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Hvac Repair reviews in Schenectady

  • A
    Bob was very responsive, accommodating and prompt. He came recommended by our neighbor. His work is very neat. His estimate was very reasonable. Always returned calls emails texts. High quality installation and from time of quote to installation was about 2.5 weeks. Installation accomplished over two days. High quality Bryant products. Installation also included new programmable thermostat and condensate pump. Would definitely hire again.
    - Christine B.
  • A
    The entire process when perfect, from initial consultation to installation. The sales rep was very helpful and the technicians were very professional and friendly. I would hire them again and recommend them to anyone.
    - Jon H.
  • B
    Found bad compressor. Recommended replacement of entire unit including air handler due to difference in refrigerant. Quote for entire replacement seemed high at the onset. Will get additional quotes before taking a final decision.
    - Tsatsu F.
  • A
    Tyler answered on the first call to him. He came over as soon as he finished a job he was already on in a timely manner Professional all the way and gave prices estimates and it was exactly as expected. Very happy and will call him next yr to service my furnace each yr. You will not be disappointed
    - PATRICIA E.
  • A
    All the work was performed as promised. Empire employees are very professional. I highly recommend them for plumbing, heating and cooling needs. We've used their services several times over the last few years for repairs in our home as well as our rental units. Prices are very reasonable.
    - Patricia B.
  • A
    I was so glad when I switched to Hoffman and Miller about 4 years ago. My neighbor who has been with them over 30 years advised me to go with them as I was having a problem with my old oil man. She told me about 20 years ago they ran out of heat on Xmas day and they were there so I said they must be okay. I called them as I had wanted to get oil from them and have my boiler serviced. The girl who answered the phone was very professional and knowledgeable and made me an appointment and had oil up to me within a week. They had asked me if I was close to being out but I had a half a tank of oil and just wanted it topped off. They came for the service when they said they would be there right on time. It's nice when a place does that so I'm not wasting my time. They checked everything and replaced the parts that were needed for the tune up. I thanked my neighbor for advising me of them. They have been delivering the oil ever since and servicing our boiler every year. This year I wanted a new burner installed. They sent up their service tech "Rich" who was very knowledgeable about it. He was showing me some of the features on it. He got the old one taken out and the new one installed very quickly. He was right about it being efficient on oil consumption as I can see how we are saving on oil this cold winter. The one thing I noticed it that the techs from Hoffman and Miller are not like my old ones that came here to do work. They don't waste time taking breaks, being on the phone and just dilly dallying around to use up more time and make the bill higher. This new burner Rich installed is so much quieter and efficient. Fair prices and good work is all I can say. Now we can go to sleep and not worry about anything breaking down. Thank You to my neighbor and Hoffman and Miller.
    - Dayton S.
  • A
    I was so glad when I switched to Hoffman and Miller about 4 years ago. My neighbor who has been with them over 30 years advised me to go with them as I was having a problem with my old oil man. She told me about 20 years ago they ran out of heat on Xmas day and they were there so I said they must be okay. I called them as I had wanted to get oil from them and have my boiler serviced. The girl who answered the phone was very professional and knowledgeable and made me an appointment and had oil up to me within a week. They had asked me if I was close to being out but I had a half a tank of oil and just wanted it topped off. They came for the service when they said they would be there right on time. It's nice when a place does that so I'm not wasting my time. They checked everything and replaced the parts that were needed for the tune up. I thanked my neighbor for advising me of them. They have been delivering the oil ever since and servicing our boiler every year. This year I wanted a new burner installed. They sent up their service tech "Rich" who was very knowledgeable about it. He was showing me some of the features on it. He got the old one taken out and the new one installed very quickly. He was right about it being efficient on oil consumption as I can see how we are saving on oil this cold winter. The one thing I noticed it that the techs from Hoffman and Miller are not like my old ones that came here to do work. They don't waste time taking breaks, being on the phone and just dilly dallying around to use up more time and make the bill higher. This new burner Rich installed is so much quieter and efficient. Fair prices and good work is all I can say. Now we can go to sleep and not worry about anything breaking down. Thank You to my neighbor and Hoffman and Miller.
    - Dayton S.
  • F
    They keep contacting me for this year but I am not using them. They have been telling me for the last 10 years that I need a new furnace but I have had it inspected and I don't. They spend more time trying to talk me into replacing the furnace instead of working on it. I am very upset with them. I am very dissatisfied with them. I'm going to get somebody else this year and if I have to have my furnace replaced it will not be with them. They installed it 20 years ago when I had my house built. It was an upgrade furnace and I had another contractor come and look at it and he said it is one of the best ones built and don't let them talk me into it. They waste more of my time wanting me to get a new furnace. I'm through with them. They spend a half hour in my driveway on their cell phone. I would not recommend them.
    - Judith L.
  • A
    The equipment I purchased from these people and I've had good luck with them. Price is competitive. I imagine they're competitive with anybody else. My guess would be they would be competitive with other providers of that service. They did good work. They knew what they were doing. They're reliable. They do a good job and I'd say yes. They seem to know what they're doing. They're professional people.
    - Daniel S.
  • A
    Ok, this is the company to hire if you have plumbing issues. They knew we had a time restraint and the girls in the office, maneuvered things around to accommodate us. The plumber, Chris is so good and he was very careful and neat. He took his shoes off to come into my house, even though I told him it wasn't necessary. The whole job was done correctly and quickly, with consideration to us. I can't emphasize enough how good this company is!
    - Diane M.
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HVAC Contractors in Schenectady

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