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Carpet Cleaning reviews in Tonawanda

  • A
    S&S Cleaning Services Of W.N.Y INC.
    S&S Cleaning Services are the BEST! Excellent work ethics, Punctual, I Love their thoroughness cleaning, dusting, polishing and most of all going above and beyond to make sure you are happy. Out of all the cleaning services I've had over the years, I like S&S Cleaning Services the most because as a disable person sometimes I need help moving stuff and they NEVER say no nor complaint like other cleaning services do. I highly recommend them, they are very respectful, friendly and professional. I have them come to my house several times a month now and every time I'm impressed with their work ethics. Thanks S&S!
    - Richie C.
  • A
    Carpet Star
    They called at the appointed time to tell me they were running late but would be here soon. Said they were on their way. Finally did arrive almost 2 1/2 hours after the original appointment. I would have appreciated either an accurate assessment of arrival time when they called or a later ETA update because I could have completed a grocery shopping excursion. Note: I found out after their arrival that their day started with a necessary mechanical repair which set them back an hour. Other than the time issue Bradley and Jason are a couple of professional, hard working guys. Bradley scoped the job and told me what it would cost while Jason was preparing their equipment. Only utility requirement was to provide water for their steam generator. They did some extra cleaning not included in the original work scope as compensation for having to wait so long for their arrival. On site job time was about 1 1/2 hours. The carpet looks much better that before. Old pet stains that I knew would not likely succumb to their cleaning efforts remain - not a surprise as I discussed these with Bradley before starting. He suggested another method for me to try. I received very good value for the cost of the cleaning job.
    - Paul S.
  • A
    Carpet Star
    Although Mr. Gurecki needed to push back the original time, he kept me apprised of when he would come over to the house for the appointment. I told him that the high traffic areas were very dirty. He promised me that the carpets would look like new. When he was done, I checked everything out and they definitely looked like new. I am very satisfied by the quality of the service.
    - Gloria W.
  • A
    Fabtech Carpet Care
    Kevin has been cleaning my rugs and furniture for years. Him and his wife Ann and wonderful. Responsive, punctual, and thorough. Kevin is always able to get all my pet stains as well as other stains out of my carpets. Doesn't leave carpet or furniture saturated for days. Highly recommend.
    - Denise & Mike K.
  • D
    Carpet Star
    I was very disappointed with this company. We hired them because of the reviews on Angie's List. I spoke to him numerous times before service was performed. Had to describe what I wanted done over the phone.First estimate was much lower than actual amount billed. I explained we would be away and a relative would be letting him in. I texted him 2 different phone numbers to contact the relative the day he was coming. Then that morning while on vacation, I received a text that he was coming. I had to text back to say we were away and he had the numbers for the correct person to contact. Then after he was done and had already been paid for services, which again was more than he had quoted, he called back to say he had forgotten to charge us for cleaning the furniture!? So a few days later we returned home from our trip to find 10-15 nicks in the paint on our trim throughout the house! Trim we had paid someone to do! One spot was at least 8 inches long, and another about 6"! So now we have to pay someone to come back and redo what was already done and paid for once. I would not recommend hiring this company!
    - steven k.
  • A
    Dynamic Cleaning Systems Inc
    We wish we could give a higher grade than A. I called Dynamic Cleaning with a last minute emergency cleaning request on Thursday. Mike and Bill were out by Friday afternoon. In less than an hour our carpets looked like new and the house smelled fresh. Mike was informative, thorough and professional. He went above and beyond the initial scope of the job. Our one carpet was 30 years old, severely soiled and in need of replacement. It will never look new but Mike and Bill were able to renew the carpet to give us a bit more time to find the replacement. We recommend them to anyone who listens and will use them again for all our carpet and upholstery cleaning.
    - CHRISTINE T.
  • A
    Carpet Star
    It went great. The guys showed up, assessed the situation and went right to work. I couldn't believe how much better the carpet looked after only a short amount of time. I would definitely use Carpet Star again and would highly recommend them!
    - Emma S.
  • A
    The Carpet Collection Colortile
    They did very well. I am very pleased with them. Quality is fine, I am very pleased. I use them all the time. They call me right back, no problem at all. For punctuality, they are on time absolutely or sometimes early. They are reliable, they are very friendly and very professional. They are cost effective, their prices is right in line. They are not expensive and they are not cheap. There is cost benefit for what we buy. I have been using them for about 10 years or maybe longer.
    - Clarann J.
  • B
    M&T Carpet Cleaners
    They did a good job. I thought that it was going to be like a dry cleaning but they did use some kind of steamer and I had to be careful walking on it for a while. I didn't like that but they told me that they were going to do steam cleaning and I knew I wasn't going to walk on it for a while and take my fans off and get going and that was the only thing. So, other than that everything came out fine.
    - Marie Rose L.
  • A
    Kwiklean Carpet & Airduct Clrs
    From the start the process went very well. When I first contacted this provided I spoke with a young man who informed me it was his first day on the job and He then transferred my call To Sue so she could answer my questions. Susie was extremely helpful and we booked a time for the service to be performed. The morning of the job the guys got caught in traffic caused by an accident on the Grand Island bridge and showed up 45 minutes late. It was not until I called that contact was made to explain the situation. This was the only problem, but once they arrived everything went find. The guy were professional and fiendly. They adjusted the bill and completed the work in a timely fashion. I would use this provider again.
    - Antonia P.
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Carpet Cleaners in Tonawanda

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