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Frank's Basement Systems

in business since 1984

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About Us

on Angie's List for 13 years

Frank's basement systems is a basement waterproofing, crawl space and foundation repair contractor, serving the greater buffalo area and most of western NY. Additional contact name - Ed Ryan. Additional DBAs - Frank's Basement Systems, Frank's Landscaping, Frank's Plumbing & Waterproofing, Mr. Plumber Heating & Cooling. Additional phone number - (716) 833-9011. Additional Email - fdimaria@franksservices.com. Award wining.

Contact Frank's Basement Systems

Phone Number

(716) 343-3008

Address

90 Pearce Ave
Tonawanda, NY
14150

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Ratings and Reviews for Frank's Basement Systems

A

Review: Plumber Service
1 year ago

Both plumbing, heating &drain tiles

We have been using Franks since 2009 when they put drain tile in for us to help with drainage issues. We also had them put in back-up sump pump in 2014. When it came to heating I have always called Franks. We have a hot water furnace and they are very knowledgeable about that system and any other heating system. Only reason do not use them for AC is do not have one. So using them for 9 yrs, we would say speaks volumes about their services, their employees and the company in a whole. :)
Services Performed
- Plumber
A

Review: Foundation Repair Service
1 year ago

Foundation work

I just had some foundation work done in my basement by Frank’s Basement Sysytems. It was a job I dreaded, both because of the expense and the less-than-glamourous nature of the work. A few months ago, I met with my sales rep, Mike, who was both professional and courteous. He explained the job to me thoroughly, answered all my questions and noted all my concerns on the contract. I had structural drawings done by an independent engineer. Fast forward to July. The crew arrived on time. They were neat in appearance and polite. They listened to all my questions (I asked a lot of them) and were already aware of some of my concerns due to Mike’s meticulous notations on the contract. They were here for 5 days. They always kept me informed of their progress and every day before leaving, they cleaned up the work area. There was no loud yelling, no loud music, no swearing and they were respectful of my property. Nothing like the roofers! Chuck, the foreman, was calm, confident and upbeat throughout the entire job. I immediately felt like I was in good hands. I’m sorry I don’t remember the names of the whole crew, but kudos to them all. To the owner: Please treat these guys good- they are the reason your business is successful. When the job was complete, I held final payment until my structural engineer returned to approve the work, with no pushback from Frank’s. Although I would rather be doing other things on my vacation, it was definitely one of the best experiences I have had with a large scope home improvement project. Now, on to the next one.

Service Provider Response
Hello [Member Name Removed], Thank you very much for taking the time to post your review here. Your experience with us is what we strive for every day. :)
Services Performed
- Foundation Repair
C

Review: Plumber Service
1 year ago

Kitchen drain open

Job was completed within five minutes

Service Provider Response
Mr. [Member Name Removed], We're so sorry that you're disappointed in the work you had done but we don't seem to be able to find your name/job in our system. Would you please respond back or call us ( 716-873-7473) with a street address or further information so we may look into this for you. Thank you, Pat Baten Frank's Mr. Plumber 90 Pearce Avenue Tonawanda, NY 14150
Services Performed
- Plumber
- Drain Cleaning
B

Review: Plumber Service
1 year ago

Waterproofing for the basement

I was EXTREMELY UPSET with my business dealings with Frank's Basement but the owner of the company proved to be very concerned with the reputation of his company. He came through with fixing the problem, and I am to this date of these comments, SATISFIED! I recommend that if you the consumer / customer experience ANY problems with the work that his men do, PLEASE TALK TO THE OWNER. Frank is a kind and caring man who does care about the reputation of his business.
Services Performed
- Plumber
- Basement Waterproofing
B

Review: Well & Water Pump Repair Service
1 year ago

They fixed my sump pump and they're also fixing a crack in my basement wall.

They're very helpful, explain everything before they do it, and they guarantee all their work. They're easy to get along with and are absolutely wonderful.

Service Provider Response
Thank you for the review! :)
Services Performed
- Well & Water Pump Repair
A

Review: Plumber Service
1 year ago

Drain Blockage

This went amazingly well. We had a plumbing emergency as storm and waste water were backed up in our basement. I called Frank's Mr. Plumber at the after hours emergency line. An actual employee answered the phone on the first ring, not an answering service. The only person available to come out was the owner of the company. THE OWNER OF THE COMPANY came to my house after hours and did the work himself. The job was done properly, timely and very cost effective. I would recommend Frank's Mr. Plumber to anyone who need any type of plumbing work done. Matt from Tonawanda, NY

Service Provider Response
Thank you very much for posting your review [Member Name Removed]. We are very happy that we could assist you & that you were pleased with our service. It is our #1 goal! :)
Services Performed
- Plumber
- Drain Cleaning
A

Review: Plumber Service
1 year ago

Flooding basement with cracked walls that needed repair.

I can not say enough about how happy I was with the job that Frank's Basement did in my home to alleviate the wet basement problems I have had for over a year. From the sales representative, Mike Ciocca to the entire service crew, I could not have been more impressed and pleased. I have a large basement (approximately 1,800 sq. feet) so it was a big job The crew arrived promptly everyday. They were professional, friendly, answered all my questions and thoroughly cleaned up after themselves. I would highly recommend this company to anyone.
Services Performed
- Plumber
- Basement Waterproofing
A

Review: Plumber Service
1 year ago

We had extensive problems with sewer backup and drainage. We had numerous companies out some suggested outrageous repairs. We ended up putting in a grinding sump pump for basement bathroom, and a hung sewer pipe to end sewer backup.

We are very grateful to Frank that he finally solved our problems after other professionals tried and were unsuccessful. Frank came to our home himself, and carefully figured out the problem. He was professional, caring, and reasonably priced. His workers were pleasant, polite, and answered any questions we had. They were careful to keep the mess to a minimum, and cleaned up carefully when they were done. Our backup issues have been solved. We also had one spot in the drain tiles that was clogged. Other contractors told us to rip up our entire basement floor perimeter. Frank found the exact spot and fixed it.
Services Performed
- Plumber
F

Review: Plumber Service
1 year ago

I hired Frank's Basements Systems to waterproof my basement Sept. 2016.

The WORST experience I've EVER been through. Had blowout arguments with the guy in charge about their work failing to stop the water from leaking into my basement the first and second time since they installed the work. Frank's Basements advertises that they are foundation specialist but yet FAILED to take notice that my foundation was damaged and had pulled away from my house which caused rain water to leak through. Their so called expert (Dan) took my water hose and saw that the problem was with the foundation but did not want to admit that they did the wrong work on waterproofing my basement. Frank's Basement chose to do work that would allow the water to continue to flow into my basement instead of replacing the foundation which would have stopped the water COMPLETELY. I am out of $4300 because this company know that they can get away with installing sump pumps into your home whether you need it or not. I have to now SPEND more money to find a company to pull up my old and damaged foundation to stop the water from flowing through. I would NEVER RECOMMEND ANYONE TO USE THIS COMPANY IF YOU VALUE YOUR HARD EARNED MONEY! I paid $4300, just to end up STILL slinging a mop to cleanup the water on my finished basement floor. I had to take this company to court and I'm still fighting them. They wanted to get $760 more out of me to fix the problem when the problem was supposed to be fixed out of the $4300 that they charged, and was paid for. Good Luck to anyone who hires them.

Service Provider Response
Hello [Member Name Removed], thank you posting an updated review after this.
Services Performed
- Plumber
- Basement Waterproofing
A

Review: Basement Waterproofing Service
2 years ago

Repair of 7 foundation cracks with water leakage.

Craig did an outstanding job. Very professional. Expert repair and left the basement clean and dry. Will highly recommend Frank's to others.
Services Performed
- Basement Waterproofing

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Frank's Basement Systems

Compare quotes from up to 3 plumbers!

About Us

Review: Plumber Service

Review: Foundation Repair Service

Review: Plumber Service

Review: Plumber Service

Review: Well & Water Pump Repair Service

Review: Plumber Service

Review: Plumber Service

Review: Plumber Service

Review: Plumber Service

Review: Basement Waterproofing Service

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