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There are 2 highly-rated local phone companies.

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Recent Phone Company Reviews in Skaneateles

  • A
    Time Warner Cable
    So far it is working out fine. I have 2 boxes from them. I've had to replace the one that I use a lot. There is one in the basement that I hardly use and it has been there forever. The other I've had to replace 2 or 3 times. If you call them, they say we'll send someone out in 2 or 3 days but if your TV is not working I can just go to one of their offices and then I get a replacement the same day. I've had to do that 3 or 4 times in the last few years.
    - Dilip B.
  • A
    TIME WARNER CABLE
    They are alright. The price was a little high, so I called them. They did work with me on the price and the only problem I have is that when the power goes out the phone doesn't work.
    - debra s.
  • A
    Time Warner Cable
    The fees was nominal. They came out and did what needed to be done even though they are not the phone company, and the person who showed up was as good as you would hope for. They came out very quickly, and they showed up right on time.
    - Kathy O.
  • A
    TIME WARNER CABLE
    My TV was not turning on with the universal remote setup that TWC Tech. had programmed. I contacted Customer Service for TWC and they walked me through some steps to correct. These did not work. Immediately the customer service rep. said she would send out a tech. This was setup for a weekend day, Saturday. We scheduled the appt. and the tech. called in advance as was promised. He came and spent the time required to surface the problem. When this was determined he gave suggestions to resolve. He couldn't have been more patient or professional. Tech was very thorough. I might add as well when going online to My TWC, when asked if I wanted a representative to call me within 5 min. this did happen on 3 occasions and I was greatly surprised.
    - Linda F.
  • A
    Time Warner Cable
    We've been with them for three years and we are happy with them. We negotiated the price and got a two year agreement. The experience has been very positive. They are always responsive. If we have any issues, we call and they respond right away. The price is good right now.
    - Diane R.
  • B
    TIME WARNER CABLE
    I have been using them for the past 10 years. They installed the security system 10 years ago. They are quite professional because I switched from another company to Time Warner. I was very disappointed with my previous provider. I could accidentally open the wrong door and the alarm would go off, and they wouldn't even bother calling to see if it was a legitimate alarm or not, but Time Warner always does. They are good and that is why I switched.
    - VANESSA H.
  • B
    TIME WARNER CABLE
    I bought a TV set with a built in Roku and I was having so much trouble with it. If you call Roku you are talking with nothing but knotheads and you can't even understand them on the telephone. After the Time Warner walked me though for a little bit, they said Sir, if you are having that much trouble with it, just turn it off and use cable. Their prices and good and their service is excellent as far as them coming out here and stuff. Their picture breaks up a lot on the cable like on satellite.
    - Leonard B.
  • B
    TIME WARNER TELECOM
    I am not happy with them.  I think they are too expensive.  It's a monopoly and they know they have got the best service.  We have to beg to get a better price and then they tell you no anyway.  I want to switch.  I am waiting for the other phone company to get the service into my area and then I am going to switch.  Time Warner just raised the price and I don't what it's going to be raised to.  They are good about fixing whatever your problem is.  They are just too expensive.  I don't remember what the problem was when they came out the last time but it may have been that my TV cable went out and I didn't know how to fix it.  I am satisfied with everything other than the price.  Sometimes we have Internet interruptions.  When you call them, it takes them 3 weeks to schedule an appointment.  I will continue to use them for right now until something better comes along.
    - Joanne D.
  • B
    TIME WARNER CABLE
    Even though at times dismayed by rising prices, we have been satisfied overall with Time Warner's services. Cheaper and less of a hassle than other areas of the country that we've experienced.
    - michael s.
  • B
    TIME WARNER CABLE
    Installation was great, service is above average, service does go down in this area periodically but they are good about restoring it quickly. intro price was ok but it is 100/month now which is way too high!
    - margarette B.
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Phone Companies in Skaneateles

Companies below are listed in alphabetical order.

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    O
  • Ooma Inc

    525 Almanor Ave
    Sunnyvale, California
    V
  • Verizon

    201 S State St
    Syracuse, New York
  • Vetstelecom

    255 Bailey Plantation Dr
    Richmond Hill, Georgia