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Plumber reviews in Suffern

  • A
    Premier 1 Plumbing and Heating LLC
    I found my permanent plumber. Needed off-hours help for a broken pipe behind the wall. Mike was a wizard. Zeroed in on the problem, had all the necessary parts, and made quick work of the fix. He left the work area immaculate, and the new access panel looks like it was always there. I have other work that needs to be done, and I know exactly who to call now...
    - Jose N.
  • F
    Raffa Plumbing, Heating, & A/C
    The work came out good. I hired them on an hourly rate as I thought they were honest. They ended up ripping every wire out of the house on the first day and spent the next 2 weeks rewiring it which did not need to be done. A job that was supposed to cost approx. $5,000 turned into a $12,000+ job. Would NEVER use them again!
    - stephen l.
  • A
    Ultimate Home Services
    From our first meeting, we were impressed. This company did the basics right every time: showed up on time, communicated, kept our house clean, did the work they were hired for and handled all the permits and subcontracts for us. We even had them handle the waterproofing and sump pump before starting the work. Their crew was very polite and the owner Rick was a pleasure to work with. He even encouraged us to use sound reducing sheetrock on our ceiling along with insulation to reduce noise transmitted upstairs.
    - mario h.
  • A
    Sewer Heroes Inc
    The guys who work for Sewer Heroes Inc of Briarcliff Manor, NY, are just that--Heroes.  They saved me from going insane when our garage and playroom kept flooding.  They saved me from selling my home when I thought our flooding problem was impossible to solve.  They saved my marriage because I was so frustrated with this flooding problem.  They saved my family from having to mop up and clean up for hours after flooding. 

    Mike Salgado of Sewer Heroes came to offer a free estimate in September 2016 and spent a good amount of time listening and observing.  He walked around the property and completely understood our problems before he offered a solution.  He was confident and very knowledgeable.  He even uncovered a drain I didn't even know we had!  After reviewing my engineer's notes, he came up with a full proposal that took into account everything we needed that had been recommended.  The price was reasonable and fair.  

    But since I am a researcher and over think everything, I had to get other companies here to learn what they would do.  Throughout this vetting process, Mike of Sewer Heroes kept in touch regularly.  He was not obsessive or annoying, he was simply calling about once a week or so to see how things were going.  After one crazy appointment with a competitor, he talked me through what the other guy was trying to sell me and helped me to understand why it wouldn't solve our problem.  He brought me back to the engineer's original notes. He was enormously helpful.  I felt like I was dealing with a respected brother or friend instead of a salesman.  How rare is that?!

    His brother, Anthony, and his uncle and the rest of the crew showed up as expected and began the four day project.  They worked very hard and were professional throughout the time here.  (We've had more than our fair share of workers at our house over the years, as our home is old, oops I mean "historic and charming," and there's always a project or two going on.  Believe me, my daughters have learned a lot of new vocabulary words from some of those other guys.)  The Salgado men and their colleagues were polite, hard-working, diligent, careful, and knew what they were doing.   Two times I needed to talk to the receptionist.  She was also helpful, quick to respond, and also very polite. 

    When they were done, they swept the area clean and hauled away a lot of debris.  My garage has never been this clean.  And it has never ever been this dry.  I love my home again.  I am happy. My husband is happy.  My kids are happy.  Thank you, Sewer Heroes!

    I highly recommend Sewer Heroes to anyone needing plumbing, sewer assistance or flooding remediation.  They are wonderful!
    - Maura B.
  • A
    VS Plumbing & Heating LLC
    It went well.   He explained what he was doing, how to shut the water off once I was ready to turn off the outside water for winter, and checked another outside faucet .  A good experience.
  • A
    Tim at NMP was fantastic to work with.
    He came out to give a personal estimate that exactly matched our needs and our existing plumbing system. No up-selling, no pressure. Price was extremely reasonable.
    He offered all of the options that I was looking for in my setup, providing softened and raw water. Install was super clean and he came up with a great way to plumb the raw water line into our existing setup to get us unsoftened and unfiltered water to the garden, raw carbon filtered water for drinking and softened water for the other hose and everything else in the house.
    Install looks great and he used all high quality materials for the job, skimped on nothing and did the work as I would have done it myself.
    After it was all complete he took the time to run me through the plumbing setup, manual and settings on the softener and filter changing schedules. Explained the size and type of filters and salt I need for future changes. All of which are easy to find online or at any big box retail hardware store. However I would rather buy direct from him to support his local business. These are the types of local businesses I am proud to utilize because they work so hard to provide a great product for the community.
    Really could not have asked for a better experience. Highly highly reccommened.

    - Seth P.
  • A
    VS Plumbing & Heating LLC
    Vince and his crew, Jose and Nas, were truly fantastic to work with.
    If only all of my experiences with contractors could go this well!
    From start to finish everything was super buttoned up with these guys.
    Vince was very happy to answer all my questions and provide me with insight and ideas on the work we were doing and how it could fit in to our bigger renovation plans. He helped me sort out venting options for an oil to gas conversion we were working on, along with incorporating a replacement of all the supply side plumbing in our home that I was in the middle of. He had some great ideas and really goes out of his way to come up with the best plan for your needs. During all the work he was available on the phone before and after normal business hours so that we could sort it out.
    Jose who came out to do most of the work was very patient and you could tell he really put some thought and time in to our job to make it fit properly in the tight spaces in our home, and not just rush through it to get it done. The results were great and I was really impressed with how it turned out. It's great to work with a contractor that admires their work and is proud to show the homeowner after it is done. I know this may sound funny when thinking about plumbing that goes behind walls, but its almost more important because once it's done you don't want to have to rip that drywall out and look at it again!
    My wife and I also loved how tidy everything was at the end of the job, not a single thing left out after they were done.
    I hope to not have to call these guys again any time soon, only because I hope our plumbing woes are over for a while! But if I ever have a problem again they will be the first and only people I will call.
    - Seth P.
  • A
    Smith Cooling & Heating
    I've used other plumbers before and found the majority to be responsive. However our last plumber was dismal - according to the plumber who came to fix his predecessor's poor work.

    This has all changed since finding Matthew Smith and Smith Cooling and Heating.

    He is knowledgable, good at explaining things for those of us who don't know anything about our home's plumbing, he is fair, reasonably-priced, responsive, pleasant to deal with, and punctual. We recently had a burst pipe in the basement and since I was tired of flying blind, I did research before hiring the next plumber. I can honestly say that the other reviews for Smith Cooling are 100% accurate. I'm relieved to have found him and I think you will be, too.

    - edie g.
  • A
    Climatrol Inc
    I spoke directly with the owner Joe. I explain the situation. He gave me a price and a day and a time that he would do the installation. When the day came he showed up on time and with another person to help them. They carried the very heavy new heater down to the basement did the installation,remove the old one and put it out for garbage up. They broke down the large cardboard box it came in as well! They did a great job. he is very professional and I highly recommend him. At the end of the job it was the exact price he quoted me!!!!!!
    - Victoria F.
  • A
    What they did kind of caused another small problem but I don't think it was through a fault of their own, it's just that it happened. It was fine. They did charge me but I think it was all good. It seemed to be fair. They were good and they cleaned up, and I was pretty happy with the service. They responded very quickly to my call. They came when they said they were going to, they were very friendly, courteous, and they seemed to do good work.
    - Elizabeth S.
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Plumbers in Suffern

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