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Find Top-Rated South Ozone Park Dog Groomers

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Dog Grooming reviews in South Ozone Park

  • F
    Mac Dog Grooming
    I have two rescued Yorkies that have been through h*** and back prior to finding a home with us. We took our dogs here for the second time after the first grooming went well and the staff were very friendly. However, when my husband brought them home I noticed one of my dogs shrank away from my touch and kept wimpering. HE NEVER DOES THAT. I immediately picked him up and noticed his right eye was BLOOD RED not irritated red like TRAMA to the eye red in the corner. My husband called MAC and they told my husband, 1. "Oh, we forgot to mention soap got in his eyes." (soap would NOT do that) 2. "Your dog was aggressive and he bites" (NOTE: BITE HOW?!? MY DOG HAS NO TEETH! They were removed from the prior neglect he endured.) My dog they were referring to is 5-6 pounds SOAKING WET WITH NO TEETH! Are you kidding me? His eye was not irritated...IT WAS BLOOD SHOT RED it is an injury as if he was hit in the eye with something!!!!!!

    What made everything worse was that instead of simply informing us of what happened and being honest when we picked them up OR when we called they began to insult our intelligence with implausible statements and downright untruths of what happened. We are reasonable people, but what we are not is stupid. We paid you for a service, you injured my dog and you lied about it. I am completely and totally disgusted. My dog has MORE stress after all he has been through. I need to know that if something happens to my pet, who I love dearly, the groomer would simply tell the truth no matter what and not be deceitful. They refuse to pay the vet bills and have been very combative when contacted.
    - Klysha R.
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Dog Groomers in South Ozone Park

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