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Health Care Facility reviews in Utica

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  • The moment I walked in I was greeted by a friendly front desk employee; all of my information, including insurance, was taken at the front desk; the downfall is that they did not tell me that I would later have a payment due, that wasn't collected while I was there. Instead, I received it a few weeks later in the mail. There was a short wait to see the Dr. However, the nurse was rather matter of fact and not very friendly. I felt like a cow being herded in and out. The Dr. was the same way, not very friendly, but at least you didn't have to wait very long to see him; less than five minutes. This "walk in clinic" is for low income clients and does not have a very appealing waiting area. Nor is there any privacy when talking to the front desk staff; everyone in the waiting area can hear everything! A HUGE breach of privacy. As long as there is not a long wait in the ER, I'd rather go there than this clinic.
    - Melissa K.
  • I had a constant throbbing ache in a molar tooth, interfering with my whole body (entire right side of my face including: eye, forehead, head, ear, and throat), and needed some pain killers when Ibuprofen wasn't working. Walking in the ER department I found the front desk nursing aid GONE into the back helping a nurse keep an emergency/ambulanced-in patient calm. I waited about fifteen minutes before being able to talk to her and check in. People who were there, before I was, had waited a total of 5 hours to see a Dr. I had arrived at 5pm on a Friday evening and waited 7 hours to get a bed and another 3 hours to see a Physician Assistant (NOT a doctor). Many people had to wait on beds that were lined up in the hallways, so I was at least lucky to have the privacy of a room, but one without a TV. During my wait in the waiting room, I approached the front desk nurse's aid 3 times to inform her of my severe pain, asked for ice packs (that I learned later were HURTING me and NOT helping.), asked for pain medication, and was in constant tears due to the amount of severe pain I had. They say that they take in people according to the level of "acuity", but I NO longer believe that! The only ones who passed that test were people with physical ailments (that could be seen)!!! They even have an emergency dental department there, which they didn't use or even suggest for my problem; this is part of the main reason why I went there, since I don't have a regular dentist in this "new" area I've moved to. When I finally saw the physician assistant, which they don't seem to have enough of to go around to see all of the patients in the over populated ER dept, she was very nice and took her time to check everything out. She went above and beyond to make sure I wasn't experiencing any other ailment and gave me pain medication ASAP. Even a little "doggie bag" of pills to hold me over, until I could get to the pharmacy the next day to fill the prescriptions she wrote for me. I would NOT return to this emergency room ever again, unless I was ambulanced in and was "priority" material, which people are who come by ambulance (no matter the reason).
    - Melissa K.
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    - Lynn E.
  • This a wonderful hospital. Clean and the staff are great. Not like the medical disasters in Utica N.Y.
    - ROGER F.
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Health Care Facilities in Utica

Companies below are listed in alphabetical order.

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