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Chimney Sweeping reviews in Sea Cliff

  • C
    AnbitAir Solutions Inc

    This was a big deal purchase. This chimney sweeping guy had to be called about three times. He was a funny young guy; I guess he was starting out. My opinion was he showed up and in the end he did sort of do the job. He actually knocked the cap off of one chimney so it hit the roof. He didn't fix that. It is not a big deal because it is a little metal cap some people put over their chimneys. He works from underneath and never goes on the roof, that's his system. As far as I can tell the chimneys got swept and I thought the price wasn't too bad. I don't remember the exact day. I do know that he kind of didn't call me, I called him and then I had to call him again. I didn't like getting after him. He didn't bother me a whole lot. The price was low. He was fine and was a personable person. Responsiveness is a business and it took him a while to get it together. When we did have a time he showed up on time. He definitely was a well behaved guy when he was in the house.

    - Anthony S.
  • B
    Fred's Chimney Magic
    Price was better than retail and they have very good customer service (scheduling, follow up, etc.), but the particular service was not as professional as I would have preferred.  The two guys they sent weren't in the house for more than 5 minutes before they started speculating about code violations with the chimney/flue and extra work that would be needed (not the purpose of their visit).  After actually checking things out, they realized they were mistaken and apologized.  But they still tried to sell us expensive chimney treatments that we just don't need.  They cleaned the flue and checked for obstructions, and they were gone in 15 minutes.  They didn't vacuum out the ash from the trap in the basement, but to be fair, the offer didn't specifically say that was included.  I just wanted to note it here in case anyone was expecting it.  And they did call me after and offer to do it for free next time they were at the house.  In general, the customer service was good, and they've since followed up several times to make sure the service was completed and to see if we wanted it again next year.
    - Andrew C.
  • A
    Fred's Chimney Magic
    unknown
    - Elizabeth M.
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Chimney Sweeps in Sea Cliff

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