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Home Improvement reviews in Seneca Falls

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  • Went well. They were great! The only wrinkle was a few missed nail holes in one room and an unpainted door - when we pointed it out they stayed late to correct it and made sure it was flawless. Can't ask for more than that!
    - Kelly P.
  • He did such a poor job that I have spent over $30,000.00 in the past year trying to correct the poor installation and poor workmanship his company did with the AC and heat. We are still have on going new problems with his workmanship and installation. Needless to say but I did not pay his 10% retainage at the end of the job and now preparing a lawsuit to collect the additional cost I am having as a result of his workmanship. I would be glad to verify any proof anyone would want on the issues with this company's quality of work.
    - ed Z.
  • the project went exceptionally well. Norb was great. He looked for ways to save me money with out compromising quality. He was reliable, personable, and trustworthy. I live quite a distance from the renovation site, and he keep me informed with updates. He finished on time and on budget. Would definitely hire again. In fact, I did for phase 2.
    - Terry S.
  • He left trees where they fell in full tree size and did not cut the stumps. He told me his Chain saw broke and his repair service said it would be repaired in three days and he would return to finish the job. he never returned and he did not answer or respond to my numerous phone calls asking to finish or respond to my calls to explain his actions. He did not refuse my money.
    - Denis L.
  • Trees were cut down, but left full length and stumps left standing. I was told chain saw broke and when repaired he would come back to finish the job. haven't seen him since and he does not respond to phone calls, had to have some else finish the job.
    - Denis L.
  • The trees that were cut down were supposed to be cut into manageable pieces. I told him he did not have to remove the wood just cut it into manageable pieces. He said he would cut it into campfire size pieces for me. He said He would bring his chipper down to shred the branches and other debris. I told him that would not be necessary. I had said I might want one stump left about 6 ft high, but we might change that. My wife decided we should cut it all the way, so I called and the one time someone answered the phone the lady who answered the phone said she would forward the msg. I asked the terms of payment and wondered if it would be cash and she said yes. I agreed to come down to pay for the work on Sept. 17th. On the 17th they called me to ask if I was coming down to pay them since I was running a few minutes late. When I arrived at my campsite, the tree trunks were laying all over the campsite uncut, there were a few pieces that had been cut up but the rest of the trunks are laying on top of them. Mr Van Horn told me that his chain saw broke and the guy who fixes his equipment could not get it fixed before Monday Sept. 19th so he would come back then and finish the job. Against my better judgement, since I would not be able to return for a couple of weeks I paid him in full, I thought it would not be right to not pay him. My mistake. I returned two weeks later expecting the work to have been finished, but nothing had been done since I left. over the course of the next 4 weeks I called numerous time asking him to call me back and to finish the job he had been paid to do, to this date I have received no calls and the work has not been done I am very disappointed and upset at the lack of professionalism displayed by Mr. Van Horn. he had been recommended to me by some friends who told me he did good work, I did not expect to be treated so badly. He lied to me and took my money with no intention of finishing the work after he was paid in full. If there was some mitigating circumstance, the decency of a phone call would have been nice.
    - Denis L.
  • This whole experience was great! I ordered the report on their website and I had it delivered to my email in just three days. I thought that was an amazing turn around time considering all of the satellite imagery and data that was packed into the 14 page report. I'm  VERY happy with Roof Advisors! I learned so much about roofing, and more specifically, MY roof!
    - Darlene V.
  • Nineteen months and he never finished the job. He ripped off my mother and me. I am still trying to get the money from him in court. He walked off the job. We ended up losing $9,400. He is a scam artist. He did not finish the job. Where he was supposed to replace boards, he tore the boards off and never put boards back on. He left my house damaged and never finished it. They go around and collect half of the money down and then, they get started and tear things apart. Then, that is it. It is infuriating.
    - Don E.
  • When they put it on, the roof is up very high that we as the home owner were really unable to get up there and watch what they were doing. Within the first three or four months, we lost multiple layers of shingles. They really did not nail everything down properly. It was not aligned properly. We ended up with roof leaks. We are still trying to get our money back from them.
    - Don E.
  • They came on a Tuesday and started to put more insulation in my attic and did closing up in my basement plus put a jacket on my water heater.  Also replaced some of my light bulbs with LED's.  Came back on Thursday and finished the job.  They did a good job and a good cleanup afterwords.
    - Rita F.
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Home Improvement Services in Seneca Falls

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