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Garage Building reviews in Troy

  • A
    Carhart Construction, Inc.
    He's the most trustworthy, honest person with which I've ever done business. He's down to the penny with his estimates, and his quality of work is impeccable, as if he were doing it in his own home. It's been ten years since the garage was built, and the concrete hasn't even cracked! It's perfection. He's very hard-working, spending many late nights and always arriving when he says he will. He even handled all of the permits for everything. I wouldn't blink an eye to hire him again.
    - Barbara D.
  • B
    They did a fantastic job of creating the shed that I wanted, and the person who did the delivery was absolutely amazing at getting the shed into a very tight area. If I had written the review at that point I would have given them the highest marks across the board. However, within a week of the delivery one of the pieces of siding started to come off the side of the shed, allowing rain to get between the siding and the wood. I called immediately to let them know, and they said that they would try to get someone out to the house to fix it later in the week. This didn't happen, so I called again at the beginning of the next week, and was again assured that they would get someone out to fix it "when they were in the area". They didn't show up that week, so I again called on the following week. By that point the piece of siding had completely come off of the shed on one side. This time I insisted that they come and repair the shed. The person that I talked to seemed surprised that I was not willing to wait longer, telling me that ordinarily when they had a problem like this it was not unusual for the customer to patiently wait a month or more! Finally, 17 days after I first reported the problem, someone came to fix the siding. He, however, didn't have all the tools necessary to fix the problem - luckily we had the tool he needed so that the repair could be made. Because of this problem and the complete lack of concern that they had delivered a defective product, I have downgraded the rating for responsiveness and professionalism.
    - Virginia G.
  • A
    Tom (owner) came to my home, at my convience, to go over shed styles, siding, extras, etc. Very pleasant to work with and did not push his inventory on me, but discussed what I wanted. Kept in contact with me as to when the shed would be done and a delivery date. Shed was built and delivered in less than two weeks and it is AWESOME!!! The gentleman who delivered the shed, Jack, was great at his job. My kids LOVED watching him menuver the shed on his truck and he was very patient (both with all their questions and the job he had) and always happy about his job, even when the area he had to put it in was dificult. It wound up being a 3 hour job!!!
    This is a GREAT company, reliable, friendly, accommodating, and an all around joy to work with. I would definately use them again and refer them to friends and family.
    - Denise D.
  • C
    Select Choice Contracting
    Contracted to do the entire job, foundation to roof. The excavator came to dig out the footings for the foundation, during which they hit the footing drain for the house the garage was being attached to. This led to the realization the sewer line was below the future footing and the sewer line would have to be moved. Saratoga Craftsman / Absolute Basement / Capital District Electrical /Tom Richardson said they didn?t want to be involved in moving the sewer line and I would have to contract someone myself. So the excavator and I contracted the work directly. This set us back approximately 3 days. After the excavator completes the footing excavation as per Saratoga Craftsman / Absolute Basement / Tom Richardson?s specifications the gentleman asked me if I was building a retaining wall on the one side. I told him we had no plans of a retaining wall. He then explained that we didn?t have proper frost protection on the one side of the foundation. The specs Saratoga Craftsman / Absolute Basement / Capital District Electrical / Tom Richardson gave him would not work. I explained this to Tom Richardson (Saratoga Craftsman/Absolute Basement/Capital District Electrical) and he put together a quote of an additional $1800 to dig the footing deeper and the additional concrete that would be needed. Why should I pay $1800 extra because Saratoga Craftsman / Absolute Basement / Capital District Electrical / Tom Richardson didn?t plan and/or execute correctly? Eventually we agreed I would pay half the amount $900. Truthfully only because winter was approaching and I needed the foundation poured. After the excavating of the footing was corrected Saratoga Craftsman / Absolute Basement / Capital District Electrical / Tom Richardson couldn?t get anyone to pour the concrete for two weeks. Pushing us further into fall/winter which eventually lead to difficulties having my driveway paved by another contractor. The rest of the project seemed to go fairly smoothly. A few minor issues but nothing worth mentioning. One month after the completion of the project, a piece of siding came loose and wasn?t sitting properly. I called to have them come out and fix it. They stopped by, popped it back into place and left. A few months later I noticed the same piece of siding had come loose and was much worse this time, also a separate issue had arisen. The aluminum wrap around the garage door frames had gotten buckled and wavy. I called and left phone messages with no response. I also emailed pictures of the issues. After about a month with no response I started to call about three times a day. Eventually Saratoga Craftsman / Absolute Basement / Capital District Electrical / Tom Richardson did call me back and left a voice mail saying, he couldn?t find the email and asked that I please send the pictures to him again. I did within 12hrs. No response for a few days so I started to call again. After leaving a few voice mails with no return call I called and left a message saying that I was going to have to hire someone to do the work because they wouldn?t come out and fix the issues. I immediately got a call back saying they would fix the problems but they couldn?t find the pictures and asked I please send them a third time so they would know what they have to do. I immediately did so. I?m now nearly a year after the first email containing pictures of the issues and Saratoga Craftsman / Absolute Basement / Capital District Electrical / Tom Richardson has done nothing to resolve the issues. I would not recommend working with this contractor Saratoga Craftsman / Absolute Basement / Capital District Electrical / Tom Richardson due to the lack of follow up.
    - Jason D.
  • A
    Top Care Property Development
    Excellent work
    - Victor E.
  • B
    Amore Builder's
    We have yet to hire him, just estimates for now.
    - Carl M.
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Garage Builders in Troy

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