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Moving reviews in Victor

Real People ~ Real Reviews ~ Real Results

  • We used Rochester Moving and Storage based on the good reviews here. We moved on a 95 degree day from a large home into a temporary condo, putting much of our belongings into the condo's basement for storage. Two months later we moved, the day after a bad snowstorm, into our permanent home. Both times we retained Rochester Moving and Storage so obviously we were very pleased with the work they performed. Dave, the owner, is a salt-of-the-earth, no-nonsense guy who is as honest at the day is long. I just knew I would be in good hands and I hoped it wouldn't be too unsettling to have a lot of strange men moving our stuff. It wasn't at all. The movers were polite, **extremely** hardworking, respectful, and professional. They were experienced and knew how to lift and maneuver heavy furniture without scratching walls or the furniture. True gentlemen. They were also kind and golly with my son, which was a nice bonus. I thought six or seven men would be too much but we had a really big job and I was glad to have them. I wouldn't hesitate to recommend RM&S to a friend or to use them again. I would recommend that you call to confirm arrival time if you are worried about it. They did arrive 15-20 minutes late, but I think that shows their experience -- most people could probably use a few extra minutes on the morning of a big move. (To offer context, I moved half a dozen times growing up, and a dozen times as an adult, including several interstate/intercontinental relocations. Companies that move interstate are not necessarily better; definitely not if your move is local.)
    - Susan G.
  • We were extremely pleased. The crew worked nonstop all morning. They were very helpful, gave us good advice, continually communicated with us through the morning, and did a super job of packing into the storage unit.
    - Paul M.
  • I called Dave 3 days ago for an estimate on the move.  Dave answered the phone and said he was available to look at the articles and provide an estimate.  Within hours of my call, Dave arrived and provided a quote. 
    2 days later, Dave was on the road moving my nephew.  Dave left our home in Victor yesterday and arrived in North Carolina today. The move was flawless and my nephew is very happy... which means that I am very happy :) 
    I highly recommend Dave and his team.
    - Sandy C.
  • There were 3 men that worked all day to move my wife and I into our new home. They were very professional and did an excellent job moving us. They worked hard and were careful not to damage anything especially a large piano that they set up. They laid down protective coverings over the whole house during the move. Would use again
    - Mark L.
  • The movers were punctual at both ends of the move and worked quickly.  We had a small hiccup with the moving process, but the Company stood behind its work and made things right.  Based on our experience, Highline is worthy of its high Angie's List and BBB ratings.
    - Cody B.
  • When I called Paul (the owner), I explained that I had several difficult items to be moved.... equipment for my business as well as an old bank safe.  I suggested that he come by and see them to make sure they would not be a problem.  He assured me that they had experience moving large items and that it would not be a problem.  He said that on the moving day, if it were a problem, he would personally come and help.
    On the moving day, his guys has no idea what I had.  They immediately were unsure how to safely move the items.  We called Paul.  He did come over after sending two other guys who also didn't know what to do.
    The long and short of this story is that eventually they got everything moved.  However instead of a 4 hour move (as quoted by other companies and Paul), it turned into an entire day.  They had to go and rent several items to complete my move and even then, it wasn't easy.  At the end, Paul apologized but charged me more than he should have.  I was so worn out from the experience, I didn't even argue.
    If you have unusual items, don't use this company... all they have is a small moving truck, hand carts and blankets.  No lift gates, no pallet jacks, etc.  If it's big or heavy, they are not the company for you!!
    - Debra H.
  • I bought a bedroom set on Craigs List.  Because of Highline's excellent reviews on Angie's List, they were the first I called.  With only two days notice, Paul was available at my timeframe to pick up and deliver the furniture to my home.  The truck arrived on time, professional service, the furniture was well protected arriving without a scratch and placed exactly where I wanted it and the price was very reasonable.  I will use this company every time I need furniture moved.  Excellent company to work with!
    - Kathleen S.
  • We had to change the move dates a couple times due to the house closing running in to days and time changes (as those things can come up).Sheridan brothers made sure they were available and at times seemed to move mountains to make sure they were available making our complicated move seem effortless from their prospective any ways. They showed up when they said they would worked in a timely fashion and with the utmost of professionalism. The guys worked hard as this was a complicated move and went above and beyond to make it happen and finish the job the right way! They worked long and hard tirelessly through the better part of three days. We have been 100% satisfied.
    - Amy S.
  • Went well. The three men were cooperative and explained everything. The job was done in a timely fashion and came in under quote. :)
    - Lora P.
  • Went very well. The men were professional and knew exactly what they were doing. I'm very happy with their service.
    - MARIA D.
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Moving Companies in Victor

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