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Hospital Care reviews in Schenectady

  • A
    Medical care was excellent. Nurses seemed overworked and as a result sometimes brusque and insensitive, which is not so good when you are recovering from major surgery. Food service is mediocre. Hospital has an unprofessional system for assessing patient satisfaction. Each patient should be able to provide routine electronic feedback on all aspects of patient services.
    - Douglas K.
  • B
    Unfortunately had to utilize hospital services recently. Overall the hospital is very clean and most of the staff is very helpful exhibiting good customer service. Only con is that sometimes it is difficult to get a hold of the doctor to get a status update on the progress of care. Overall this was a much better experience than the other major hospital which is nearby.
    - Tsatsu F.
  • D
    This experience was awful. The staff seemed bored and slow the area didn't seem really clean. The PA dismissed my daughter's heart condition when I brought it to his attention. St. Peter's Hospital E.R. blows this place right out of the water. There's just no comparison.
    - Diane M.
  • A
    They were excellent. They're very technologically up-to-speed. They're very fast, costumer service-oriented and they're on top of everything, very organized. It was a great experience overall. The staff was excellent right from the person that checked me and to the nurses and doctors that took care of me and made me feel at eased with everything that was going on. They actually call you later on and do a follow-up to make sure that everything's going well and if you need any help or issues which was nice because you don't get that quite often. They were great.
    - Nicole N.
  • B
    They are good. They saved my life the first time so I can't complain. The staff is very good. They are very caring. In general they do as good as they can do. They aren't excellent but they are real good. They have a lot of follow up people to see if I needed anything. I don't know how their billing compares to other hospitals.
    - FREDERICK B.
  • A
    They were wonderful. They really had a problem deciding if I should stay or go home. The doctors explained the problem to me and then I made a decision to stay. Everybody was great. I would use them again.
    - Mary L.
  • F
    I went there because it is convenient. It cost me far too much money. I will only use this provider again if I have to and there is no choice. Billing department needs redo. Unorganized, uncooperative, unprofessional and poor communication.
    - Tara K.
  • A
    They were outstanding. They are making such an effort with cleanliness that it makes everything else look unclean. They have a team effort. We were up on A3, and they were just exceptional. They are patient and family oriented. The nurse manager was on the floor. They come in and introduce themselves to you and want to know how things are. We watched them scrub down a bed in preparation for a patient, and they were great.
    - James T.
  • B
    Everybody was pretty courteous and helpful to us. They took care of us. The office environment, staff, their bedside manner, communication, effectiveness of treatment and billing and administration were very good.
    - Joseph E W.
  • A
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    - Marella C.
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Hospitals in Schenectady

Companies below are listed in alphabetical order.

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