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Deck Building reviews in Setauket

Real People ~ Real Reviews ~ Real Results

  • My husband and I agreed it was time to replace our concrete patio and wood deck. I called Flawless after seeing a local ad for concrete pouring at a good price and they came the next day for an estimate. The owner actually came, looked at the job and asked why we wouldn't using pavers. Well of course because of price but he gave us an estimate to consider anyway. Gave us a price that was very easy to say yes. Work started on time and his company members were very professional and courteous. The project was completed on time and we were left with a beautiful patio and deck that we look forward to enjoying this summer. Would highly recommend them.
    - mary k.
  • Throughout each stage of the project, from design, to picking materials and color, to the actual construction, John has worked diligently to make sure all our requests were met. He was always courteous and quick to address our concerns. His crew was also pleasant and we liked that the site was always kept in clean condition. As is always the case, there were some unforeseen issues that came up and John made sure to explain the various options of dealing with them. For example, it turned out that our old deck framing was not level. John went through extra effort to level it at no cost to us. We are very happy with the end result. John and his crew did a great job making sure everything fit together perfectly as though it was part of our house from the beginning. We love the LED lights on the steps and the railings that add a great modern touch to our deck. Overall, it was a pleasure having John work on this project and we’re very glad we chose him for the job.
    - Wendy C.
  • The job was done in a timely manner, the cleanup was excellent, Carl modified the project to changes we requested with no problem. The job looks great. I would recommend Carl to anyone needing concrete work and the price was the best!
    - Mike F.
  • Work was done over two days. Brandon worked on siding repairs and bird nest issue on day 1. Tony and Kevin came on second day. Tony continued to work on the siding repairs, and Kevin focused on the deck repairs and crown molding. I appreciated that Kevin purchased the needed materials for each job in advance and brought receipts. I found him to be knowledgeable, good at communicating, experienced and straightforward. Labor was about $1,200 total over the two days; plus about another $450 for the supplies.
    - Brian B.
  • EXTREME PERFECTIONIST! Look no further.  If we could clone John Byrnes of Distinctive Decks we would. We felt very comfortable with John right away and knew he could be trusted.  John embodies a tremendous and up-to-date wealth of knowledge on all decking products and will help you choose the brand that suits your individual needs. He works tirelessly; long hours including weekends (if you allow) to create an incredible deck for you.  John himself is on the job 100% of the time! He is a consummate professional, incredibly reliable and goes above and beyond in every capacity.  John is trustworthy, very fair, and meticulous from start to finish. In the short time John spends at your home to build your deck, he becomes a member of your family. My husband and I have never been more happy with someone doing work at our house.


    - Suzanne R.
  • It all went exceeding well. I called and left a message to get an estimate and the call was returned the same day, and an appointment was scheduled for a few days later. Tom came on time and provided me with the estimate later that day.
    After getting a few other estimates I decided to use Custom decks, as their price was very reasonable compared to other estimates I got, and Tom was very professional and came prepared with a binder of samples to choose from. After a short mix up of losing the original estimate and Tom coming back to re-measure, all went well. From the time I sent the contract back to Tom to the time when the deck was all done was only a couple of weeks. They started on a Monday and were finished by Wednesday. They cleaned everything up and I was left with a beautiful new deck. I am very pleased and would definitely recommend Custom decks to anyone looking to have deck work done.
    - Susan M.
  • They started at 7:30am and completed the entire job by five pm. Don was was an orchestra leader and player as  Mark and Lou Jr. played under their own guidance.Truly a team that has worked together obviously for sometime, as communication was really never spoken as they  Understand Donald and what was required. They are  just a great crew that knew what the other was thinking. Just a group of men that knew what was required and did it!!!!!!!!!!!!!
    Many thanks to Jason  a salesman that did not try to sell but closed as a man who likes and understands the job and needs of the client with a superior knowledge of the related product...DECKS 
    GREAT JOB !!!!!!!!!!!!! to all at DECKS UNIQUE
     To: LOU Sr. they all need a raise!!!!!!!!!!!!!! because they deserve it ..... they put Your face on Your company and one that you would be proud of.
    Rich Potenza
    - RICHARD P.
  • After receiving a very fair estimate and us agreeing to have him do the job, John said he would fit us in when they had room in the schedule. We called once a week after that and was told he was still trying to fit us in. After 4 weeks, he did not answer or return our calls. We used another contractor.
    - Beth B.
  • from the first contact sean was very professional...my first call i was expecting to leave a message on some answering machine but the number he uses is his cell phone and he picked up the phone immediately...after a short, he was finishing up work at another job, but productive conversation about what i looking to have done he informed me that he was heading close to my area on his way home from the job he was completing and if it was possible he could stop by and assess the work needed...he stated he would call when he was close which he did...at our meeting he was professional, assessed the work needed and offered advice and opinions about what could be done...he came up with a good idea to retrofit new posts into the deck without having to replace all the decking...a great idea that saved me a ton of money!....he stated he would get back to me with a price within a few days which he did as promised...at the prompting of a close friend, i interviewed one other contractor for the job who was my friend's close friend and who had an excellent reputation...that contractor's price was $500 less than sean's price and i was going to use that contractor due to my friend's recommendation and first hand knowledge of his work...i emailed sean to tell him that it was a pleasure meeting him but that i was going to use the other contractor solely based on the recommendation from my friend...sean emailed me back thanking me for letting him know and that, if it mattered, he could meet the price of the other contractor...i was so impressed with sean's promptness and professionalism throughout the process that i emailed him back inquiring when he could get to my job as the other contractor was going away for several weeks...if he could get to the deck sooner the job was his...sean informed me that he could start the middle of the next week and the deal was sealed...going forward, sean kept me informed of his timeline to start my job...he was prompt and accurate and started the job on the date promised even though a few days prior we had 13 inches of rain...the day of the start he and his men were at my house and starting my job at 9 am sharp...they had everything they needed to perform the work on hand...they worked very hard and clearly knew what they were doing...his men were very professional and respectful...during the demolition phase of the work on the first day one of his men made an honest mistake and broke a piece of trex deck that wasn't supposed to be broken...it wasn't due to sloppiness or lack of expertise - it was just an honest mistake...regardless, i was not happy as this decking was no longer manufactured but sean's guy couldn't have been more sincerely apologetic and sean handled the whole thing wonderfully...basically, he said it was a mistake, it was their fault, that he has only one mission and that is to make the customer happy and to please not worry about it that he was going to make everything look perfect...and guess what - he did!!!  he came up with a great idea and fixed the deck in such a way that you could not tell that anything had happened!  i couldn't be more happy with the way i was treated as a customer by sean and his men and i couldn't be more happy with the way the deck came out...sean went above and beyond what was expected...the contractor that built my deck 9 years ago sold me a bill of goods at the time and used cheap vinyl posts and railings that after 2 years looked horrible...now, thanks to sean, my deck with the new posts and railings and picture frame deck boards looks fantastic!  really, it looks so nice that i actually want to be out on my deck...now, i will no longer feel embarrassed when i have friends or family over for a bbq as it looks that good...and sean used a quality product by illusions made right here on long island...i wish i could post pictures of the deck here so anybody thinking about using decks by decker could see...i have asked sean to give me a stack of business cards that i will hand out to anybody who mentions they need a contractor...i already have had some friends and neighbors over and they all have commented on how nice the deck looks now...bottom line - sean and his guys were honest, professional, timely, knowledgeable and fair...sean cared about how the job would look when finished and expertly carried out a plan of attack...he took responsibility for an honest mistake by one of his workers and came through with his promise of making the deck look great...he and his men were diligent and hardworking, went above and beyond what was expected and his price was fair...i would use him again in a heartbeat and i think you should use him too!  sean can give my number out to anybody as a reference for some quality workmanship!  thanks again sean
    - Lisa D.
  • I can't say enough good things about John and his company Distinctive Decks.
    Everyone we got estimates from tried to convince us to do wood instead of composite. We knew we wanted composite and John is well versed in this material unlike others we interviewed.  His price is fair and his cost of materials was lower than other estimates.  He knows where to go for the good prices and is not a guy who will rip you off.
    He came prepared to our initial estimate meeting with samples of the composite so we could better visualize what we wanted.
    The main reason we hired him is because wherever there was problem, John had a very creative well-designed solution. I didn't get that sense from other bidding contractors instead it seemed they already knew what they wanted to do, but John worked with our ideas and helped us improve on them.
    As a result we have a beautifully, well-crafted composite deck that you can tell was made with great attention to detail complete with a granite countertop island.  We are thrilled with the result.  We also had John build us a pergola for our pool area - very creatively done and simple garden box as well which he also put more than the average effort so it had a nice clean look.
    It was a pleasure to have him at the house for the few days that he was there as he was very polite and friendly. He left the job site at the end of the day in nice clean condition and he was there to supervise and work every single day. Even after the job was done he came back a couple times to troubleshoot some small items that came up free of charge.
    Over the winter months, I plan to have him come back to work on another project inside our home as well.
    $24400 trex composite 800 sqft deck
    $2800 trex bench 56ft
    $3740 trex cap and riser lighting & dusk sensor
    Pergola $4800 dimensions 12'x24'
    Garden box $550 dimensions 8'x16'
    (On a side note, one day when John was finished working a pipe burst over our den and flooded the entire room as if a torrential rain storm came through our house. John jumped right in and helped us control the water, dry out the floors and put our furniture up on blocks simply because he was that type of nice guy.)
    - Allison S.
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Deck Builders in Setauket

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