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Moving reviews in South Ozone Park

  • A
    TikTok Moving
    I love TikTok Moving for so many reasons. The team worked extremely hard and efficiently while taking care of our belongings. I impressed with the service I received from start to finish. I received my furniture within the time frame I was given and all items arrived in the same condition they were picked up. Everyone was professional and knowledgeable.
    - Geoffrey T.
  • F
    Kens Moving and Storage
    Very badly. The truck they sent for the move was too small. My niece notified the move supervisor, Ricky, of this and he said "we know what we are doing". I saw the truck and immediately called Karen in the office and she said "Ken knows what you need, don't worry." The movers arrived at about 9am. By 2 pm, they still were not able to load all the stuff into the truck and announced they were sending a van to pick up the odd pieces. Because the truck was too small several things happened that impacted the quality of the work: 1. furniture was left unwrapped because they could not fit things in there with the wrapping--so without my knowledge or consent they left stuff unwrapped that I was told they were supposed to wrap. I caught one worker walking out with an unwrapped LEDTV. I told him he better wrap that before he put it in the truck. 2. They did not wrap a brand air conditioner (I even told them the original box was available if they wanted--they didn't). As a result they placed it unwrapped--tipping it on top of a plastic cabinet so the fins were worn away by the movement of the cabinet. As a result the ride ruined the entire back of it. 3. A package of three cherry wood sleeves to the dining room table that were wrapped were unwrapped and as a result 2 sleeves suffered deep gouges. 4. a gas powered lawn mower was thrown into the van UPSIDE DOWN. As a result, oil and gas were allowed to fill parts of the mower. When I called Ken to complain he said I was supposed to drain the gas and oil. I said no one told me that. In fact, a can of gasoline was right next to the mower that the movers refused to take because there was a little gas inside--they said nothing to us about the gasoline or oil in the lawn mower. 5. On the day of the packing as the afternoon wore on, the supervisor Ricky asked my niece and brother if we could take some items in our car because "that would help us a lot". My niece explained that we could not since we only had one car and we were going to load it with stuff we couldn't give the movers. 5. The refrigerator had shelves that the mover said they could not leave in the refrigerator. He took them out in the morning and left them on the floor. Later, right before they decided they needed a van, a mover told my niece he could not take the shelves because they were unpacked. My niece said "oh yes you are". She taped two boxes and fit them together and they had to take them. I'm convinced if she didn't do that they would have left them because they had no room in the truck. 6. Because the truck was too small, the movers had to spend valuable time and energy completely emptying their truck of padding, boxes, etc. They then had to spend more time and energy figuring out how to get it into the van. I believe this was the reason they just tossed the lawn mover in upside down because they had to fit my stuff AND their stuff into the extra van. I tried to speak the Ken about these things but he didn't seem to want to hear anything and kept telling me about their policies and such. I understand he has policies but these problems arose because he sent a truck that was too small. The size delayed the packing, impacted the packing, wore everyone out and even affected the unpacking on the next day. If they just would have brought a bigger truck.
    - Tina M.
  • A
    Eric Moving And Delivery Service LLC
    Everything went really well. They were very efficient and polite. They worked fast and the price was good.
    - Alyssa S.
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Moving Companies in South Ozone Park

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