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Find Top-Rated Tonawanda Computer Repair Services

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Computer Repair reviews in Tonawanda

Real People ~ Real Reviews ~ Real Results

  • Christian arrived promptly to my house for my 9:30AM appointment. He began by looking at my laptop to see what the issues might be. I really appreciated how he thoroughly explained how there was not only "bloatware" software that was starting up with my computer that was unnecessary but that there was also a virus. The virus was calling itself "System" and he showed me the list of running programs on my computer, and it was taking up 50% of my CPU. Christian fixed these issues and my computer was running as snappy as ever!
    - Michael C.
  • The laptop is not running any faster, which was the point.  I have no idea what they actually did.

    My biggest concern is that they are supposed to be a local provider near Buffalo, NY, including a little map that showed them within a mile of my home, but when I called to set up an appointment, turns out they're in Atlanta, GA.  No beef about the work, like I said, I have no way of knowing what was actually done.  Don't know if I'd do it again or recommend them to anyone.

    - Kathleen P.
  • Removed my computer and took it home. Performed hardware diagnostics in which I never actually saw the results. Called me three days later and informed me my hard drive is failing and advised me to replace the hard drive and back up data immediately in which he would perform for $300. I told him just do the tune up only. Then he told me if I don't replace the hard drive it could cost me up to $1800 to repair. Had someone else check my hard drive in which no errors were found.

    - Patricia M.
  • The first job Dubini CCS did was very good. The second job was a disaster. I think he charges 100 dollars an hour. It didn't work right after he finished so I had to take it to somebody else. I would use the one that I found after him.
    - Tom O.
  • Alexander Technical Resources (Thomas) was excellent. He called at the appointed time and was very professional throughout the call. I had a lot of malware on my computer and he debugged it all. It took him all day on Saturday- the service call started at 10AM finished up around 8PM. Yeah my computer was a mess. Through out the remote computer repair he would call me to make sure he did not delete any program I wanted or just explain why it was taking so long. He had to run a lot of anti-malware software and cleaning software-it all took time.

    The best part of Thomas's efforts was that when he came across a particularly difficult problem, he researched the problem and even called co-workers. Keeping me informed the whole time. Malware had affected my homepage and he had a h*** of a time cleaning it up but he never gave up and finally fixed the problem. He found a lot of malware on my computer, I had not had my computer cleaned up in years.

     The results are that my computer runs very fast once again and no annoying adware popping up.

    This was the best money I spent in a long time - it saved my computer.

    Thomas was very knowledgeable and committed to cleaning my computer I highly recommend Alexander Technical Resources ( by the way there is a real Alexander -the owner) and Thomas especially.

    - John K.
  • Very polite,took his shoes off with out asking him, spent over two hours working on my computer.Could not have been more satisfied. Would use them again in, a heart beat.
    If your having a problem with your computer don't hesitate to use Five star. Great experence at a really great price.
    - Thomas T.
  • Awesome service!
    Donna provided loving, outstanding customer service and computer service! It took about 5 1/2 hours due to some additional complications and then she directed me to Symantec to get a special tool to remove a corrupted Symantec Endpoint Protection that refused to uninstall. Symantec sent it immediately and in minutes, i had the file out of my computer so I could reinstall a good copy.
    Computer is much faster and I am much happier! So thrilled with this company! Donna is a role model for customer service!
    - Lesa F.
  • I choose them because I think they are particularly competent and I think they have a fair price. They does do a good job. I think they are very good at problem solving. I would recommend them. My experience with them has been very good. I would use them again.
    - STEVE P.
  • It went great!  he arrived on time, had his company logo in plain view on his vehicle, and was well-dressed as you would expect from a professional.  He introduced himself and promptly went to work.  He explained each step as he performed it as well as telling me what I could do in future to prevent any problems. 

    Whole experience took an hour and a half with all my expectations being exceeded rather than barely met.  He expalined his charges and also gave me a discount on the hourly rate, coming up with a more than reasonable amount.

    I will definitely recommend his services to my friends, family, and co-workers.  I couldn't be more pleased.
    - Joann F.
  • I called the company and Mr. McKinzie scheduled an appointment at my home, for which he was on time.  In checking the computer, a desktop, he found that it was so dusty he would need to take it back to the shop.  I didn't question this, it looked dusty to me.  Later that day, he called to tell me that the computer was "a mess" with explaination.  He saved all my documents, re-installed windowsXP and reloaded my programs.  He also install software and cannon PTR.  The difference in the efficiency in my computer was awesome.  Were the cleaning and repairs timely, I'd say - all done in a couple of days.
    - Frances L W.
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Computer Repair Services in Tonawanda

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  • 3 Created

    50 Fountain Plaza Suite 1400
    Buffalo, NY