Russell worked on our bathroom: he gutted our shower/bath and rebuilt the walls, installed new tile in the shower, new grout, and caulk, new faucet and handles, replaced old floor tiles, and added new grout to the floor tiles.
From start to finish, we were completely satisfied with Russell's professionalism, prompt response to our questions and concerns, and his workmanship. As Russell gutted the shower/tub area, he uncovered structural problems with our old house. He offered us suggestions and options for how to go about fixing the problems, advising us on which option was more economical, or more in keeping with the period of the house. Russell listened to what we wanted to have in the bathroom, in terms of the look and the feel of it, and he offered us options for saving money where we could. We had difficulty replacing individual floor tiles, due to the age of the home, but Russell was able to find a tile that matched well. He guarantees his work for two years and will return to take care of anything that needs to be touched up. Overall, we're pleased with the bathroom, and we'll definitely work with Russell again. And as a bonus, Russell was very patient in answering all the questions our 6 year old had about what he was doing!