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Carpet Cleaning reviews in Setauket

Real People ~ Real Reviews ~ Real Results

  • We hire Jessie Anne's Cleaning Service to clean our home on a bi-weekly basis. I've hired cleaners from Angie's List before but Jessica and Kevin surpass them all. Here are three reasons why we think they are outstanding. 1) The quality of their cleaning is exceptional. They do all the work themselves (no sub-contractors that come and go) and they care deeply about doing a great job. For instance, they clean everything from my baseboard heater to the electric toothbrush holder on my vanity. They make my beds to perfection. They clear out all the trash...even our baby's diaper trash. Jessica hand sprays Bona on my hardwood floors as she mops. After they've visited, I feel like I live in a hotel room that has just been thoroughly cleaned and prepared for a new guest. 2) They are reliable. My previous cleaners often cancelled at the last minute and changed the time they could come. I appreciate how Jessica and Kevin have not done that. 3) They are wonderful people. Jessica and Kevin are diligent, dedicated, meticulous, honest, and kind. They lowered their cleaning estimate after they thought it would it take them less time to clean my house than they initially thought. Additionally, when I asked them to vacuum my finished basement and to charge me for the extra time, they did an excellent job cleaning the basement but refused to charge me for it. When I asked them to power wash my stairs and front porch, they came in the pouring rain and completed the job with a smile. I have never seen my stairs so white and clean before. In sum, if you are looking for a cleaning company, I highly recommend hiring Jessica and Kevin.
    - Deborah B.
  • Max, the technician, showed up on time. He was personable and professional and did exactly what was promised. He gave a full explanation of the procedure and did a thorough job. He also gave some hints on how top keep the carpet in good shape and how best to spot clean. The price was more than fair, and the service was excellent.
    - Edward B.
  • Vincent was on time, very professional and knowledgeable about the job. We just moved in to a new house and you never know about the carpet when you move in. He also made carpet care recommendations and made us feel at ease. Would definitely use again for other carpet related jobs. He is the best!!!
    - Derrick W.
  • They told me I had wax on my floor so they charged me an extra 250 cash. They missed a lot of areas. Not happy and do not recommend them. Not worth 550. Feel ripped off because I could have done it better.
    - Dana M.
  • Excellent work.  Very professional and efficient (he came at 7:30 b/c he knew I had to get to work afterwords).  He even cleaned a spot on a couch for free because I mentioned to him that my young daughter had an accident on the cushion.  I would definitely hire his company again for carpet cleaning as well as other jobs (window cleaning, for example).  Really nice guy and hard, professional worker.
    - Allison S.
  • Showed up as scheduled.  All work went according to plan.  I was very happy with results.  Work done by owner with one assist.  I called him the night service was finished with concern about a ripple in den carpeting.  He assured me that if it didn't flatten out by morning, he would come back.  No need for his return - all looked great in morning.
    I would recommend and use again.

    - Laurie K.
  • I sent him a request for an estimate on a Sunday and received a reply that afternoon. While the estimate was fair, it was more than the carpet was worth. But this is the kind of service that is worth sharing Too many times you are just ignored so its good to know someone who will treat you with courtesy and respect. When the time comes to clean one of our real carpets this will be the first provider i ask.
    - Michael B.
  • I called yesterday and Richie, the owner, got back to me within a few hours. Richie was friendly and very knowledgable. He spent time explaining the difficulties in cleaning animal urine out of an area rug. He was so honest that not only did he tell me it was impossible to get the animal urine  out of my carpet but I'd be best off getting rid of it.  He said "I know you don't want to hear that" and he was right, I didn't, but I so appreciated his honesty and couldn't believe that he was actually turning away business. However, I decided to clean and deodorize the area rug anyway because I just wasn't ready to get a new rug.
    One of Richie's employees showed up today (the very next day) and was friendly and extremely thorough. He spent almost 2 hours here and really concentrated on the area rug. The rug smells so much better! I have used a number of carpet cleaners in the past and it would take them maybe 45 minutes to do the same amount of work that Royal did. The whole job was ultimately done with unsurpassed effort and I will never use another carpet cleaning company again.
    - Lisa M.
  • The young gentleman who came to my home was very professional and knew exactly what to do to make my carpets look like new. They came out beautiful, all stains were gone and the color seemed to be brighter. I will definitly use this company again when my carpets need to be done.
    - Jeanette S.
  • I had put off having my carpets professionally cleaned for many years because of a bad experience in the past. I had done it myself a couple times, but basically my carpets were pretty bad (I have 3 teenagers and a dog). I found The Carpet Cleaning Guy on Angie's list and decided to give it a go. When I called they answered right away and explained their cleaning process and pricing. I mentioned that there was a discount posted on Angie's list and they honored that. I requested a particular date the following week and they were able to schedule me for 8 am. On the scheduled day 2 very professional men arrived on time and introduced themselves; they looked at the areas to be cleaned, reviewed the pricing, consistent with what I had been told on the phone, and they got right to work. They got the job done in approximately 3 hours, and the carpets looked better than I had expected (I had been pretty much thinking that I should just replace my carpeting pretty soon.) Before they left they advised me that the carpet should be pretty well dry by the end of the day, and they left little booties to put over our shoes when walking on the wet areas. They also left a bottle of spot cleaner. I was extremely pleased.
    - Robert H.
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Carpet Cleaners in Setauket

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