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Flooring reviews in Vestal

  • A
    Kiefer-Randall Construction & Remodeling LLC
    It went great!! They were in contact with me every day- filling me in on the progress from the day and their plans for the next day. Their work is second to none! Of the highest quality and top notch.
    - Jeff S.
  • A
    Kiefer-Randall Construction & Remodeling LLC
    We had a positive experience start to finish. The renovations were completed in a timely manner and we were very pleased with the results. Everyone involved in the work was very friendly and professional. They did a good job at communicating during the quoting effort, orientation prior to starting the work, and throughout the renovation period.
    - Daniel S.
  • A
    Floor Coverings International
    Very smoothly John and his installers were very professional. Stated and finished the project in a very timely fashion. I was exstremely impressed at their attention to detail. When one part of the project was not going to be done on time, John immediately secured another craftman to complete the part. Everyone was easy to work with, both I highly recommend floor covering International, and would use them again
    - Walter D.
  • C
    CARPET WAREHOUSE OUTLET INC

    I wanted a baby pink area rug for my first child's nursery. I was originally told it had to be cut from a 5 x 12 foot roll and that I couldn't take a sample home. After speaking with another sales person I was able to get a sample and ordered the product. I later found out it comes in 12 foot by anything roll when I was given a ton extra by mistake - therefore I wanted a better size. After much dispute with the saleswoman, she asked the owner who let me exchange. When I finally got the product in the size I wanted I noticed a small break in the binding. I brought it to the attention of a salesperson, Jason, in the nicest way possible. He rolled his eyes at me and told me to bring it in. He looked at it and said "What, this is a big deal ?" , "Well we're not going to rebind the whole thing" Despite his rudeness, I nicely asked to speak with the owner, Mike, who assured me that if it becomes an issue in the future they will repair it - which is all I needed to know. Overall, I got the product  I wanted at an affordable price despite a couple rude sales people. At least the owner has enough business sense to know that customer service is worth a little product loss. This could have easily been an A rating if the sales people gave me correct info. , remained polite, and let me speak with the person in charge when I asked rather than giving me a run around.


    - Robert L.
  • A
    Pro-Tile Inc
    d Both floors were professionally done; Scott, the Installer suggested appropriate (marble) threshold covers, where none had been in the past. I was pleased with the result--especially with the solution he found for the shower.
    - Rosmarie M.
  • A
    Kiefer-Randall Construction & Remodeling LLC
    Originally I needed to replace walls surrounding tub area. Also wanted to replace flooring. Met with Jim and we discussed options for a surround and new floor. Having a budget in mind, Jim worked with me and I was also able to replace the vanity with a new pedestal sink and have wainscoting installed on the bathroom walls. 
    Unfortunately when the work was to begin, I was called out of town for a family emergency.   Having contacted Jim he assured me the work would still be able to continue.  Greg, Jim's contract manager,  updated me on the progress while I was away.  Having returned, I found everything to be in order in my home.  
    Joe, the contractor who did all the work, was wonderful.  Having only one bathroom in my home, he made sure I was able to use the facilities in the evening when I did return home.  This involved having to remove and put back the toilet several times.
    His craftsmanship was excellent.  There was an area above the pedestal sink where I requested a shelf and he built one that is perfect!  He was very neat and you could tell he takes great pride in his workmanship.
    It took me awhile to save up for this bathroom remodel and I am very satisfied with the results.
    I would recommend Kiefer-Randall and will certainly contact them in the future for any remodeling needs.
    - Donna D.
  • A
    ENDWELL RUG CO
    The installer was very experienced and made some very good recommendations which proved to be helpful. He was prompt and finished the job in the time frame that he had scheduled. The sales people were very helpful. We have work to be done in the future and have used this company in the past and would not hesitate to continue to do business with them.
    - Jane R.
  • A
    P A ACQUISTO FLOOR SANDING
    They look beautiful. It looks gorgeous. They do a great job. We recommended them to other people. My next-door neighbor just had them redo his hardwood floors in his house. We are very happy with the work that they do. It's a family company. Every time we had them here, the father and the sons show up. They do a very good job. They are very thorough. They are very professional and we have no problems with how they treat us or what they do. The work always looks gorgeous. We have used them in the past and we will continue to use them in the future.
    - Bill E.
  • A
    Floor Coverings International
    unknown
    - Jane R.
  • A
    QUALITY STEAM CLEANING
    unknown
    - andrea a.
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Flooring Installers in Vestal

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