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Hvac Repair reviews in Skaneateles

  • C
    When Holbrook installed the furnace, I had no need for the included Tstat. I received no deduction from the total cost then and now, when a new Tstat was required, I was charged. I fully expected to pay for the service call, and the installation time charges, but I did not feel I should pay (again) for the Tstat. There was no consideration of my spending thousands with them. It was like I was a new customer. They did follow up with an email asking for my feedback via "click link below", however it contained no link! When I responded that they needed to send me their link, I received no reply. Also, I am guessing on the total cost of the visit, as I received no receipt whatever.
    - Marjorie B.
  • A
    While we had to wait about a month for our scheduled time (and due to an office mix-up they tried to push back our appointment another six weeks until we told them no we already had our scheduled time and we were not willing to change it), we would do not regret choosing this company. Out of three quotes, they had the best price and even offered a military discount. They were extremely professional and very kind to my two year old son and eight year old dog. They worked with us to put the vents in the right place so that they would not be an eye sore and came back a second and third time in order to ensure that everything was installed correctly. We are very happy with the service and would definitely recommend them to friends and family.
    - Diana G.
  • A
    I came home from out of town on a cold late Saturday night to discover problems with my heating system -- it was rattling through the house and there was a strange smell. I turned off the system and called the next morning (Sunday) since I was afraid to turn the heat back on. They were here in an hour and determined that I needed a new furnace -- and showed me the parts that proved this true. They then saved me money by locating a quality used furnace rather than paying more for a brand new one, and the used furnace even came with a warranty. They managed to do this and install the new furnace the very next day...good thing, since without heat at this time, it was 45 degrees in my house. Everyone was prompt and friendly, and the guys who installed the furnace cleaned up all the mess that comes from switching out a furnace. If there was an A+, I would give Holbrook that grade. 

    - Bridget S.
  • A
    He was great! He basically told me that the furnace that I got was too old and inefficient, so he replaced it. He gave me a good and competitive price. The guy gave me the quote on the spot. I would absolutely use him again in the future. He was recommended by two or three of my friends.
    - Brian M.
  • A
    In the last few years, we have had a great deal of work done by Empire Mechanical in our very old (c.1820) home. They did a very complicated installation of an air conditioning system, they installed new oil tanks in the basement, and overhauled our seven-zone heating and hot water system. They are a pleasure to deal with. They respond promptly whenever we have a problem. Because our house is large and old, they often need to figure out creative ways to install equipment and get it running properly. We are very impressed with the Pregos and highly recommend them!
    - kimball K.
  • A
    I got a lot of work done on my heating and ac. He was very professional and came and did the work. His price was fair and reasonable. The quality of work is good as I haven't had any problems since. His responsiveness was okay because it took him a few days to come out. He was punctual and came when he said he was going to come. I would definitely use him again in the future.
    - David C.
  • B
    Very well.
    - Edwin T.
  • A
    They are great. We have used them forever.
    - Joel D.
  • A
    I called them in a panic, as it was a holiday and February. They even brought a used furnace to save me money!
    - Bridget S.
  • A
    These guys are great. I highly recommend them. They are highly professional, very knowledgeable and concerned about the customer. You will be pleased.
    - frank s.
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HVAC Contractors in Skaneateles

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