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Gastroenterology reviews in Setauket

Real People ~ Real Reviews ~ Real Results

  • A week after my August 4th procedure I went back because I was in a lot of pain. When I went back the receptionist just tried to get rid of me and told me the doctor was busy instead of trying to deal with the complications I was experiencing. I had something called an anal fisher that was caused by my colonoscopy. When I was there Dr. Keshner treated me as if I was just being a fussy person about the pain.
    - Barry D.
  • The doctor and the nursing staff were excellent but the office is very poorly managed for their internal communications and punctuality. My first appointment, I arrived on time and was required me to wait 1.5 hours prior to seeing the doctor for a short consultation. The second appointment I was prepared for the procedure and on time, but waited 1.25 hours to be serviced. The front office and the ambulatory unit did communicate well, they thought I was a "no show" for my procedure, even after signing and completing paper work. Instead of calling my name in the waiting room to find me, they called my house three times to leave messages to find out what happened. When they finally determined that I was in the waiting room, they assumed I was late and confronted me with we've been calling your house as if I was late. After I told them that I was on time and they were late, the group was apologetic, very apologetic. I would have canceled my procedure but having spent 36 hours in preparation that wasn't a good option. I will not use this group again.
    - Mitchell S.
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Gastroenterologists in Setauket

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