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Handyman reviews in Waterloo

  • F
    Nails & Pails Home Improvement
    Our first contact went good. We had an answered call and an appointment within a week.
    When Mark arrived things were great. Professional, nice, but he was a bit taken aback by the fact we had a clawfoot tub and it was not built into the wall and flooring.
    He had an idea as to what he wanted to do but wanted to do further research in order to make sure everything gets put back together without mistake and so he could get the correct replacement parts. A very reasonable assumption. The issue is the faucet part of our shower is leaking out of the bottom when the shower is in use.
    He told us he would be in contact with us.
    3 weeks went by and we finally called him. He apologized up and down but sadly instead of owning up to his mistakes he threw up excuses about how he is on other projects and has been crunched for time. He again told us that he was going to go get the parts he needed the following day and would be in contact with us. A week and a half later and still no contact back.
    Three times we were told that he would contact us back and did not ever do so. Now we have given up and are going to find a plumber who, hopefully, will remember us and help fix our problem.
    - Jared H.
  • A
    Nails & Pails Home Improvement
    the provider works alone. he is very cautious about safety around the work site. He works with the owner and /or rep for the owner. he tells how to do it, with what materials, and then does it. If this is a disagreement, he will rectify his plan to accommodate the owners wishes, or inform the owner why it can,t be done this way. The provider used all screws and lags to secure supports to the roof as well as the bottom/or anchor plates. In a project like this, it's key to have a solid structure supporting the roof , so that future repairs can be made without fear of destabilization. This provider did just that. I spot checked his work as he went on working on the project. looked very good. This provider will inform you if something is not right before he remedies the situation . Communication is essential in any construction project between the owner/rep and the provider. This provider will ask you before he executes an action/and or remedies the problem. so the Caveat is good repoure between the provider and the owner, or his representative. Without it you will have unsuspected problems, and disappointments.
    - Jonathan W.
  • A
    MR. FUSSY - HandyMan
    Most professional experience ever. Had a call within a couple days and a quote the following day and started the project soon after. Showed up when he said he would and was very punctual. He came every day until the job was done. Very attentive. Brought up fine details that I had not even thought about. Stayed on the original budget and everything was done to an exceedingly high standard of workmanship. We will definitely be having Mr Fussy back again for future projects.
    - Greyson M.
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Handyman Services in Waterloo

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