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Internal Medicine reviews in Syracuse

  • D
    Internist Associates Central NY
    The doctor I went to for years left her practice and I was sent to another office to be seen by Dr. Lisa Dorsey. It was the same Group but different office.  I called the new office as I was scheduled for surgery and needed to be seen to be cleared for surgery.  They scheduled a new patient appointment and then another appointment for the pre-op.  When I called the office I was told that they didn't have me scheduled for a pre-op appointment.  After doing some research I was told that I had an appointment, which I already knew, but it had been cancelled.  I was upset as I had surgery scheduled soon and needed bloodwork done.  I was told that someone would get back to me.  It had been two days and no one had called me back so I called them back once again.  They made another appointment for me to be seen.
    Prior to my first appointment I needed to have a refill on a medication that I take on a daily basis.  I called them on Monday, knowing that they needed three days to process the request.  By Friday, I still had not heard back from them.  I was going to be out of my medication on Saturday.  My husband went up to the office in person to see about getting a new prescription.  He was told as I had not been seen in their office yet I needed the script to be refilled from my previous office.  I didn't understand why no one notified me of this. 
    Recently, I received a letter telling me that my new doctor Lisa Dorsey was leaving their practice and my records were being sent to another practice.  The new practice does not participate with my insurance company so therefore I can't go there.  Once again they should have confirmed that the new practice did participate with my insurance company.  Currently, I am still looking for a new primary care physician. I called the office after receiving the letter and left a message for the office manager to please return my call.  I have not recieved a call from her. 
    I am very disappointed by this office and the way I've been treated.
    I would never recommend anyone go to this office.  I consider it to be a meat factory seeing 250 patients a day and the staff is so incompetent!!  I would be concerned for anyone being seen in that office.      
    - Bill C.
  • A
    CNY Family Care LLP
    I usually see Dr. Aliwalas...I NEVER wait to get an appointment, or in the waiting room. Only once did I need to wait once in the exam room as Dr. Aliwalas was caught on a phone call to another patient trying to convince them to be seen for test results ( I was able to hear the specific just that they needed to make an appointment and the patient was obviously hesitent).
    I never feel rushed by any of the staff there. I had not seen a PCP in almost 20 years when I had been there the first time, but was not chastised nor was I talked down to. Dr. Aliwalas was patient with me as we took care of my immediate needs (HBP) first... then systematically worked on getting me up to date on all my other needs ( women dr type issues).
    Everyone in the staff here talks with you and not to you about your visit....a refreshing change from other and quot;family careand quot; type offices I have dealt with. When I thought I had an ear infection they were prompt in getting me in ( same day) and responsive to understanding my issue ( I was born with narrow eustacian tubes and infect easily) as well as treating my condition without a litany of prescriptions.
    I would and have recommended this practice to anyone looking for a Dr. who is interested in really listening to you and taking the time to respond to your questions and concerns.
    - Johanna H.
  • F
    John Pipas MD
    Doctor is very rude and does NOT show compassion.  He does NOT care for his patients and what they are going through.  He calls everyone an addict.  He only spends 5 minutes with you even for a physical.  HE NEEDS TO RETIRE!!!!
    - jennifer c.
  • D
    Syracuse Gastroenterological
    I was scheduled for an invasive proceedure without any inquiry about any phyisical condition that would be of concern when contemplating this kind of procedure. Instead of doing an MRI first and finding out that there was not any pathology that would warent a ERCP, the proceedure was done. I have insulin dependent diabites, my blood sugars were not monetered properly prior to the proceedure so that I apparently went into severe hypoglycimia during the proceedure. I informed the anethesiologest just prior to putting me to sleep that I have 2 herniated discs and a old fractured T1 injury so that I have limited range of motion in my neck. When I woke up in the recovery room I was not able to use the last 3 fingers of my left hand, and was expirencing pain and tingling down that arm. I also had 2 chipped teeth. Other than a few min in the recovery room I have never seen Dr. Reedy again. I was turffed off the his PA ( a very pleasent man) only after several concerned calls did the Dr. call me back. I have spent most of the summer being treated by my Chiropractic Dr. who initially was afraid I may have suffered a mild stroke. That was not the case but it took a good part of the summer to get my neck and hand functioning again, not to mention the hundreds of dollars that I had to pay for the Chiropractic and dental care that is not covered by my insurence. After all that I had to have an MRI because there was a malfunction of the camera during the ERCP so that they were not able to actually see the internal structures.
    - Kaye K.
  • A
    Paul S Cohen MD PC
    Dr. Cohen is a remarkable physician. My wife and I have been going to him since 1992. He has demonstrated great knowledge in his specialty and I, and my whole family, are impressed by a common-sense wisdom he shows. One of his most important skills is in the area of referrals. Dr. Cohen knows the best people in this region and beyond, medical and others, and has shared his knowledge liberally with us and our extended family. He assumed care of my 85 year old mother when she moved to this region. He sent my father-in-law, who lives outside our region, to the best cardiac surgeon in the area for a heart valve transplant. When my mother-in-laws heart pacemaker became disconnected, he provide information that led us to the physician who invented a procedure to replace faulty pacemakers. When my son moved east from Seattle, Dr Cohen treated him for Giardia my son caught swimming in Alaska.
    Dr. Paul S. Cohen has excellent supporting staff and colleagues in his office. he has shown great skill and understanding to me, my wife, and our immediate and extended family, for many years and we view him as a trusted resource.
    - Silas H.
  • C
    Internist Associates Central NY
    I have finally encountered the last straw with this practice. Most recently, I was informed that I needed to see a surgeon, which I
    did, and then learned I required two surgeries to manage something that, as it turned out, I most likely should have been referred for years earlier, and if that had occurred, I would have likely required only a single surgery. Recovery from the first procedure was
    absolutely horrible, mainly because my clinical symptoms had been ignored for so many years andmy disease had progressed. In fact, the surgeon told me he was amazed I was walking around upright without any really horrible complications. It���s now been a month since my last surgery and although I have heard from my two surgeons to check on my progress, I have yet to hear from my primary care physician in this practice.
    I have had many ��� not one or two - incidents in which my doctor apologized for failing to get back to me sooner with my test results,
    which in some cases were positive. By way of explanation, he told me he relies on a nurse or other staff member to put a note on his desk when test results indicate a need for follow-up. This does not seem like a very precise or professional flagging system and, in my most recent case, no note appeared on my doctor���s desk. So I didn���t find out about my test results until months later when I had a simple routine appointment. Most recently, after I was referred to the surgeon, the latter contacted this office for the result of a test I had done in the office 3 weeks earlier and the surgeon was told they couldn���t ���locate my test result at the moment.and quot; I���m sorry to report that this is not an unusual situation for this office ��� the office is incredibly disorganized, and does not instill any kind of confidence. They are very good at collecting their payment though. In fact, as I was progressing through my surgical adventure, I learned that my test results had been abnormal for over a year and I probably should have been referred for surgical consult at least a year earlier. Of course, on my direct questioning, the specialists were very careful to avoid saying anything particularly ���damaging��� about how my primary care referral had been handled, but nonetheless their opinions were clear that I was referred to them very late in my disease process. I was recently told that this office has an electronic medical record - I���ve seen no evidence of that, and again recently, I learned the EMR is brand new to them and they are having implementation issues.
    My primary care physician in this practice is very well-educated, but this office is way too chaotic and disorganized for me to be able to reply upon it any longer to continue my health care management. For years, I have felt like I am just a number in this very busy practice. I also have felt that I have had to ���prove��� that my symptoms were real to my physician, often finding I have to repeat myself to stress that I am serious about my need for health care attention. I am a generally healthy person and am not someone who seeks care frequently. Perhaps my general good health contributes to my feeling that I am not taken as seriously by this office as I believe is appropriate. Sadly, I know many people who either are, or have been, patients or relatives of patients in this practice, and they all have similar stories of being ignored, given the run-around, and overall are similarly dissatisfied with this practice.
    - Kris W.
  • A
    Swarnkar, Dr. Suman A
    Have always been satisfied with Dr. Swarnkar's services. Especially appreciate the fact that the Dr has always taken the time to discuss whatever issues I have, without making me feel rushed or like I'm just a number.
    - michael s.
  • A
    Berry, Dr. Cathy J.
    I went to the Radisson office for the first time saving me from driving into the city. The premises was nice, and the receptionist was very nice. I did not have a long wait before going into the examination room, and the nurse practioner introduced herself. I had no physical problems to discuss, so I was out of there quickly. For an exam I hate, it was made relatively painless. The bill was submitted to my insurance companies, and it cost me nothing.
    - Jane C.
  • A
    Berry, Dr. Cathy J.
    Dr. Berry and her staff are some of the most caring individuals I have ever met. They always 'bring their A game.' Months after losing our daughter, they still offer support and understanding whenever I need it. Sorry, but this is a private situation and I'm not going to tell you the story from start to finish. Suffice it to say that I wouldhighly recommend Dr. Berry and her staff.
    - Tracy S.
  • B
    Internist Associates Central NY
    I dread dealing with the office staff sometimes. Not very friendly and excessive wait times while on hold. The prescription service is hit-or-miss. You are much better off asking to speak with the nurse and ask for a refill rather than using the service.
    - Victor C.
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Internal Medicine Doctors in Syracuse

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