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Recent Pool And Spa Cleaning Reviews in Spencerport

  • F
    Ace Swim and Leisure
    I purchased an above ground pool summer 2019 from Ace. After the pool was filled, the installer pointed out that he thought there was a leak in the liner. In addition, there are significant grooves on the bottom of the pool (causing dirt/chemicals to collect) and a huge divot in the area next to the pool that wasn't filled properly and fills with water with every rain. After a lot of back and forth about the leak, I finally received an email from Ace i October 2019 promising me a new liner at no cost to me and that the other issues would be corrected when the liner went in. When I contacted them this spring to arrange for the new liner, the owner denied ever promising me that. When I forwarded the email to him, he STILL denied it even though it was in writing!! At this point I have to get quotes from other places and file in small claims I'm sure I'll win (given that they put the promise IN WRITING) (seriously? why put something in writing then deny that you said it?) but it's a lot of unnecessary hassle. There are a lot of other pool places around - use one of them...
    - Amy R.
  • F
    Referred me to a contractor, Scott Deuschel, because they no longer service what they sold us. He was a no call no show TWICE. When i asked for another referral, Alyssa told me thats the only one they know and i should reach out to friends on social media to see if they know anyone! Poor customer service and ZERO service on what they sell. Will never do business with again.
    - Michael D.
  • F
    Scott Deuschel
    Referred by Northeastern Pools. First appointment no call no show. Finally answered my second call - no call no show. Totally ghosted me. Not even the courtesy of a call to reschedule. Wont call him or Northeastern again!
    - Michael D.
  • A
    We have used Clover for over 20 years. Everything from purchase of chemicals to hot tub purchase and install to hot tub repair. They are always professional, honest and they offer alternatives at various price points.
    - patricia a.
  • A
    The Handy Family, Inc.
    I hired them to help clean a house I recently purchased. I needed the carpets, entire house, and pool cleaned. I was happy to see the house was move in ready and the pool went from green to clear. Would definitely recommend them!
    - John R.
  • A
    The Handy Family, Inc.
    Very happy with everything!!! I will definitely be using The Handy Family for all of my cleaning needs!
    - Aren E.
  • A
    Shea Electric, Inc
    I was thoroughly pleased with the work Brian and his team did. He was very informative answering all my questions and very easy to work with when it came to scheduling the job. The day after the install the kids spent 5 hours in the 82* pool. I would recommend Shea Electric to anyone and will use them again in the future!
    - Benjamin L.
  • A
    sps pool services
    3 years ago I had my pool liner replaced, it had been leaking every year, they came as scheduled, replaced the liner, and I haven't had an issue since. I bring them in to close the pool every year and they show up on time, do the work expected, keep everything organized, clean up after themselves and the cover stays on and doesn't leak all winter. When I open the pool it's always a nice clean start. No complaints about the work these people do! I would recommend to anyone needing assistance with their pool.
    - Dan M.
  • A
    Touched By The Sun Pools
    Jeremy not only showed total professionalism and knowledge but was friendly and committed to getting our pump up and running. The issue turned out to be a worn seal inside the pump that was leaking down into a stone base which is why we couldn't see a wet spot indicating a leak. Jeremy also redid the PVC piping to make it easier for us to maintain. We look forward to contacting Jeremy for any future pool needs!
    - James C.
  • A
    Excellent, Jack does a great job! He was very friendly and professional, he made sure I was completely satisfied with the job. He explained everything he did and had to do, which was more than I expected. I would highly recommend PK Pools to anyone I know or don't know. We went with a 25 yr liner which was a much heavier gauge than the original, PK Pools gave us a fair price on it and it was easier on us than spending the money for a 20 yr liner at the same price online. Then trying to find someone to install it for us. I will use PK Pools again when needed.
    - George L.
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Pool And Spa Cleaners in Spencerport

Companies below are listed in alphabetical order.

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