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Auto Repair reviews in Skaneateles

  • A
    I have use K & R Auto since I first moved to Waukesha 15 years ago.  I have never been able to drive new cars so visited them often.  They are the most professional, honest, helpful mechanics that truly work their hardest for YOU, the customer.  They have helped guide me through the order of repairs my car needed for safety and reliability. They don't just fix something.  They look all over and will notify you if they find something out of the ordinary that was above what you brought your car in for repairs.  ALways on time. Always considerate. Always reliable.
    - Gretchen M.
  • A
    I don?t normally take the time to write reviews, but felt compelled to share my positive experience. 
    I spoke to Dave in the service department about my failed transmission part (torque converter) diagnosed by a Honda dealership with a repair estimate of $2,000.   Dave gave me an honest opinion that spending $2,000 to replace one part of the transmission is not wise since other parts could soon go and cost even more money!   He gave great advice that a transmission should be replaced as an entire unit if one decides to do that -- and all of this was free.  Thank you, Walts Automotive for your honest assessment and sparing me from wasting my money at the Honda dealership (Fox).
    - Paul J.
  • A
    They were great. We had used them for years and had no complaints. We just keep on going back there because we trust them and they're very reliable. They get the job done but now we have a new car so we don't have to go there very often. They are very good and the best. When it comes to the cost, I am not looking for the cheapest job in town but I want a job that is done right that I don't have to go back routinely and that is what they provide for me with prices that are fair.
    - Margaret S.
  • A
    Convenient location. They are busy, so you have to call ahead to get an appointment. I can use my AAA card to get a discount on services and tires.  The waiting area is adequate with a TV, and you can self serve coffee (I haven't had any). Work is done efficiently, and all staff is knowledgable about the work on your vehicle.  They can perform all services on my vehicle that it needs.
    - Richard S.
  • A
    This is always a great experience here. It is in a convenient location in the heart of our shopping store area, so I can drop off my vehicle and go shopping, and even eat while my car is being worked on. The store is clean, warm in the winter and cool in the summer. There is plenty of space for in store waiting room, and it is very clean.  The Customer Service/ Manager was professional, helpful, and offered appropriate services in a timely fashion. I particularly like the N2 that they fill my tires with because it leaks less than 02.
    - Richard S.
  • A
    Brad Wirth will work with me on the needs of my vehicle. His prices are fair and he is extremely convenient. He saw that I needed to replace my A/C compressor belt and changed it, all with a phone call's ok. At times he has allowed me to provide parts and installed them for me.
    - Richard S.
  • A
    They were very great and very customer-service.  Also, they're really friendly and honest.  If something is needed to be done, I could trust them.  If something doesn't need to be done, they'll tell you.  They get us right in when we have a schedule with them.  They have pretty much good service, and I don't have to wait all day to come back.  They do oil change and auto maintenance.  They're very excellent and very professional.
    - Brian M.
  • F
    2 years after purchasing the 2005 Lexus ES330 I attempted to trade in the car for a new one (different dealer). the deal was canceled when a mileage discrepancy found on the Lexus by the dealer. I learned that when Geneva Foreign & Sports (GFS) initially registered my car they did so with the wrong VIN#. This mistake was reflected on the Carfax report as possible tampering of the odometer. . I immediately called GFS and they assured me that they would straighten out the problem, which required a corrected title. From January until July, despite repeated contact by me, the the title problem was not corrected. This meant that for 6 months I was unable to drive the Lexus. Once I received the new title I had to have the car re-inspected and re-registered. I intended to sell the car at this point since I had to buy a new car as I could not legally drive the Lexus until I received the new title. Now the car is not sellable. I attempted to sell it at auction but the best I can get is salvage value due to the mileage discrepancy. I contacted GFS and requested they buy the car back at low trade in value. They played me saying they were working on it for over a month and eventually stopped corresponding with me. These are not good or honest people. Do not do business with them.
    - Robert N.
  • A
    They are very good auto mechanics. We will be going there again when it is necessary. They are very honest and they have always done a very good job. They are very reliable as well. We have had a very good turnaround time whenever we have taken our vehicle there. They are very good. I would definitely use their services in the future too.
    - Margaret S.
  • A
    20 years ago they had a very bad reputation and I would have never gone there, but I ended up buying a car from a salesman there that I really liked and the service was phenomenal. They were very responsive to what I wanted, they gave me the price and I was very impressed. If you buy a car from them it really pays to get the Gold Club Membership, it gives you 10%-20% off of everything.
    - Tami R.
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Auto Repair Shops in Skaneateles

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