worth a thousand words, check them out.
    - Lauren L.
  • A
    Father & Son Home Improvements
    First off, he promptly returned my call and he was professional and made it easy for me to talk to him. He let me know it would be a long wait for him to be able to do the work. I was just so impressed with him that I said I would wait. However he scheduled a time to immediately come by to give me an estimate. He showed up on time and was so nice to deal with and was good enough to point out these two things that needed to be taken care of immediately. He did just that he was so concerned that he squeezed me into his very busy schedule and did the work within a month. He kept in touch with me and made sure that I knew exactly what he was going to do. He also gave me the estimate in writing and let me know the warranty and exactly what it included and for how long. He showed up with his worker partner when he said he would, and they were both so nice. They were ready to work. And that they did, and promptly finished the first part, with regard to the sewer pipe. They also had to put cement blocks for the next part of the job. To fix the structural problem. The cement had to sit to harden, so they came back a few days later and finished the job in a couple of hours. He showed me his work, and wanted to be sure that I was happy. They cleaned up, and it was cleaner than before he came. Not only did he do that work, but I told him how I was concerned about a tile on the roof, when he came to do an estimate, and he went ahead and fixed it for me. I also mentioned the window problem, and he helped me with that before he left. He kept to the original estimate, and didn't charge extra for the other work he so kindly did. I will be working with him again when his schedule permits, for other work we talked about. Mark and Don are amazing people, and Mark knows exactly what he's doing, and the best part is he has vision and can explain what he would do and what it would look like. He is organized and has strong work ethics.I would highly recommend him to anyone, no matter what you need done, he's your guy. He will be the only one I'll ever use in the future. He's the best! ! :)
    - Rosemarie G.
  • A
    C&L Handyman Services

    Carmen Amedio is outstanding!  My  husband and I searched Angie's List to find a contractor for our kitchen renovation project.  Based on the reviews we read, we called Carmen to lay out the specifics of the project.  We left a message...he returned the call the next day.  Carmen agreed to come to our house to assess our project.  He came within three days.  He said he would be at our house between 5:00 and 5:30 p.m.  He arrived promptly at 5:15 p.m.  We immediately clicked with Carmen.  He was polite and pleasant and really tried to understand what we had in mind for our project.  We also mentioned some other unrelated work we were interested in having done.  As we were waiting for Carmen's estimate, our garbage disposal (which had been failing) separated from the sink and caused a small flood in our under-the-sink cabinet.  We called Carmen and left a message hoping he might be able to help.  He returned the call the same day and came to fix the problem the very next day.  He was again on time (in fact early)!  Carmen reaffixed the garbage disposal and stopped the flood as a temporary measure until we could pick up a new disposal.  He charged us a very reasonable fee, particularly given that he responded on an emergency basis. 

    The estimate that Carmen subsequently provided for the kitchen project was also very reasonable.  We agreed to have Carmen complete the work, but told him some parts of the work were more immediate than others.  Despite Carmen's very busy schedule, he agreed to parse out the project to address our immediate needs.  First, he anchored the upper kitchen cabinet that holds our stoneware and glasses, which was coming loose from the wall.  This allowed us to once again utilize the cabinet, which had been emptied for several months.  We feel very confident using the cabinet now as Carmen took extra steps to be certain that it is secure.  While not part of the original kitchen project, we also asked Carmen to install a new toilet and a new garbage disposal.  He took care of both installations as priorities.  He agreed  to "officially" start the kitchen project when he returned from his vacation.  Carmen actually called from his vacation to confirm his start date!  Part of the project was installing intricate crown molding and top panels to our existing kitchen cabinets.  Carmen did a phenomenal job!  His work was meticulous.  His attention to every detail was evident.  He even offered ideas (which were great).   My husband and I are both perfectionists...Carmen is too!  Not only did he want us to be 100% satisfied, he would not rest until he felt the work was perfect.  

    Carmen is an extremely hard worker.   Each time he arrived at our house, he got right to work.  He took no breaks and worked straight through lunch to the end of the day.  Carmen even worked on a weekend.  We had absolutely no qualms about leaving Carmen in our house by himself to complete the work.  Carmen is professional, reliable, skilled and a very nice person, as well.  He will be installing a new tile floor in our kitchen and entryways later this month.  We are looking forward to what we expect to be another excellent product.  He will also be repairing some cracks in our walls/ceiling.  We feel very fortunate to have found Carmen and plan to call upon him for other projects in the future.

    - Paula G.
  • A
    Calvary Contracting
    Everything went smoothly.  The kitchen went from looking just plain average to being something very special.  It positively glows with beauty.  Vinny is a real craftsman with designing the marble so it just flowed.  It love to look at it!  
    Everything he did in our home was done professionally and with expertise.  
     As soon as the weather allows, I hope to have him come back and help with landscaping outside.  This man is honest and very talented.
    - Marilyn G.
  • A
    Your Remodel Pro
    I called Bathroom Remodel Pro and spoke to Allen, the owner; we set up an appointment for him to view what I wanted done. He was on time for the appointment and took his time talking with me to get to know exactly what I wanted. He made suggestions such as moving the sink to give me more room in my small bathroom as well as installing a heater/vent/light in the ceiling. This change made a huge difference, I have so much more room now in the bathroom and we are toasty warm in the cold weather. I no longer have to turn the heat up and heat the entire house just to get the bathroom a little warmer. It's perfect!!!
    I received an estimate via e-mail within a couple days of our initial meeting. The estimate was very reasonable considering the amount of work there was to do. We agreed on a start date and the crew showed up on time and conducted themselves in a very professional manner throughout the entire job. I was very impressed. The job was completed within the time frame specified and done to perfection.
    - Sharon M.
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Tile Installers in Watervliet

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