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Appliance Repair reviews in South Salem

  • F
    Ateks Appliance
    Our capital range needed repair. Capital recommended Atex appliance repair. I tried to call about 20 times and the phone only rings with no answering service or secretary. They also list a cell phone on their website which goes straight to some woman���s voicemail with no mention about Ateks. I called Capitall and they assure me that this is a repair center that they deal with. So I keep trying to call on different days until finally once I get through. I tell Carmen that I���ve been trying to call and the phone doesn���t seem to work. She said she knows that and they thought it was fixed. I set up an appointment for the following Wednesday. I stay home all Wednesday and nobody shows up. Finally at 3 o���clock I called them and Carmen tells me that a technician will call me back and let me know when they���re going to arrive. No one ever calls so I called back later that day with no answer and on the next day I call back and get Carmen again ( after several attempts of the phone not working again). She puts me on hold for a while and comes back and laughingly says oh there���s a problem - their schedule and the technicians schedule weren���t the same. I said OK so are they coming today or tomorrow? She laughs again and says oh no, they���re in New Jersey. They���ll come next Wednesday 10-1. I bite my tongue and agreed to stay home for a second Wednesday. The next Wednesday, since I got no confirmation call, I call at 11 AM to make sure they���re really coming and I don���t waste my time again. Carmen says, oh no, you���re scheduled for tomorrow Thursday. Please hold while I check. I wait in a line for 10 minutes until I���m disconnected. An hour later, since I receive no call back from Carmen, I called them again. Now Carmen says she went ahead and scheduled me for the following Wednesday. ( without consulting me��� ) when I ask her what is wrong with them, she talks over me and says she can cancel the appointment if I don���t want it. It was all quite amazing��� I waited home for two Wednesdays and never received any service.
    - Dawn H.
  • F
    Mike's Repair
    The area serviced states upper Westchester, Mike said he doesn't come to South Salem, which is upper Westchester, he wanted to refer me to someone else. No thanks and never again.
    - Peter M.
  • A
    excellent - fast,  professional. Vacuum works great now!
    - Stephanie H.
  • A
    Willman Service was very professional and courteous. They came out to attend to the problems right away. I would highly recommend them and use them again in the future.
    - Shirley W.
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Appliance Services in South Salem

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