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Insulation reviews in Schenectady

  • F
    What a mistake we made putting our trust in Total Home Solutions of NY, LLC (THS). Never in all of my years of working with contractors have I had such an unfortunate experience. Work began on our house without proper permitting and without a certificate of insurance- both required by law. Work completed did not meet code as determined by both a licensed architect and the local town code enforcement officer. The code officer outlined the steps necessary to make our house a legally inhabitable space, but THS failed to assume full financial responsibility to make it right. We had to pay out of pocket for what is essentially the price of the original contract to fix these issues ourselves. THS has not returned any credit for our substantial out of pocket expenses to bring their work up to code and has not reached out to resolve the issue. It shakes me to the core that people and their companies can sleep at night with this type of behavior. Based on our family's experience I WOULD AVOID THIS BUSINESS UNDER ALL CIRCUMSTANCES.
    - Gerald C.
  • A
    The job was completed in a very professional fashion in a timely manner. The crew was very good at what they do. The job was cleaned up and no trace of their work was visible. I highly recommend this company for your insulation needs.
    - Thomas M.
  • A
    just now True building Performance's crew did an incredible job for us. The project was to insulate our home. These guys showed up with cheerful attitudes and completed such an incredible and efficient job. From start to finish they were friendly and interacted with our family all while working in the project. The kids enjoyed watching them work. They cleaned up after themselves too which was a pleasant surprise . It was also great that we were able to get more done than we had anticipated. Originally we had elected to insulate upstairs only but we are able to completely insulate the entire house, downstairs being from the inside. They have plastic protecting their workspace from top to bottom. Joe, the lead contractor is so knowledgeable and incredibly acomodating. Paul Mendel the company's owner is the same way. A great company to do buissness with. We are just overwhelmed with gratitude and amazement at what a difference we are already noticing in the reduction of street noise from the cellulose insulation. I would Highly recommend True Building performance to anyone looking to seal air gaps and install insulation.
    - Grace H.
  • A
    The insullation of our home went smoothly, professionally and pleasantly. The crew was friendly, helpful and efficient and the job was done to our complete satisfaction. We no longer have the ice-damming problem that���s plagued us for so many winters.
    - Warren G.
  • F
    The installers were very polite and very nice I had no problems with them the product manager Mitch he was not very nice he would not refund my money he would not fix the problem he didn't want to have anything to do with it and I'm very unhappy would not recommend them nor would I ever go with them again
    - BERNADETTE P.
  • F
    I agree 100% with the previous review. We got the exact same workmanship, and treatment. In all our years we've never seen a business run so poorly, with such shoddy work. Pictures are worth 1000 words... so true! We contracted work to be done last August 8th, 2016, and to this day are still trying to get them to finish and correct the messes they made. They were supposed to have a dumpster for the siding removal, but it wasn't here and they dumped everything, nails and all, right on the ground next to where we park. Also, we're snowbirds, and wanted the work completed before we left for FL in November, and before winter set in. That gave them 3 full months to complete the job! We went to see them after they were supposedly finished, taking pictures to show what we were complaining about, and explain our worries. They were paid right up front when they had us sign for a credit card with 0% interest for 1 yr. Well, that year will be up in less than a month, and the work is still unfinished, and what was done is not fixed. We were concerned because we had the old siding removed and they used nails that were too long and were meant to go through both the new and old siding. Our whole house has exterior plywood on it under the siding... smooth and like new! We wanted the old siding removed purposely so the new siding wouldn't buckle and look bad. That's NOT what we got! It's warped and crooked. He told us the same thing as the previous reviewer, that it's because of the walls! LOL The walls were like new! Everything was done as if they didn't know how to do it right. Corners weren't cut right, nothing lines up, things left uncovered, gutters left hanging, etc. We could go on and on! The thing that worried us most, and for good reason, is the nails they used... 2 1/2" nails to go through just the new thin siding... one layer into the clean plywood! We told Michael about it, and he said he's been doing this for many years and that's what they always use, and he's never had a fire yet! Well, when we got back from Florida in May, we contacted them because they never even put the gutters back on, causing holes and mud from the downpours. At that point, he sent up the two men that put the windows in the garage. They were good workers when they put the windows in, and seemed to know what they're doing, so we were glad he sent them instead of the person that originally did the work on the siding. We showed them all the things we were unhappy with, and they both agreed with us about the shoddy work that was done, and said they'd fix it all. We felt confident at that point that the work would finally get done right. A storm was brewing the day they came, and so they most likely wouldn't get much done that day, but when he put the ladder up to inspect the overhang and start working, he was almost knocked off the ladder because he got a real bad shock!!! He said the whole flashing is 'live'... that's 54' of 'HOT' flashing! A nail must be hitting one of the wires (exactly what we were afraid of!). Now we're really concerned about it! He got down off the ladder and said he'd be back. He said they were in the middle of a big job west of us. We have never heard from them since!!! When we didn't hear from anyone, we stopped over to the office on June 22, 2017, after a doctor's appointment which was just down the road. Angela was there alone, and said she knew about it and was surprised they never called us, but she would have them get back to us that day. She said they were very busy and they probably wouldn't be able to get to it until after the 4th of July holiday. It is now July 12th, and we still have not seen them, or received one word from them. Our signed contract says under the Warranty: "The contractor warrants that the work furnished hereunder shall be free from defects in materials and workmanship for a period of one year following completion and shall comply with the requirements of this Agreement. In the event any defect in workmanship or materials, or damage caused by the Contractor, his subcontractors, employees or agents, is discovered within one year after completion of any job, including cleanup, the Contractor shall, at his own expense, forthwith remedy, repair, correct, replace, or cause to be remedied, repars, or replaced, such damage or such defect in materials or workmanship. The foregoing warranties shall survive any inspection performed in connection with the agreed-upon work." In conclusion, if we don't hear from them within the next week, we're considering small claims court or some action against them! This has not been a pleasant experience, and we would NOT recommend doing business with them. We have tried being understanding and so patient with them, but we've reached our limit!
    - Bill S.
  • A
    I have used Advanced twice now. The first time was obviously good enough for me to call them when I had a time sensitive job that needed to be done. They got me in sooner than expected, and I love the results again. Foam is expensive, but worth every penny if you use it in the right applications. I would highly recommend Advanced spray foam, and plan on using them again myself.
    - Neil P.
  • A
    Fabulous. I would recommend Weather Armor Insulation to anyone looking to insulate their home with spray foam. They are professional, punctual and the job was completed within the time frame they promised. I had this job done last year in my attic, and called again recently for them to do the insulation on my addition this summer and was surprised at how it kept the cool air in as well.
    - Peter w.
  • A
    Sal and his team were wonderful to work with. They showed up when they said hey would and were all very polite and respectful of our home and covered and protected the room and hallway leading up to the attic. They disposed of all the old insulation. Our house was immediately cooler. We were and still are extremely happy with the job that they did. Thank you 518 remodel, we look forward to working with you again.
    - James W.
  • A
    Overall, excellent. We did encounter a few problems with the spray in wall insulation since the original sheet rock was just nailed in. A few sections bowed into the room. This is actually pretty common with old houses. The problem was quickly corrected, the walls properly secured, the insulation reinstalled (blown in) and the job completed. In modifications to a home, it is not always the problems you encounter, it is how you deal with them. Advance had the problem identified with a resolution that was completed within a day. Very pro-active!
    - warren b.
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Insulation Contractors in Schenectady

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