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Recent Electronic Repair Reviews in Theresa

  • A
    Rockhopper Technologies
    Unable to find a local repair shop for Kindles--they do all kinds of other things but not that. Kindles have a design flaw that allows the port to become disconnected; a common complaint on message boards. Amazon offered to let me buy a new Kindle but I assume they use the same poor labor to make them all. Scoured around tech sites and found Rockhopper who was substantially cheaper than others at $39.95. Usually that's a bad sign, so I sent off my Kindle and my check and prayed for the best. I paid to ship there (around $10.00) and their price included shipping it back plus a bit of a warranty. Item came very well packaged and worked great---until it didn't. Sent another email and we determined it was the mother board. For another $20 plus shipping there, the thing is now working like new. If you send your Kindle out for either repair, I suggest you save the double shipping and replace both the port and the mother board. Alex was so nice to work with that I said I'd pass on my good review to as many places as I could think of. If you can't find a local repair shop or you hate their price, or you want someone who can personally vouch for a repair shop, do check out Rockhopper. They've been in business since 2007 and have a wide array of other services. I only used the Kindle repair.
    - Maria L.
  • A
    iResQ
    I researched several companies on line after deciding I didn?t want to try this myself, having opened an iPod before and encountered a problem. I was not pleased with the price of batteries or service from other companies. Then a friend recommended ?iResQ.? I checked out the website, and called. They answered the phone. That alone was a great sign. The price was right, the process was easy and fast, so I gave it a try. They received it, replaced the battery sent it out UPS the same day. I got it 2 days later. They answered email promptly and were friendly and knowledgeable on the phone. I?ll go back whenever I need Apple products repaired.
    - David P.
  • F
    Walmart.com
    I advised the representative at Walmart that the tablet was priced at $200.00. They wanted me to pay a higher price than what was shown online. I had to go through the BBB so i could purchase the tablet at $200.00. The warranty was priced at $37.00 which guaranteed that if anything went wrong they would repair the tablet within 3 business days. The fine print states if they couldn't replace the part or the bill is more than the amount paid for it then I'd receive a full refund. They stated they couldn't find the part and would send a refund for $200.00. They advised they couldn't refund the warranty amount. Last Thursday I spoke to the warranty company and they not only wouldn't give any information about who I was speaking with but they said they'd call me the next day and I'm still waiting for the call. I would like either a full refund in the amount of $237.00 or the tablet.
    - Bren J.
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Electronic Repair Shops in Theresa

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