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Gutter Repair reviews in Scottsville

  • D
    West side developers
    The price charged was for one first hour (or less) of work. Two men were here for approximately 40 min including  the time to speak with me and  unload and reload ladders. They removed some ice and snow and the lines they said they  "channeled" through the ice jam must have filled up again within days because the leaking never stopped.  I would have been been agreeable to pay the $95 an hour for 2 men to take care of the problem but I was told it was all they could do and the problem would be fine. The area was already leaking into the kitchen and the leaking continued after they left. Several companies I called (after West Side came) to try and get help for the continuing issue told me to unplug the heat tape that I asked West Side to plug back in because it was making things worse. I had no idea that would be a problem.  Unfortunately, none of these companies could fit me into their work schedule. Unplugging the heat tape did slow the leaking down and obviously when the temperatures dropped it stopped altogether for several days. 
    I called West Side and explained I was not happy with the work that was done as it did nothing to stop or even help the leaking problem. I was told they were sorry I was not happy but the gentlemen who came knew what they were doing and all houses are different. I had explained that my sister's home just had the same problem and her issue had been fixed by actually removing the ice from her gutter. I certainly did NOT want them to return and told them I was simply verbalizing my disappointment.  
    I finally found another company to come out after 2 weeks of this continued leaking (everyone was very busy this season due to these ice dam issues) and they fixed the problem.  Unfortunately, part of the ceiling had now fallen down and the kitchen cupboards were ruined due to the continued leaking. 
    The gentlemen from the different company were on my roof for over 2 hours, removing the offending ice and snow. They got all the ice from my all of my gutters ( not just the one causing the problem) then shoveled my walkway afterward  of the HUGE chunks of ice and charged me approximately the same amount of money. ($40 more). The leaking stopped within an hour after the second company removed the ice.  
    In West Side's defense, I will add that it was several degrees colder when they came out than when the second company came and it has been a hard winter with a lot of these issues everywhere in this area. I also guess they did what they felt was appropriate even if it did nothing to help the problem. All of these "fixes" are only temporary under these types of weather conditions but I did expect to get some relief - even if only temporary for the money that I paid them.
    Not in their defense - the ice in the offending gutter was approximately 12 inches thicker (more than doubled in depth)  by the time the seond company came and the snow on the roof had accumulated to at least a foot or more in that area and was mostly solid ice (in that area) on the roof also .  They second company seemed to have no problem removing the ice. 


    - mary c.
  • A
    Highland Contractors
    This was the second company I hired to do this job over this winter. The first company was not so good and virtually did nothing. for the money. I ended up calling numerous other roofing companies until I found  Highland.  Highland was highly recommended by a member of my family for doing this kind of work in addition to also having good ratings on Angie's List. However, it was not listed that they did ice dam removal which is why I did not call them earlier.
    Highland ACTUALLY did what was needed at the same cost as a prior company who I will also rate on Angie's List. They actually REMOVED the ice jams and got the snow off all the offending areas and even shoveled all the paths after throwing the ice and snow down from the roof.  The leaking stopped within an hour after they were gone.  It had been leaking since the first company came 2 weeks before. Because of this horrible winter I was unable to find anyone else with the time to schedule me for this work ( or in some cases even call me back) until I called Highland. They were here within 4 days. They actually DID what I was paying them to do which was remove the ice and snow so the leak would stop. It was going to warm up and  I was dreading the flood I KNEW I was going to get in my kitchen. They were very sensitive to this problem and gave great care to get all the ice and snow off so the gutters could drain.
    I would highly recommend this company to do anything needed to my roof. They have integrity and do what you are paying them to do. In addition they were cautious with my roof's ice shield and heat tape (which obviously didn't work this year).
    A great company to hire.
    - mary c.
  • A
    ALL COUNTY GUTTER CO INC
    Provided prompt service for estimate and installation. Pleased with the workmanship and aesthetics.
    - James R.
  • A
    Northside Company
    unknown
    - David H.
  • A
    Monroe Gutter Cleaning LLC
    FIne. They're quick and efficient.
    - David H.
  • A
    West side developers
    arrived promptly, set up equipment, kept the area clean as they worked, finished up in two days.
    - Carole T.
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Gutter Repair Contractors in Scottsville

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