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Furniture Store reviews in Staten Island

  • A
    The quality of the furniture is good, so that's good.  The only negative experience that I had was on delivery. I am very happy with the purchase I made. They kept telling me it was delivered. I had a window of between 9-11 in the morning and they didn't show up until close to 6:00 at night. That delivery I had depended on others I had coming in after them. The company was apologetic to me, but not the drivers. The drivers' delivery is based on the orders loaded on their truck.
    - IRA M.
  • F
    I think it was a big waste of time and I took a day off of work for nothing. Bob's discount furniture is a big scam. There products are inferior and not even made in a bob's factory He just puts his name on the product so you really don't know what you are getting. Very poor communication and unprofessional. I will never buy or recommend Bob's to anyone
    - susan j.
  • F
    It was missing a power strip at delivery. My mom called and spoke with a woman named Susan who blatantly lied to her. She said she put it in my mail and she should have it by Saturday at the latest. On Friday, I called and I spoke with both Wendy and Susan. They said "Don't worry, it'll be there, it's coming from a store in Connecticut." It never came. My mother waited at home both Friday and Saturday. I spoke with Colin afterwards. He blatantly lied and said they didn't have an Ashley, whom I spoke to. He said I couldn't get anything done until Tuesday. My sister called on Sunday and they were extremely rude to her, as well. She was told "If it's so important, why don't you drive out here to get it?" I'm now disputing the charge with my bank. I don't want to deal with this company anymore. It's ridiculous that this small part has caused this huge of a problem. I have never dealt with this much lying from a company. The only nice person I spoke with was Charlene, at the very beginning when I paid. Everyone else was lying and disrespectful.
    - Madlyn S.
  • B
    Ethan Allen Inc
    We decided to buy from Ethan Allen based on its reputation of selling high quality furniture.  Prior to buying anything, our salesperson came to the house to make furniture, paint and window treatment recommendations.  We opted to go with many of her recommendations.  Overall, we were satisfied with our purchase.  Our only complaint about the furniture was that the cushions for the dining room chairs are stiffer than we would have wanted.  Ethan Allen has an option to pay extra for higher quality cushions for sofas and lounge chairs, but does not offer the same thing with the dining room chairs.  For the price that we paid for the dining room chairs, we were very dissappointed.  Also, we took advantage of a financing offer that was communicated to us incorrectly.  When raising this issue to the salesperson, they acknowledged giving us the wrong information, and after discussing with management, were able to modify the financing offer to something that was closer to what we thought we were signing up for. 
    - Max J.
  • F
    Design Center Of Staten Island
    We called Plain n Fancy and found out that they did NOT make the doors we requested.  We spoke with the owner who returned HALF our down payment.  Do NOT use this company.  We were lucky to get away with losing only a relatively small amount of money.  They will lie and tell you anything to get that initial money and your name on a contract.  We should have sued them just for the principle of the thing.
    FYI - an associate stopped by our house (several hours late). He did NOTHING except talk to his boss on his phone explaining why he wasn't at work.  He took no measurements, did not listen to my comments/desires.  I told him I did not want a tv in a particular place and the only thing he came up with was to put our tv in the place I had said I didn't want it.
    - Arlene W.
  • A
    JASM Furniture
    .Steve took his time and helped me choose exactly what I wanted, providing material samples, copies and anything else I needed. The personal service for every sale made each buying experience much more enjoyable.  For each purchase, he described the difference in various models and offered advice and referrals.
    - Rita P.
  • F
    The people in this store have no clue what they are doing, why would you sell somebody something and have no idea when or were it is shipping from. After talking to them over a half a dozen times and getting lied each and every time, they never call you back nor even send you an email to update you about your order.
    All i have to say is stay away, I know I'll never spend my money at this store again.

    Update: 11/2012
    Called and canceled this order, didn't seem like they cared one way or the other, they still had no clue were my order was. They did refund all my money thou . Ended up going with Raymour and Flanigan, got my bedroom set with in 4 days and we are very happy with it

    - Raymond H.
  • A
    - Edward Q.
  • A
    - Shawn M.
  • A
    - Joe O.
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Furniture Stores in Staten Island

Companies below are listed in alphabetical order.

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