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Insurance Agent reviews in Selden

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  • For 5 years I had been with this broker. It has been a nightmare. Unresponsive. Deceiving not explaining the coverages you are being priced for or the exclusions in policies. Only quotes prices with no policies provided unless you continue asking for the policies. Can't call the office for anything no one there can help you except the owner which is never there. Unprofessional and not how a customer should ever be treated. When you finally speak with the owner he is quick to just get you off the phone because you are bothering him. He allows an employee at his office to continually hang up on you for no reason. You cannot speak over the phone as his employee talks over you not caring what you are calling about. The owner knows this and allows this employee to still work there. They think that any problem is because the customer is a problem. More importantly they are untruthful. You will not get the proper coverages you would expect. He deceives you with a cheaper price for coverages that are useless and does not tell you up front prior to getting binding the insurance. I have multiple properties and must get another broker to have my insurance corrected or take large unacceptable risks. DO NOT USE THIS BROKERAGE. MY EXPERIENCE CAN SAVE YOU. BTW this broker always uses a wholesaler since they are not direct with companies either.
    - Steve S.
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    - steseldenven s.
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Insurance Companies in Selden

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