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Find Top-Rated Setauket Mattress Stores

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Recent Mattress Store Reviews in Setauket

  • B
    Easy Rest Adjustable Sleep Systems
    Very positive . Salesman knows his business, polite and professional.Product is excellent . Very comfortable and massage is great.
    - corazon i.
  • A
    Monroe Moving Pro
    The whole process was seamless. Constant communication from A - Z Would hire again without a second thought.
    - Dean R.
  • F
    DO NOT PURCHASE FROM THIS COMPANY. Why they didn't even have a yelp profile before I added them should be a suspicious red flag. Here's my experience: I ordered the full size Japanese Traditional Shiki Futon (54" x 75" x 6") plus the add on mattress cover. When it arrived I noticed that the cover said it was for a 9" mattress. The order form does not say measurements so it leads the customer to believe that it is made to go with this specific mattress. Just like we don't all walk around in XL shirts, this was an inappropriate item to attempt to sell the customer with said 6" mattress. Then I noticed that the futon looked small and upon measuring it proved to be 52.5" x 72" x 4.5" which makes a big difference when it comes to the comfort of a bed. I wrote to them within an hour of the items arriving. I sent them all requested photos. In fact I spent over 2 weeks with a constant back and forth even taking it to the BBB (please go there to read the exchange I had with Jonah so you will understand the level of contradictions, the dismissiveness and the lack of accountability or willingness to find a mutually agreeable solution.) The facts are the facts. The items sent to me did not meet the specification as advertised on their website and yet he refused to give me a refund AND he gave me a total run around, wasting weeks of my time. Requesting photos that he apparently did nothing with. When I suggested that perhaps it was a mistake and it could be simply fixed by swapping what I had with a futon of the correct measurements I was told "They are all made the same. It will be the same that you already have." And then later he wrote "This mattress seems to have been cut a little shorter than usual." So which is it a mistake that should be fixed or intentional deception? Jonah uses language that is intended to mislead. He wrote on BBB "We offered to take back the mattress and the customer refused." First, I never refused which is evident in the correspondence and second notice that he is not offering a full refund, he is offering to "take back the mattress." What exactly does that mean? I suspect he was trying to charge me a 25% restocking fee. Shameful. It was an extremely frustrating situation and I intend to take them to small claims court. Avoid Avoid Avoid Lesson learned: only buy from companies with consumer reviews and check their customer service. It's actually very sad to see a business owner who cares so little about honesty, decency and reputation. I gave him multiple chances to make it better but he kept digging his heels in. Very unprofessional. Be warned and please ready my BBB review so you can see firsthand documentation of how Jonah and treats customers.
    - Gabrielle R.
  • A
    On Time Carpet
    It went very well. He came at the approximate time I was available. He has always done a great job. It looks very good,I am pleased and I will not hesitate to call this Nathan in the future. The pricing was also very good.
    - ESTHER S.
  • A
    On Time Carpet
    Everything went well. My couch and chairs are clean. He was very nice and kind. He took his time and did the job right.
    - Maria H.
  • A
    Sparrow Cleaning Company Corp.
    I used these guys before - they are very punctual and professional. The quotes are accurate as are time estimates. They are quick and efficient. No question I will call them again when I need rugs or mattress cleaned again.
    - Roman T.
  • A
    New York Carpet Cleaning, Inc.
    I called York Carpet Cleaning to clean my carpet in the dining room and clean a mattress in my bedroom. I have a new male cat, who had just been neutered. However, he still sprays around the house. One of the places that he sprayed was my bedroom mattress. I was so devastated. I tried cleaning the mattress with strong pet odor removal products. I worked on the mattress for an hour or so, but the odor and spots were still there. At night, I tried to sleep on the other side of the bed, but couldn’t sleep because of the strong odor. I had to sleep on the couch. The next morning, I called York Carpet Cleaning. They came that day and cleaned my mattress and also cleaned my dining room carpet where the cat also urinated. I was very happy with the quality of service. After they were done, everything was cleaned and smelled great. The price was reasonable and the quality of service was excellent. The employees were very thorough. I recommend them to everyone.
    - Sandra F.
  • A
    High Quality Pro Services did an exceptional job cleaning my mattress! My nephews had had several "accidents" while staying over, and I was worried my tempurpedic mattress was ruined. After a short visit from High Quality, it's now good as new. Their technician was prompt, worked quickly, and answered all of my questions. It was very easy to schedule an appointment with them and they even followed up to make sure everything had gone well. I would recommend them to everyone.
    - Marie-Amelie G.
  • A
    Caspian Cleaning LLC
    We were babysitting our son's dog not realizing it was ill until we found it had a few accidents involving an expensive and fairly new mattress, couch and oriental rug. We weren't sure they could be salvaged but Rahim and Russell with total dedication to the last detail managed to clean and remove the staining from all. They went beyond what I asked them to do, touching up areas we hadn't discussed, all without increasing the price. Will certainly work with them again.
    - richard i.
  • A
    Bedding Shoppe
    I met Eric in the store. He was patient, considerate, knowledgeable, and extremely helpful. I met owner Mike during the delivery process He followed through with generosity and professionalism. Even the delivery guys were a delight.. My budget wasn't very big, but the Bedding Shoppe made sure that I got satisfaction for my money and was well-serviced. Highly recommended.
    - John V.
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Mattress Stores in Setauket

Companies below are listed in alphabetical order.

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  • Kimera

    366 Atlantic Ave
    Brooklyn, New York