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Tree Service reviews in Setauket

  • A
    Koch Tree Services Inc
    Have hired this company a few times and I���m always happy with their work. Very safe practices and they leave the area nice and neat. The receptionist, estimator, and workers are always friendly and responsive.
    - Craig B.
  • A
    Above All Tree Service
    We had to reschedule once on account of rain, communication on the reschedule occurred later the day of the original appointment which cause minor inconvenience . Otherwise Bryan and team did a great job.
    - Bryn C.
  • A
    Sunburst Tree Experts Inc
    Sunburst was super professional and did a fantastic job. They checked all of the trees around my house, and were quite educated in letting me know which trees were a hazard to my home and which trees did not pose a threat. The foreman, Dave, was especially helpful and could not do enough to make sure I was satisfied with the great job that they did. They left the area cleaner than how they found it, and just did a super job!  Safe, professional, friendly, and fair. I highly, highly  recommend Sunburst. A+++++
    - Joseph S.
  • A
    Aspen Tree Service Inc
    Went very well. Ralph and his team were very professional and on time. Ralph's quote was by far the best and service unmatched. They started at 8AM and finished in 2.5 hours. They brought a team of guys to do the work. No damage to the house, which was a big concern as 2 trees were 10 feet from the garage and leaning toward it. Yard was left very neat. I would definitely use them again.
    - Brad A.
  • C
    P K Tree Service
    Pete only finished half the job.  We have called him several time to come back - he didn't realize we wanted more to be done??  I mean after a tree falls in your pool and yard I was pretty specific about what I wanted down.  Crystal clear.  He said he had to come back. I didn't want to pay him in full but my husband did and now we havent seen him and it has been over a month since he came.  I am so tired of poor business.  It is a shame that it's hard to find someone honest.  We have used him in the past and I like to continue with someone I know.  However he was supposed to remove two holly trees several years ago and left me with the root?  what do I do with this.  The machine couldnt get to it?  don't people know the job and all the particulars before it begins...... I must be hoping it's 1950.  Probably going to move on from PK tree.
    - Beth E.
  • A
    Aspen Tree Service Inc

    Ralph completed a walk through the property and supplied a written estimate that was fairly priced. The property is on a hill and inaccessible by truck so all the work was completed by climbing the trees and dragging the limbs down to the street. Unfortunately, one item on the estimate was overlooked. I called the office the next day and the crew returned that morning to remove the broken limb.

    - Joan P.
  • F
    Hurricane Tree Experts Inc
    After a severe storm on August 4, 2015 we had them come out for an estimate right away because we were going out of town.  We Pre-paid $2000 for them to cut up the downed trees, cut off the dangerous hanging branches, and stack and leave the wood.  Our first annoyance was that they did not show up on the day they said, when we had arranged for a house-sitter to meet them.  We finally called the day after and they eventually came.  They only cut the downed trees and did not take care of the dangerous hanging branches, even though we have it in writing to take care of the branches.  Also, even more importantly, since we off-set our oil costs in the winter with our fire-place insert - THEY DID NOT LEAVE THE CUT WOOD!!!!  We have it in writing that they were supposed to leave the cut wood.  We estimate that they took over $1000 in cut wood!  We are VERY unhappy about this and have called 3 times, without any reply.  Extremely Un-professional!
    - Deirdre K.
  • A
    Hurricane Tree Experts Inc
    All I can say is EXCELLENT! Rob scheduled his crew to be on-site within a few days. He explained everything upfront, took on any questions, addressing concerns and made me feel rest assured that his crew will take care of everything. A few days later, a crew of 12 showed up at 7:30 AM, (was not expecting them till 8:00AM) with heavy duty equipment, Bobcat, cherry picker truck, & heavy duty wood chipper.  They stopped working at 7:30PM and did not leave till 8:00PM! , taking care of everything promised and more. They kept me informed constantly through the day, any changes I wanted done were handled without any problem. They had two foreman managing the other 10 workers on the site. While one was in the running the operation above ground (in the trees) the other was  running operations on the ground (land clearing and debris cleanup, wood chipping etc.  I've been in the customer service business, so I know what it takes...these guys get an  A+ (5 Stars) in my book. I strongly recommend them.
    - Brian C.
  • A
    Aspen Tree Service Inc
    These guys were incredible.  Ralph showed up to provide a quote, and even had the courtesy to let me know he was running 15 minutes late.  I explained the disaster with Immaculate Tree in St James to him and he matched the price no problem.  We scheduled the service for two weeks out, they arrived on time and went to work.  Willie was the head of the crew that handled my service and he was great.  We went over the work required, confirmed pricing and his team was fast, efficient and safe.  These guys worked extremely hard and did everything possible to avoid impacting my neighbors.  They finished in less time than expected but were able to complete the job beyond my expectations.
    I will absolutely hire them again and have already recommended them to my friends around the block who need some work done.  Honest, professional, friendly service.  Can't do better than that.  I can't stress enough how great they were to work with.
    - Joseph D.
  • F
    Immaculate Tree Service INC
    I was given a price of $1,100 last Fall for the work, but decided to hold off on doing it until this Summer.  Ira, the owner, arrived two weeks before we ended up scheduling and provided an estimate and determine a fair price.  After going over the work required, which included the addition of some pruning and removal of another small tree, he quoted me $1,500.  I was fine with that, we shook hands and he told me he would call me on Monday, June 29 to set up the service date - no call.  I gave it the week since it was just before 4th of July, but I never heard anything.  I had to leave town on business the following week, but called while away, July 6 to be exact, and he told me he would be by on Friday the 10th to do the job; I said great and told Ira that if it would be an issue I would let him know the next day but to schedule it in and I would look forward to seeing them.  I scheduled my Friday around that and called to confirm the day before (Thursday the 9th), but only got his voicemail, so I left call back.  The next morning I called again but it was the same thing, no answer.  I called a few more times, left a message, but unfortunately could not get a hold of Ira.  Being that it was rather clear to me he was not answering my number, my wife called from her office and voila...Ira answered.  He told her that the price quoted was too cheap and they decided not to do the work, but he was going to take a ride over and let me know in person - bear in mind this is now noon the day of the appointment...ummmmmm, what???  Moreover, it's not like anyone asked him to honor the price from a 9 months earlier, I asked him to come back and give me a price for the work required now; he freely told me the $1,100 price was too cheap and I said fine - just give me a price.  After Ira came to my house, surveyed the work required and gave me a price that was better than a third higher I still happily hired him because I thought it was fair and I was more than willing to pay in cash.  In truth, if he gave me a slightly higher price I still would have hired him.  My issue is the utter lack of consideration for a customers time and lack of professionalism as he couldn't even be bothered to tell me he either A) needed to charge even more than I was quoted a week earlier when he actually SAW the work required in person, or B)  they were bypassing the job entirely.  A simple phone call ahead of time would have been well received and would have meant that I would have understood the position and worked with him on price.  I never negotiated, I only asked for a price.  I was given one by the owner that he decided he didn't want to do the work for, but didn't have the decency to inform me ahead of time. 
    I've never quite encountered a lack of professionalism to this level before.  Needless to say, I will not use them, recommend them, or tell anyone I know to consider using them.
    I've since hired another tree company who quoted me the same price as is rated a good deal higher here on Angies List.  I will let you know how that works!
    - Joseph D.
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Tree Services in Setauket

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