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Chimney Sweeping reviews in Setauket

  • F
    Fred's Chimney Magic
    I hired this company to do a safety inspection after purchasing a new home. Two people from Fred's came out and did the inspection and informed me that the chimney was in good shape, completely fine and ready to use. I tried lighting two fires once the weather got cold out and my home filled with smoke. I called back to ask that they return and double check their work. On the second visit I was informed that upwards of $1000 in repairs was needed, including a spray liner to fix drafts that were "causing the smoke blowback." I hired a second company for a second opinion and was told the problem is that there was an improperly installed liner in the chimney and this was causing the blowback. The second company solved my problem. I feel that Fred's technicians were dishonest and provided me unsafe advice that could have been harmful to me and my family. I will never consider them again for any job.
    - Ian O.
  • A
    Ageless Chimney, Inc.
    The experience was surprisingly pleasant. We asked around for a referral and every single person complained of being at the mercy of these companies. We used a coupon found on Angie's List for a dual sweep of the fireplace and boiler chimneys. I left a message after business hours that was promptly returned by an incredibly professional and friendly woman named Cheryl. She walked me through the process and followed up as promised. The appointment was on time and the men who came to do the sweep were very polite and professional. We would definitely use Ageless Chimney again as well as refer them to our friends and family.
    - james w.
  • A
    Fred's Chimney Magic
    Chimney was swept in a clean & efficient manner. Proposed installation of vent caps to prevent animal infiltration - I agreed. I requested also installation of a new lock-top damper & removal of the old rusted one. Had water repellent sprayed on the exterior chimney. The work was all done efficiently, cleanly & rapidly. The total cost was more than I anticipated initially but I think I got good value finally. The water repellent at $189 struck me as somewhat expensive!
    In general I was very happy with the quality & courteous service provided.
    - Christopher B.
  • A
    Quality 1st Maintenance

    This was a fantastic experience!  A couple of weeks before our house was listed for sale, it became apparent that the front stoop had been damaged by the long, icy winter, and at least two courses of steps were loose and unsafe.  Oscar responded immediately to an estimate request, drove the fair distance to our house and gave us a competitive price.  It was in line with other estimates, but just a bit lower. 

    What really made me give him the job was his willingness to work within our tight time frame.  He and a helper showed up as promised, on time, and did a highly professional job.  Went well beyond what I'd thought would be done (filling the deep cracks) and removed the bricks, cleaned off the old mortar, reseated at least two & maybe three courses of bricks, and remortared.  That would have been sufficient to get a good review from me.  But they went above & beyond...

    Leading up to our stoop is a brick walk with lots more steps. A couple of days before Oscar arrived to fix the stoop, movers schlepped many heavy items down those steps and broke a couple.  I pointed them out to Oscar and asked if he could fix them, as well, for an additional payment.  Made it clear that I understood this was extra, unplanned work and that I was completely willing to pay more just to get them done.

    Oscar not only fixed the extra steps, but he refused any extra payment for them!  I was astonished and grateful for his generosity, and really glad to have all of this work done so well in time for our house to be inspected by potential buyers. 

    As a finishing touch, Oscar & his helper cleaned up thoroughly, and they even coiled our garden hose neatly. Both men were very pleasant and courteous, and a true pleasure to interact with.

    I recommend Oscar and his services highly!  We had a lot of contractors in & out over the course of a year's preparation for selling our house, and Quality 1st Maintenance was one of the best!

    - Carol L.
  • F
    Above The Rest Maintenance
    They do not honor their warranty. I tried many times in 9/13 and August of this year(2014) to get them to sweep my chimney,at an additional cost and apply chimney saver if needed. Appointments were made with Courtney and all kinds of excuses were given as to why no one showed up. That is if she even bothered to contact me. It is frustrating to get her on the phone in the first place and messages are ignored. They were given every opportunity to do the right thing. It could not be more clear,since they were not able to rip me off for a second time, they had no intention of ever returning to my home.
    - LAURIE M.
  • A
    Fred's Chimney Magic
    Company responded immediately, and scheduled an installation within a week. Unfortunately, when they arrived they found our roof did not allow the type of gutter guard that was part of the Angies list deal. They provided an estimate for a different kind of guard, but we chose not to have that installed
    - Ann S.
  • B
    Fred's Chimney Magic
    We purchased the promotion on Angie's list of a chimney cleaning and level II inspection for $75.00. On the day of service, we paid an additional $60.00 so that the oil burner chimney would be cleaned in addition to the fireplace chimney.  Re the inspection, the technician visually inspected both chimneys from below with a mirror and flashlight.  He was very kind and professional in his work, and took time to answer all of my questions. I subsequently called Fred's to question the limited inspection in contrast to what was advertised, and a more thorough inspection was immediately offered at no additional charge. This was recently completed to my satisfaction. The technician was thorough and professional in his work.

    - Brian B.
  • A
    Chief Chimney Service, Inc.
    Fantastic!  We love Chief Chimney, and would use them again in a heartbeat, as well as recommend them to our friends.  Very nice people, on time, responsive to concerns.  I don't know much about chimneys, but they seem to be good at what they do!
    - James P.
  • A
    Chief Chimney Service, Inc.
    I received a reminder phone call the evening before and once again on the day of service to see if they could come earlier than arranged. I was happy to have them come early. Two of the nicest women showed up and performed the work. I was particularly impressed when I was told that one of the fireplaces didn't need cleaning, thus saving me money. They could just have easily said that they cleaned the chimney and charge me for a service not needed and; I would never know.  On the rainy day when the service was performed, the women came with mats to wipe their feet.  They left the house perfectly clean as well.  I was extremely happy with Chief Chimney and I would recommend them without hesitation.

    - Lisa M.
  • A
    Chief Chimney Service, Inc.
    A mother/daughter team cleaned my 2 chimneys.  One of the chimneys hadn't been cleaned in about 7 years.  They were professional, had the right tools and knew what they were doing.  For the fireplace they made sure the surrounding area was covered so it won't get dirty when they worked.  They also replaced the chimney caps that were blown off by hurricane Sandy.  I have certainly paid less for a chimney sweep, but I felt they did a better and more thorough job.
    - NOEL A.
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Chimney Sweeps in Setauket

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