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Pet Care & Health reviews in Setauket

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  • The dogs were amazingly cared for! They did not have any sores on their legs (happens when dogs sit in a kennel for a long time), they were clean and had no fur mats so I know that they were kept clean (most places just bath before pick up and the dogs have horribly matted fur and still stink), and the dogs were happy and energetic! I could tell that the staff really enjoyed playing with my dogs and vice versa. I think my dogs miss being there because they had so much individual play! I am so grateful that Winding Creek Kennels loved my babies for us when we couldn't be there!
    - Amanda M.
  • My cat was holding himself in strangely and making a lot of noise.  The vet thought he must have injured himself and sent him home with medication for that.  That didn't help at all, and after bringing him back and answering some more questions, she determined that he was blocked, meaning he couldn't pass urine.  A misdiagnosis is certainly understandable; but the answers to the questions on the second trip were the same as the first trip.  And after learning about urinary obstruction, I found out that he had all the symptoms of being blocked, and that being completely blocked can kill a cat in 3 - 6 days. 
    My main reason for giving a 'fair' rating instead of good or excellent is that the vet made excuses that didn't ring true. If she had just apologized and said something honest, like "these things can be hard to diagnose" or something like that, I would have left with a better opinion.  
    We had a second bad experience in my family.  My daughter moved up from FL with a dog she had recently adopted from a shelfter, a dog with multiple health problems, and which was in the middle of being treated for heartworm.  She was following the instructions of the vet in FL, which included following up with a vet in NY.  The Grady vet obviously didn't agree with the FL vet's treatment plan, but he and his staff went further and treated my daughter as if she doesn't care about her dog, which couldn't be farther from the truth.  He could have even checked with the FL vet, if he thought she was lying, which is how they made her feel.  
    If cost is the most important thing to you, you'll like this vet a lot.  We also want to be treated with honesty and respect.
    - Michele M.
  • I still use her every time I go. She leaves my home immaculate and she updates on my animals during the week so I know how they are doing. The dogs are very happy when I come back and the house is in great shape.
    - Marsha K.
  • Dr. Brown was recommended to us by a friend who is passionate about her dogs. He has treated our dog for the last six months and we have found him to be a wonderful veterinarian.
    Dr. Brown always treats our dog with exceptional care and concern. He is extremely knowledgeable, informative, pleasant and patient. Dr. Brown's support staff members are consistently friendly and helpful. As importantly, fees are fair and reasonable as compared to others in the area.
    We feel fortunate to have been referred to Dr. Brown's office and look forward to his continued care of our dog.
    - Laurie D.
  • There is absolutely NO EXCUSE for why a client is kept waiting for over 40 mins for Dr Starr to keep his appointment (or to even show up on time) without a good reason.  Dr. Starr is notorious for being repeatedly tardy for appointment (and I am talking at least 40 min wait period with no apologies or price adjustments).  It is beyond ridiculious that the bill for my healthy dog's annual exam and vaccines cost approximately $400.  I do feel Dr. Starr is very knowledgeable in his field and knows what he is talking about but when he speaks it is like he is on auto-pilot (same spiel for everyone as if he is reading from a script).  The only reason I continued to go to this practice was out of local convenience and not wanting to research other vets (I have since switched vets); the final straw was when my dog and I were waiting in the waiting room and we were waiting for Dr. Starr to show up and there was another client ahead of us.  Completely unprofessional.
    - Jamie G.
  • CORNER ANIMAL HOSPITAL has knowledgeable and dedicated Doctors and staff. I can always call with a question and they answer promptly. If my dog is sent home with medication, there is a call from them the next day to see how he is doing.
    - Mary E G.
  • I brought my daughter's 4 year old Shih Tzu, Bella, in for a bath and grooming. This was my first time using Clean as a Whisker. I went because of positive reviews on Angie's List. I had arrived a few minutes before they opened and had a chance to speak with a nice woman waiting to bring her dog in for grooming. She stated she loved Clean as a Whisker and had been bringing her dog there for years. Staff promptly greeted us when we entered the store. We reviewed what was to be done and I left Bella in their good hands. 1 1/2 hours later I received a call that Bella was ready. They did a wonderful job and Bella was happy as could be. My daughter, upon seeing Bella, was overjoyed. I'll definitely be coming back with my dogs. Well done!
    - Thomas M.
  • Jessie spoke with us at length about installation and training on
    several different days. It was installed and explained to our entire
    family, including the kids. When our dog went through the fence they
    walked us thorough increasing the strength and did additional trainings
    with us. I finally have peace of mind on our busy road that our puppy
    will be safe in our yard.
    - Lisa D.
  • Cheryl came over a few days before I left to discuss what needed to be done and see where everything is.  She was always prompt / early.  She was very attentive & sweet with the animals.  She left a detailed note and the house was in order when I returned.
    - Kimberly F.
  • There was a and quot;new to meand quot; vet that provided service to my cats this year. I've been going to this establishment for at least 12 years, have had several cats treated by several vets there. This new vet gave a much less hands-on, involved examination than Dr. Hamilton or the other young woman vet used to do. We brought both our older cats in for checkup prior to acquiring a new cat that was rescued from our own back yard. The vet was informed of this. The checkup was cursory in my opinion - a lot of focus on changing to a grain-free cat food to help the older (now mostly sedentary) cats lose weight, but little other commentary.
    When we brought the new cat in for his checkup (having been neutered and tested for FiV, FiL through a clinic) to make sure there were no additional health concerns, the vet did not specifically recommend any tests or do anything beyond a very cursory check of the cat; we were advised the new cat was about 1.5 years old. After a month of being on dry food (transitioned from wet food when cat was being socialized enough to rescue from the and quot;wildsand quot; of suburbia) the new cat was still having diarrhea, so we had a fecal sample tested by the hospital. The animal hospital left a voice mail indicating the sample showed hookworms, and to call for an appointment for treatment. We immediately called and got an appointment although we were not advised what the treatment was at that time we made the appointment. When we arrived at the animal hospital, a technican took the cat and gave it a pill. That's all. There was no discussion with us as the pet owners about the condition, possible side affects, long-term prognosis, expected future treatments, no suggestion this was OTC medication, no suggestion of precautions or testing for other cats in the household. Until we raised a fuss, there was not going to be any communication with us, just shove a pill down the cat. This is not what I expect from my veterinarian. This is not the level of involvement I want for the care of my pets. Staff may have been distracted by bad outcomes with other pets on one visit, but I expect full attention to the pet currently being treated.
    - Laurin B.
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Pet Care Providers in Setauket

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