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Water Heater Repair And Installation reviews in Troy
Real People ~ Real Reviews ~ Real Results
I have a rental property that has no hot water/heat. I called them today, and they told me they've now gone to a system where they do the work and bill me right away ($1,999) vs sending me an invoice like they used to. That was a surprise, since normally I have longer to gather the funds.
Here's the kicker. I've always been prompt with my payments, but they told me if I didn't get them the check before 3:30pm today, they'd charge me extra. I got the check there a little late, and now they're billing me extra. They didn't warn me this change was being made, they just did it.- Sarah B.
They serviced the hot water heater and turned up the temp as asked. He also noticed the sump pump was not working and gave me a quote for replacement without being pushy about doing it that day. Very happy with the service and courtesy of the employee.
- Tracy P.
I am looking to replace my 15 year old hot water tank. Going through Angie's List I found Provider name locked. as a possible company.
Called to get quote and was told by Provider name locked. the receptionist that they do not give quotes over the phone and that they would have to come out to do that. Asked if I would be charged for that she said Yes...$97. Of course she says that will be applied to invoice if I chose them.
ARE YOU KIDDING ME! They could come out and give me a quote well above other reputable companies and if I decide not to go with them I'm out $100!!
Family Heating and Cooling and other companies gave me a quote over the phone without needing to come out.
Money grab by Provider name locked. !! They won't get this job or any other Heating and Cooling needs I have. I won't even waste my time calling them if that is the way they do business. What a rip off.
- Kellee R.