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Alternative Medicine reviews in Valhalla

  • F
    New York Orthopedics Specialist
    Surgery went OK. It was done around May15th. It took longer than normal for the swelling to go down and movement to come back. I was Suppose to have a follow appointment this morning August 31 at 7:45 AM. As I pulled into the parking lot at 7:32AM I get a call saying my appointment is cancelled. So 13 minutes before my appointment Dr Haig's office decides to call me and cancel on a Monday morning, where I took a vacation day from work to get this done. The receptionist apologized and said it was their mistake they didn't call me last week. I asked for another appointment that fit my schedule and was told Dr Haig does not work to fit customer's schedules and I would have to take another vacation day to fit his schedule. She confirmed that in this case the customer gets the raw deal. I asked to have the Practice Manager Marlene Ortiz call me, she did not, I had to call her. Long conversation short, she told me I was called last week to cancel that appointment, which i wasn't and her receptionist this morning verified that. She then proceeded to say there was nothing she can do, proceeded to say that the miscommunication was my fault, customer is wrong, and then HUNG UP ON ME! 
    So my knee is still shot, I've used a vacation day just drive to his office and the manager of the office blamed me and hung up on me.
    Back to square one.
    - William E.
  • A
    Proactive Physical Therapy & Sports Rehabilitation
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    - Tina G.
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Naturopathic Doctors in Valhalla

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