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Auto Repair reviews in Suffern

  • A
    GOLD SEAL TRANSMISSIONS
    When they had trouble getting the part on time, they arranged for a car
    rental for us if we wanted it and took a couple of hundred dollars off
    the cost for the inconvenience.  It took longer than we expected, though not really their fault.  The supplier sent the wrong part and they were responsive and apologetic whenever I called. They are knowledgeable, honest, fair. 
    Though I hope never to need them again, I would recommend them to anyone
    who needs transmission work.  Great outfit!
    - Paul D.
  • A
    TOTAL PERFORMANCE INC
    I scheduled an appointment to have mechanic diagnose problem with vehicle. They inspected the vehicle on the date I dropped it off, called me with an estimate and then had the vehicle repaired on the next day.
    - Thomas K.
  • A
    Tirri Motor Cars
    The work and service could not have been better. George used high quality fluids and all were filled to proper capacity without any leaks or spills. His price for the work was about half of what the Mazda dealers wanted to charge. Also, my wife called ahead to do the inspections and he was ready for her at the exact times they agreed. I plan on using Tirri Motors for more work in the future.
    - Spencer S.
  • A
    Ganley Bedford Volkswagen
    I was visiting the Cleveland area from out of town when a message "key battery low" displayed on the dashboard. The car has an electronic start (not key operated), so without the battery, the car will not start. I called the service department and they said I could come in, on a walk-in basis, and the parts department would change the battery. I came in early Saturday morning and they promptly changed the battery, for nominal cost, and the problem appears to be solved.
    - HOWARD G.
  • C
    WARWICK CAR WASH/OIL EXPRESS
    Just recently, the same headlight that was replaced by Warwick Car Wash & Oil Change stopped working less then a month after they replaced it. I called the establishment to make sure they would be able to replace the headlight at no cost. Shockingly, I was told they would only replace it (just this once), only if the wires weren't corroded. If they were corroded, I would have to pay the expense. My question is....back in January, were they corrorded and I wasn't told????? Or are they using that as an excuse now to double bill me. I was shocked with this treatment after being a loyal customer for 12 years they would nickel and dime me over the charge of a lightbulb????? Even though the establishment told me to come in to take a look to see if the wires were ok, I was so angry with the person I spoke with at Warwick Car Wash & Oil Change, that I went to an auto supply store, bought the replacement light bulb and went to a competitor who installed the lightbulb for free!!! I can honestly say I will never return as a customer. 
    - John R.
  • A
    LINDEN VOLKSWAGEN
    Routine maintenance was performed during initial visit, but parts were needed for brake repair, and stereo would not accept disk containing the software upgrade and so the stereo itself had to be ordered and replaced. I returned one week later, after the service consultant confirmed that the parts had been received, and on the second visit was given a loaner vehicle at no charge. The work was satisfactorily peformed and the service consultant even downloaded some of my CDs onto the hard drive of the new stereo since music could not be copied over from the old stereo that was being replaced.
    - HOWARD G.
  • A
    TOTAL PERFORMANCE INC
    Job was done on time and with expected results.  Chris was very professional and honest and pricing was very fair compared to two other estimates from other shops.  I have used Chris and his team for additional work and would not thing of taking my 2001 Jeep Wrangler to anyone else.
    - David S.
  • A
    ROCKLAND TIRE SVC OF MONSEY
    They are very honest; they will tell you about the work that they are doing, they will also inform you if they cannot perform the work. They are inexpensive as well. They are just excellent; they do their work and do it very timely.
    - Abby R.
  • A
    GAZZANI MOTORS INC
    My car had a terrible vibration in the front end I was worried that it was something serious. I brought the car in to Gazzani Motors to get it checked out. John the owner took a look at the car, quickly determined that I had a bad tire. He found me a match for my other three and I was quickly on my way. He didn't try to sell me something I didn't need and he didn't try to sell me 4 tires. I would recomend this company to anyone.
    - Delia O.
  • A
    Prestige BMW
    I purchased my 2005 BMW X3 pre-owned vehicle from Prestigde BMW who has performed all service exclusively.
    Therefore even when my warranted (100,000 miles) was up I returned to Prestidge to repair my A/C unit which was blwing a mix of hot and cold air and emitting a humid odor. After expalining the situation to a technician, it took them several attempts to correctly diagnose the problem after performing what turned out to be necessary work such as recharging the unit with freon, a mixing valve was the culprit.

    It must be noted that this dealership's service department is extremely organized and professional and their service advisers are high end auto professionals, polite and will make every attempt to satisfy you. It is because of my past successful repairs under waranty that I return to them and can say that you pay for what you get even though at a premium. After all BMERS are expensive.
    This experience was an anomaly as far as I am concerned but when dealing with any dealer the cost factor is both high and risky especially high end vehicles .

    This rating is purely based on the fact that cost for unnecessary work was experienced due to a poor diagnoses process.
    - George M.
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Auto Repair Shops in Suffern

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