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Carpet Cleaning reviews in Sloatsburg

  • A
    Regal Carpet, Rug & Upholstery Cleaning
    Kurt, the owner who took my call and did the work was very professional, responsive knowledgeable and accommodating and instilled trust. I called him at 5:58 pm on Friday night to come look at several urine spots from my cat in a relatively new rug in my family room . He returned my call within an hour, and as soon as he realized that my house was for sale and that the issue that he was coming to resolve (pet urine stains) could impact my ability to sell, he proposed coming on Sunday morning at 9 am to take care of it (which is his usual day off, as opposed to scheduling me for his next open spot later in the week as I'm guessing he would have otherwise done.) This seems like an advantage of dealing with a company were the owner is also the actual service provider, at least in the case of this company. He successfully removed the chai strain which he treated and I previously could not get out. He walked around the room with a urine detector and located the spots that I knew that my cat had urinated plus one or 2 others and then treated them. I'll know better in the next day or so whether the odor is completely gone, but so far so good. He also was not trying to sell me anything, and in fact actually recommended that I didn't need another service that I was considering from him. I was thinking about getting the entire carpet in that room cleaned, even though it was only 10 months old and not dirty, since he was already there, but he stated that the rest of the carpet was fine and did not need to be cleaned, before I even asked the question. I didn't get price quotes from any other vendors, but the price of $75 seemed very fair for the service that he provided, particularly as he came so quickly and on a Sunday.
    - GREGORY M.
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Carpet Cleaners in Sloatsburg

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