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Specialized Services reviews in Staten Island

  • F
    Didn���t even get to have my house cleaned. I received an email at 10:00 pm the night before saying ���my cleaner is afraid of boats and if she takes the bus it will be a 3 hour trip���. Can I come to you myself at 3:00 tomorrow?��� I reply yes. No response. I call the morning of and get ���oh I���ll be in Long Island today at 3:00���. I respond so no one is coming? She answers I don���t think so I���ll call you back. No apology, no call back. Very unprofessional! Stay away! I was going away on vacation and needed my house cleaned since I had surgery and could do it myself. I had to search last minute.
    - Rosemarie C.
  • A
    Accel Installations
    Great. Very professional And knew everything needed to know about install of smart thermostats. I had 3 previous techs come Iand couldn���t figure out how to install my thermostats. Tech finished the job under an hour and my thermostats are working great. Would 100 percent use company again for other projects around my house. Best price out of every technician I called.
    - Nick R.
  • A
    Very well. Repairman arrived at appointed time. He was polite and professional. Was able to provide a temporary fix while awaiting new part. He arrived two days later and quickly replaced part. All good.
    - M. D.
  • F
    Classic Construction Roofing Corp
    I was taking care of a skylight leaking issue while my father was out of town. This contractor took advantage of my lack of knowledge both of roofing repair and the roofing history of the house. Here's what he did: 1) He charged $540 dollars for flashing a skylight that took him less than an hour to complete. 2) He recommended that the small section of the roof where the skylight was located to be completely re-roofed due to disrepair (I later found out that area as well as the entire roof was re-roofed 5 years ago). He gave me an estimate of $2100 for a small flat roofing area. 3) He recommended that the gutters be cleaned for $200 as they were clogged (I later found out from my father that all the gutters have screens on them and cannot be clogged). 4) He gave me a business card with only the numbers $540 written on it as a receipt. When I asked for a detailed receipt, he said I would get an e-mail with that information. I have yet to receive that e-mail. And finally, and this worried me a great deal. 5) He allowed his 8 or 9-year old son to go up on the roof of a 3-story house. Enough said, this was a dishonorable contractor, just the kind, ironically, you want to avoid by using Angie's List.
    - Mark B.
  • F
    I have gotten a total run around - they set appointment windows, no one shows up; the answering service cannot set appointments and must "call the manager;" I wait two, three, four hours to get a call back. (After I wait two or three minutes to get a live person from the answering service.) It is two days and still no appointment. Last year Fred from Admiral repaired my refrigerator and my dishwasher. He was prompt. Did a great job. Charged a reasonable fee. I don't know what happened to them. And I'm very sad because Fred was fabulous. I even recommended him to friends.
    - Beryl W.
  • A
    After having my shoes repaired for many years in Brooklyn Heights, I was looking for a shop in Staten Island, due to relocation. My friend recommended me to try Royal Shoe Repair shop. My first repair, in February 2019, was for broken high heel of the expensive boots. Firstly, I was pleasantly surprised with the estimate, that was much lower than it would be in Brooklyn Heights. Secondly, I was amazed with the quality of work when I picked up my boots. The boots were polished and there were no traces of the crack on the heel. Cautiously optimistic I wore the boots to work next day ���. and many more times since then��� I also use this shop for knife sharpening and bag repairs and am entirely satisfied with the quality of services. Other important PROS for me: 1. Shop is conveniently located on Hylan Blvd and is on my way to work. 2. There is a parking lot, so there is no need in spending time searching for parking, or paying for metered parking. 3. Shop opens early in the morning and closes late in the evening. I do not have to delay the pickups until weekend. A lot of business in SI closes at 5 pm, which makes it impossible to use them on the weekdays. 4. The owner is willing to work with my schedule and is pretty flexible. 5. There is a strip mall next to the shop which makes it convenient for one stop shopping.
    - Karolina G.
  • A
    After being disappointed with other construction companies for years it was time for a change. I had enough of companies who are more concerned about the next job then the one they are doing. Companies that once they have a portion of your money they either no longer show up or under cut the job and don���t finish without wanting more money. No return calls and act as if they are doing you a favor. The list goes on and on. After being soured with contractors a friend recommended Tri-Star. Wow, what a difference. Professional, on time everyday and the quality of work was outstanding. Any questions or issues that I had were immediately addressed and corrected. The owner Max is a complete gentleman. I can see why they have been in business for 20 years. I would highly recommended them.
    - William I.
  • F
    A & S Roofing
    They said they'd see me at 5pm or close to that time. Then they never showed up so I called them up. I said they'd be here by 5pm or close to it but they thought I meant something else. I asked them to come down which they did. I told them the roofing shingles are falling down and I need them to go up and take a look. The roofer then said they're not giving me a free estimate but I said that was our agreement. The roofer said I don't have a leak and proceeded to get angry. I explained to him the top of the roof fell down and the roofer kept saying I don't have a problem. I didn't want to push the issue to him to go on top of the roof because if he gave me a price I didn't like then I would've gotten into a fight with him so I just told him to leave. The roofer said he's too busy to do this stuff anyway and just left. I don't know how he got a good rating because he sure doesn't act like it.
    - Michael C.
  • A
    ACJ Remodeling-Joseph Ashley
    I hired ACJ remodeling after a raccoon ate a hole in my 30 year old roof and I realized it was time for a new one. My daughter found Joe Santillo on Angie���s list and he met with my next door neighbor and me ( I live in a semi-detached home so we both needed to hire the same contractor), gave us a detailed quote of the work to be done using Owens Corning shingles, answered all our questions and supplied us with the necessary insurance certificate and Workman���s Comp forms. My daughter checked to make sure they were legitimate. The work started a few days later once it stopped raining. His workers we extremely professional and polite. They showed up on time, worked like a well oiled machine and cleaned up every bit of debris when their day was over. Joe came by everyday to make sure things were running smoothly. He is an Owens Corning platinum preferred contractor. He is listed on their website. I had no idea this was important or was even a thing, but you want a contractor who has taken the time to attend seminars etc. about the products they use. Joe Santillo is true professional in a field rife with disreputable contractors. I would not hesitate to hire ACJ Remodeling again and recommend him.
    - linda q.
  • A
    American Home Remodeling Inc
    Excellent! This is an outstanding general contracting firm for homeowners. They are straightforward, fair, genial, honest and responsive. Their work product is superior. I would definitely (and happily) use this firm again. I would also urge my friends to do the same when they require a contractor.
    - Michael P.
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Specialized Services in Staten Island

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