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Basement & Foundation reviews in Valatie

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  • They responded to my initial call within a few minutes. All appointments were kept and on-time. Both Dave and Matt were great to deal with and extremely informative as to what work they were doing and why.
    - Michelle M.
  • Our experience with Kinetic overall was fabulous and we look forward to working with them in the future.  During the estimate process, Greg Bombard, company owner, personally drove from Clifton Park to Valatie on a weekday evening to accommodate our work schedule.  Greg called me the same day I requested an estimate.  Many other companies I called ended up calling me a week later.  When Greg arrived he did not rush through the inspection/estimate process, he truly took his time.  He listened to us explain the problem and provided us with a few different solutions/packages.  What I respected most about Greg is that he did not try to upsell us as many contractors do!  He provided us with some very elaborate packages that could have provided us with extra protection; however, was confident that some of his lesser packages would adequately do his job.  I also greatly appreciated the respect level he showed me and my wife--in no way did he talk down to us at any point in the process.  After the initial estimate, Greg and his co-owner (I believe his name was Jay) drove back down to Valatie to review the crawlspace again to make sure the quote was accurate and the proposed solution would correctly resolve the issue.  This thoroughness was much appreciated because we did not want to get involved in the project and then be charged more due to an unforeseen problem--this has happened to us before by other contractors.  Although Kinetic's estimate was slightly higher than other quotes, you pay for what you get.  Their system requires SIGNIFICANTLY more manpower and labor than other systems.  Compared to competitors, their system is installed deeper beneath the basement floor which keeps the ground water further away from your possessions (to me, this is logic!).  In addition, the overall vibe, attentiveness, and thoroughness of Greg during the estimate process made the decision a no brainer.  
    They broke the project down into a three day project; however, when I expressed that I would like the project done in two days, they were more than accommodating.  I couldn't believe it that they were able to finish the project in two days--you rarely see contractors finish ahead of schedule!  The first day two employees jackhammered the basement floor and removed all the old concrete.  They also leveled the dirt in the crawlspace.  They were very careful and sealed off the basement door to the rest of the house during the jackhammering to prevent dust from infiltrating the rest of the home.  When they carried out the old concrete, in buckets, BY HAND, they also laid a series of drop cloths to protect our floor.  The next day a full team of approximately 8 men arrived and completed the project around 6:20 p.m.  Both days, the employees arrived on time and they worked the WHOLE time.  They are so considerate--they even offered to clean my floor where they accidently stepped off the drop cloths.  The only time they stopped and took a break is when I asked them questions about the process, which they were always happy to explain what was going on.  If I could do one thing differently during the installation process I would have paid the extra money to have them run the discharge line further away from my house.  Right now a small puddle develops and because our house is on clay, the discharge area is incredibly soft and my tractor leaves tire marks.  I will probably extend the line myself in the spring.  
    After 3 months after the installation we could not be happier with the system or the company.  Within two weeks the musty smell was gone and we have not had any sign of water at all.  In the future we may install a battery backup sump and may finish the basement.  We will also use Kinetic for yearly inspections/cleanings. 
    You pay for what you get.  With Kinetic, you pay for: excellent service, the best product, and peace of mind.  We would highly recommend Kinetic to anyone living in the Capital District.
    - Joshua H.
  • Outstanding service.  After calling for appointment, workmen arrived exactly on time and completed job promptly and efficiently.  Office staff was polite and accommodating; workmen very knowledgeable, cordial, polite and performed above and beyond what was expected.  I highly recommend their services.
    - Kenneth G.
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Foundation & Basement Contractors in Valatie

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